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Lancaster Inn and Suites

2.0 star property

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Photo gallery for Lancaster Inn and Suites

Lobby sitting area
Lobby
Property entrance
Restaurant
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Breakfast included
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
1475 Lancaster Road, Manheim, PA, 17545
  • Place, Root's Country Market & Auction
    ‪2 min drive‬
  • Place, Spooky Nook Sports
    ‪7 min drive‬
  • Place, Dutch Apple Dinner Theatre
    ‪13 min drive‬
  • Airport, Lancaster, PA (LNS)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

1 bedroom, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(101 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(30 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds (Pet Friendly)

1 bedroom, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds (Pet Friendly)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Pet Friendly)

1 bedroom, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom (Pet Friendly)

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Suite, 1 Queen Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Double Room, 2 Queen Beds, Accessible

9.2 out of 10
Wonderful
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Desk, iron/ironing board, free cots/infant beds, rollaway beds
Lancaster Suites
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 1,083 reviews
The price is CHF 73
includes taxes & fees
26 Oct - 27 Oct
Lancaster Suites

About this property

Lancaster Inn and Suites

Hotel with free breakfast, near Root's Country Market & Auction
A 24-hour fitness centre, coffee/tea in a common area and a seasonal outdoor pool are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station and express check-out are on-site. Housekeeping is available on request.
Lancaster Inn and Suites offers 60 air-conditioned accommodations with coffee/tea makers and a hairdryer. Cable televisions are provided. Guests can make use of the in-room fridges and microwaves.

This Manheim hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the free breakfast at Lancaster Inn and Suites. During your stay, you'll be within walking distance of Root's Country Market & Auction. You'll find features such as free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a computer and a lift
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 2-minute drive from Root's Country Market & Auction and 7 minutes from Spooky Nook Sports
  • Cats and dogs welcome for a fee (restrictions apply)
Lancaster Inn and Suites offers its guests a 24-hour fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Free breakfast is available daily. Lancaster Inn and Suites also features a vending machine, coffee/tea in common area, and a fireplace in the lobby. Self parking is free.

This Manheim hotel is smoke free.

Guests are served a free continental breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1999
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 49-inch HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per accommodation, per day, plus a deposit of USD 100.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in June and close in August.
  • Pool access available from 9:00 AM to 9:00 PM
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Inn Lancaster
Lancaster Inn Manheim
Lancaster Manheim
Lancaster Inn and Suites Hotel
Lancaster Inn and Suites Manheim
Lancaster Inn and Suites Hotel Manheim

Reviews

Lancaster Inn and Suites Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 525 out of 1000 reviews
Rating 8 - Good. 264 out of 1000 reviews
Rating 6 - Okay. 120 out of 1000 reviews
Rating 4 - Poor. 56 out of 1000 reviews
Rating 2 - Terrible. 35 out of 1000 reviews

Reviews

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Minor house keeping issue solved immediately Hotel was nice and quiet
Stayed 2 nights in Jul 2025

4/10 Poor

Gregory

Travelled with family, Travelled with partner
Disliked: Staff & service
The people that worked at the front desk were friendly and helpful, but the hotel seemed short staffed. We were there for 5 nights. We found out when we returned to our room for the first time that the only thing that housekeeping did to our room was empty the trash and replenish our towels. We could live without them making the bed, but I expected them to replenish the drinking cups, coffee and toilet paper. The front desk workers said to come down and get anything we need from them, as all housekeeping does is empty the trash and restock towels. It would have been nice if there had been a couple of extra rolls of toilet paper under the sink. One day they did not come to our room at all. On the weekend there was an attendant in the dining area to replenish the breakfast food. He sat where the guests could find him but was on his phone until someone asked for something to be refilled. On Saturday morning, I asked him to refill the waffle batter as the dispenser was empty. He did that right away but did not clean up the tray in the front of the machine where the napkins were soaked with waffle batter. While my waffles were cooking, I clean up that area and also discarded the empty cups that were on the counter. On Sunday when I asked him to change out the waffle batter, I suggested that he should clean the area in front of the machine as well. We were also out of napkins and had to go into the lobby to get napkins. This employee needs to be trained on customer service.
Stayed 5 nights in Jul 2025

10/10 Excellent

Melissa

Stayed 6 nights in Jul 2025

10/10 Excellent

sallie, Coatesville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms, would definitely stay here again!
Stayed 1 night in Jul 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Midweek stay

Was allowed to early check in, property checked all important boxes, clean, comfortable bed, reasonably priced, good location. Would return, excellent value for the price.
Stayed 1 night in Jul 2025

6/10 Okay

Alan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property looks like they attempted to update the rooms but it wasn't great quality. Hallways are outdated and smelly. The elevator was a dinosaur and terrifying to ride in. Everyone was nice. You get what you pay for. If you are just looking for somewhere to lay your head for a night it is fine.
Stayed 1 night in Jul 2025

4/10 Poor

Victor, Manheim

Travelled with family
I requested a room for 4 people and when we got there, in stead of having everything prepared, they handed us the blankets for the sofa bed with no pillow. They did give us “a” pillow later that night because we were around. It made me questioned a lot of things. The breakfast on Monday was not even prepared at 6 and the previous the prepared eggs were more water than anything.
Stayed 2 nights in Jul 2025

