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Quality Inn

2.5 star property

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Photo gallery for Quality Inn

Lobby
Exterior
Lobby
Seasonal outdoor pool
Desk, iron/ironing board, free cots/infant beds, free WiFi

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Air conditioning
  • Parking included
  • Free WiFi
  • Business services

Explore the area

View in a map
170 Eastbrook Road (Route 896), Smoketown, PA, 17576
  • American Music Theatre Lancaster
    ‪2 min drive‬
  • Amish Farm and House
    ‪3 min drive‬
  • Dutch Wonderland
    ‪4 min drive‬
  • Lancaster, PA (LNS)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed

7.8 out of 10
Good
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Efficiency)

Room, 1 King Bed, Non Smoking (Efficiency) | Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Queen Beds

8.6 out of 10
Excellent
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn

Motel with free parking, near American Music Theatre Lancaster
Along with a microwave in a common area, this smoke-free motel has a seasonal outdoor pool and a meeting room. Free WiFi in public areas and free self parking are also provided. Additionally, wedding services, gift shops/newsstands and a TV in a common area are on-site. Housekeeping is available once per stay.
Quality Inn offers 52 air-conditioned accommodations with a hairdryer and an iron/ironing board. Televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries.

This Smoketown motel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided once per stay.

Recreational amenities at the motel include a seasonal outdoor pool.
Quality Inn's great location gets high marks from our customers. During your stay, you'll be within walking distance of American Music Theatre Lancaster. You'll find features such as free WiFi in public areas and free self-parking, plus a meeting room.
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a meeting room, a gift shop and a vending machine
  • Guests have great things to say about the location and the helpful staff
  • Just a 2-minute drive from American Music Theatre Lancaster and a few minutes from Amish Farm and House
As a guest of Quality Inn, you'll find a seasonal outdoor pool, a vending machine, and gift shops/newsstands. Public spaces have free WiFi. Quality Inn also features a television in common area and a microwave in a common area. Free self parking is available. A complete renovation of Quality Inn was completed in April 2024.

This Smoketown motel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • Gift shop/newsstand
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (once per stay)
  • Wedding services

Business services

  • Meeting room

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Renovated entire property - April 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Sunday (12:30 AM - midnight)
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Safety features at this property include a carbon monoxide detector
This property's front desk is open during the following times:
  • Monday - Sunday: 12:30 AM - midnight
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in August.
  • Pool access available from 11:00 AM to 8:00 PM

Property is also known as

Mill Stream Country
Mill Stream Country Inn
Mill Stream Country Inn Lancaster
Mill Stream Country Lancaster
Mill Stream Country Inn Smoketown
Mill Stream Country Smoketown
Mill Stream Country Hotel Smoketown
Country Inn Smoketown
Smoketown Country Inn
Quality Inn Motel
Quality Inn Smoketown
Mill Stream Country Inn
Quality Inn Motel Smoketown

Quality Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 139 out of 422 reviews
Rating 8 - Good. 110 out of 422 reviews
Rating 6 - Okay. 82 out of 422 reviews
Rating 4 - Poor. 52 out of 422 reviews
Rating 2 - Terrible. 39 out of 422 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities
The property was close to spooky nook. The property was dirty, run down, things were broken and the bedding was stained with something brown and paint. Had the staff come and change the bedding but the new bedding was also stained. Staff was rude when I was checking in, I was 20 minutes early and they would not check me in said to come back and then made me wait another 10 minues after the 20 minutes. I will not use this facility again nor would I suggest it to others!!
Stayed 1 night in May 2025

4/10 Poor

Kerry

Travelled with family
Liked: Cleanliness
Disliked: Staff & service

Would not recommend this hotel !!