8/10 Good

Danielle

Travelled with family
Liked: Staff & service, amenities
Property is a bit older. When you walk in it has a musty smell. We stayed on 3rd floor and the hall was quiet and did not smell. The room was comfortable. The outdoor pool was nice and breakfast was okay. We only stayed one night. Staff was helpful and nice.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness
We were very disappointed that the hotel did not make our beds. What's the point of going to a hotel if we have to make our own beds!! What made it worse was that I checked with the front desk clerk in the morning before we left for our sight seeing and specifically asked if they make the beds and she said "yes". When we came back later in the afternoon, no made beds! I asked the same clerk about why the beds had not been made, her response was "because we are fully booked." Not a good excuse! The manager offered to sent someone up to make the beds but by that time it was too late! Very disappointing. And if this is an ongoing trend in the hotel industry, its very sad.
Stayed 2 nights in Jul 2025

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

William P.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 4 nights. The room was larger than we expected. There was an extra blanket which I used since I was next to the a/c. The person at the front desk provided quick information about places to eat (we arrived relatively late in the evening). Our only complaint was that elevator maintenance work was conducted 30 minutes before checkout and there was a crowd having to use the stairs, but this did not last long. We would stay here again if we came back to Lancaster.
Stayed 1 night in Jul 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
The property is going through rennovations but it didnt interrupt the service or experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Barron

Stayed 2 nights in Jul 2025

4/10 Poor

Bethany

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
AC leaking all over the floor. The hotel response was to give me a couple towels to put under the unit. There was no apology for this inconvenience. The leak drenched the towels and I had to get more from the front desk. The staff did not come to get the soaking wet towels. I was given a garbage bag to do it myself. A hotel guest was sleeping on a bench outside my door and later another guest held an hours long business meeting on the same bench.
Stayed 2 nights in Jul 2025

10/10 Excellent

troy

Stayed 2 nights in Jul 2025

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Inn & Suites were very clean. We had a suite and it was spacious. Breakfast was simple but enough to start the day. The only negative I have regarding our stay is the smell outside, there are chicken barns down the road from the Inn. Certain times of the day, the smell was really strong. I did not notice the smell inside the Inn. There’s nothing the Inn can do about the smell outdoors, it’s just a con of staying in a rural area.
Stayed 3 nights in Jul 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

You get what you pay for.

The hotel is undergoing renovations so there is understandable dust/dirt in places. However, our room which seemed to be one that has undergone renovations still had dust and construction remnants all over, the new dressers didn’t have the handles put on the drawers yet (they were sitting inside the drawers), our A/C unit kept leaking leaving literal puddles of water all over on the floor and the fix we were given was to put more towels on the floor. One of the tv’s in our room didn’t work, there were empty High Noon cans in one of the cabinets and when we opened the sofa bed there was a pair of men’s underwear on the floor underneath. I would suggest paying the extra money and staying somewhere else.
Stayed 2 nights in Jul 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service

Great staff, but under renovation

Great staff, breakfast was good. Pool was disappointing- very tiny. Mattress and pillows a bit uncomfortable.
Stayed 1 night in Jul 2025

2/10 Terrible

Crystal

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities
Will not be returning! This property was under renovation and that wasn’t mentioned in the listing where I booked! I cannot get a refund so I had to stay my entire week. I actually left a day early because my daughter was so sick because of the amount of dust in the hotel and she is asthmatic. Not to forget to mention most of the amenities weren’t available like: laundry service, hangers in closet, jacuzzi in room, a/c leaking in room. Poor breakfast with no milk! And I had 3 children with me(11,5,1) the towels at the pool could barely fit my 5 year old and were so thin. Also I had to ask for housekeeping to clean the room and they would only fix the unclean bed and take out the trash nothing else! This place was a joke
Stayed 2 nights in Jul 2025

2/10 Terrible

Crystal

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Property is under renovation and dust was everywhere! That wasn’t mentioned in the listing while booking. And Ofcourse no refund so I had to stay. Also no laundry service, breakfast is so poor and they didn’t have milk the first day (blaming it on 4th of July), the room had a jacuzzi which wasn’t working properly, also the a/c was leaking in the bedroom (they said it’s probably because of the rain!) no hangers in the closet, the amount of things I wasn’t able to use is ridiculous for the amount of money I paid to stay a week!
Stayed 4 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, room comfort

Good Value

Room was very clean and comfortable. Suite was spacious. The appliances were a bit old, but functional. Staff was very friendly and helpful. Upgrades were being done during our stay, but they did not at all interfere. Overall, great value for the money!
Stayed 2 nights in Jun 2025

8/10 Good

Marsha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for one night due to traveling down to Virginia. Very nice property, everything inside was neat, clean. One place we will stay again. Suggestion, put something in the bottom of the tub, for traction, very slippery. Also, put a liner on the inside of shower curtain to keep water inside of shower, No phone in room. Bed very comfortable, Breakfast very good.
Stayed 1 night in Jul 2025

8/10 Good

Brenda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and comfortable

Stayed 4 nights in Jul 2025

8/10 Good

Reyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

My son and I were in town for a basketball tournament and had a great stay! The breakfast did not offer any hot options, but that was the only downfall. We would definitely stay here again if we come back to town.
Stayed 3 nights in Jul 2025