Hotel room was in decent condition. Had ironing board and iron but no blow dryer which was unusual. We asked for tissues and toilet paper never received it. The breakfast they say they provide was absolutely horrible a half a loaf of bread, some old fruit and a waffle machine. Will not be going back to this hotel again.
Stayed 1 night in May 2025

4/10 Poor

Renee

Travelled with family
Disliked: Cleanliness, property conditions & facilities

You get what you pay for…

I was very disappointed with this hotel. We were on the third floor (no elevator). The room was filthy. My socks were black from just walking on the floor. The shower had no water pressure at all. We were left with a 1/3 roll of toilet paper, and the door didn’t shut properly so you had to slam in closed to latch. The sheets either weren’t changed or had stains on them and the pillows were disgusting. They say you get what you pay for and the only good thing is the location.
Stayed 2 nights in May 2025

6/10 Okay

Vernon

The front desk closed at 10pm. Never heard of a Motel front desk closing.
Stayed 2 nights in Apr 2025

4/10 Poor

Onesha

Travelled with partner
Liked: Cleanliness, staff & service
The bathroom was too tiny to maneuver. There weren’t any soaps /body wash, shampoo, lotions etc
Stayed 1 night in Apr 2025

4/10 Poor

Svitlana

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's near to sight and sound which was my purpose. and it was near amish village, shopping and restaurants. The Only thing that I don't like was the breakfast.
Stayed 2 nights in Apr 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Lisa

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Thankfully we were only staying one night. The toilet seat was broken and falling off the toilet, the shower was barely usable as the shower head had a major leak, so there was not much water to bathe with. All the locks on the door were not functioning correctly. The walls were dirty with stains around the light switches. The only positive i can give regarding the room was that the heater and television worked. I will definitely not be staying there again when in the area.
Stayed 1 night in Apr 2025

4/10 Poor

Carol

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
We were in a handicap room. When the shower was used the water came out into most of the bathroom seeping out into the bedroom. My husband’s gym bag and shoes got wet. There was cob webs around the pedestal sink and wall around the mirror. We used the towels we had to soak up the water and tried drying the gym bag at the heater. We asked to change rooms and the staff was very understanding and accommodating.
Stayed 2 nights in Apr 2025

4/10 Poor

Donna

Travelled with partner
Disliked: Amenities, property conditions & facilities
Motel states it recently went through a “renovation”. Anything that was done was done halfway. Lock installed on door incorrectly, toilet barely flushed, shower needed a redo, amenities section indicated rooms have soaker tubs - they do not, dusty baseboards, sticky floor, a/c not very effective so room was quite warm. Motel Is old and rundown and got a bandaid “renovation”. At least it was cheap. Guess you get what you pay for.
Stayed 1 night in Apr 2025

8/10 Good

Marilyn

Liked: Cleanliness
Good
Stayed 2 nights in Mar 2025

6/10 Okay

Donald

Liked: Staff & service
bathroom needed some work
Stayed 1 night in Apr 2025

6/10 Okay

Dawn

Business traveller
Disliked: Amenities
The room had some dust and the bathroom was dirty. We didn't use the shower because of it. Extremely limited items in the room. Not enough toilet paper either. Absolutely basic everything nothing plush or special at all.
Stayed 1 night in Apr 2025

8/10 Good

Sharon

Stayed 1 night in Mar 2025

10/10 Excellent

Adam

Stayed 1 night in Dec 2024

8/10 Good

Tara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Friendly staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Benan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you so much for making our check in process so easy, it was a last minute reservation and we had to check in late. Kindly appreciate it.
Stayed 1 night in Mar 2025

8/10 Good

Paula

Stayed 1 night in Mar 2025

8/10 Good

Kelley

Stayed 1 night in Mar 2025

10/10 Excellent

james

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Other than the water pressure everything else is great
Stayed 2 nights in Mar 2025

10/10 Excellent

Peterson

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure staying there and very convenient
Stayed 3 nights in Feb 2025

10/10 Excellent

Peterson

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice location
Stayed 3 nights in Feb 2025

10/10 Excellent

Peterson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice location