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Hotel Zhero - Ischgl/Kappl

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Photo gallery for Hotel Zhero - Ischgl/Kappl

Presidential Suite | Bathroom | Free toiletries, hair dryer, bathrobes, slippers
Breakfast and dinner served
Penthouse (Suite Liebhauser) | View from room
Front of property – evening/night
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Wiese 687, Kappl, Tirol, 6555
  • Place, Dias Cable Car
    ‪2 min drive‬
  • Place, Parish Church of St. Antonius
    ‪3 min drive‬
  • Place, Serfaus-Fiss-Ladis
    ‪44 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Suite (Junior)

Premium bedding, minibar, in-room safe, desk

Classic Suite (Junior)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room Triple

Premium bedding, minibar, in-room safe, desk

Deluxe Room Triple

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite (Junior)

Flat-screen TV

Deluxe Suite (Junior)

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds
  • Free Wi-Fi

View all photos for Penthouse (Suite COCO)

Premium bedding, minibar, in-room safe, desk

Penthouse (Suite COCO)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Penthouse (Suite Minotti)

Penthouse (Suite Minotti) | Fireplace

Penthouse (Suite Minotti)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Suite (Junior)

Premium bedding, minibar, in-room safe, desk

Superior Suite (Junior)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite

Presidential Suite | Premium bedding, minibar, in-room safe, desk

Presidential Suite

  • 3 bedrooms
  • Sleeps 7
  • 3 King Beds
  • Free Wi-Fi

View all photos for Room, 1 Single Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 Single Bed

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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About this property

Hotel Zhero - Ischgl/Kappl

Jump on the free ski shuttle for a day on the slopes before returning to Hotel Zhero - Ischgl/Kappl for a meal at the restaurant or a drink at the bar/lounge. Additional amenities include an indoor pool and a full-service spa.
Hotel Zhero - Ischgl/Kappl offers 79 accommodations with minibars and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This Kappl hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.
During your stay at Hotel Zhero - Ischgl/Kappl, you'll be within walking distance of Dias Cable Car. Enjoy features like free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body treatments, facials or massages at the spa
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes tennis courts, a gym and a steam room
  • Just a 2-minute drive from Dias Cable Car and 7 minutes from High-Bike Testcenter Paznaun
  • Free local-area and ski shuttle service
  • Pets welcome for a fee (restrictions apply)
Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Conveniences like ski storage, ski passes and shopping on site allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site, as well as a snack bar/deli. WiFi is free in public spaces. This luxury hotel also offers a sauna and a fitness centre. Self parking is free.

This 5-star Kappl hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 11:00 AM.
The Saint – This fine-dining restaurant serves breakfast and dinner. Reservations are required.
Minotti Lounge – This bar serves lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Free ski shuttle
  • Free uncovered self parking on site
  • Covered valet parking on site (EUR 16 per night)
  • Limited on-site self and valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 28 for adults and EUR 14 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Minotti Lounge
  • The Saint

Things to do

  • Full-service spa
  • Gym
  • Ice skating
  • Indoor pool
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage
  • Steam room
  • Tennis

Family friendly

  • Babysitting (surcharge)
  • Free area shuttle
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Outdoors

  • In the mountains

Full-service spa

  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Banquet hall
  • Built in 2012
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 01 May and 27 November.

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per night
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 28 for adults and from EUR 14 for children
  • Airport shuttle fee: EUR 175 per vehicle (one-way)
  • Valet parking fee: EUR 16 per night
  • Pet fee: EUR 35 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars.

Property is also known as

Hotel Zhero
Hotel Zhero Ischgl
Hotel Zhero Ischgl Kappl
Zhero Hotel
Zhero Ischgl
Zhero Ischgl Kappl
Hotel Zhero Ischgl/Kappl Kappl
Hotel Zhero Ischgl/Kappl
Zhero Ischgl/Kappl Kappl
Zhero Ischgl/Kappl
Zhero Ischgl Kappl Kappl
Hotel Zhero - Ischgl/Kappl Hotel
Hotel Zhero - Ischgl/Kappl Kappl
Hotel Zhero - Ischgl/Kappl Hotel Kappl

Hotel Zhero - Ischgl/Kappl Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 81 out of 136 reviews
Rating 8 - Good. 34 out of 136 reviews
Rating 6 - Okay. 11 out of 136 reviews
Rating 4 - Poor. 6 out of 136 reviews
Rating 2 - Terrible. 4 out of 136 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

M

Liked: Cleanliness, staff & service, amenities
Staff were super friendly, and nothing was too much trouble. Excellent facilities (pool, sauna(s!), steam room, gym). Food was always plentiful, great quality and varied. Top hotel with some awesome skiing closeby.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, amenities
Room was spotless and beautiful.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Nikolaos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just perfect for high end ski holiday
Stayed 4 nights in Feb 2025
Verified

8/10 Good

Gregory

Cool swanky hotel in quiet area outside the main towns. Service is excellent. Only complaint if any is that walls are thin and you can here people all around you
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Keesha

Liked: Cleanliness, staff & service, amenities
Staff were lovely. Free shuttle service is amazing. Skiing is down the road and very convenient I can't complain.
Verified

10/10 Excellent

Geir Ole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vaule for money

Great service and a very nice hotel. Short distance to Ischgl by free shuttle.
Stayed 4 nights in Feb 2023
Verified

10/10 Excellent

Henri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A warm welkom from Oscar, Janine and the other colleagues! Great service from A - Z, the shuttle service from the hotel to Ischgl was perfect and we enjoyed all facilities (swimming, sauna, steam bath etc..) Definitely we want to come back very soon!
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the Zhero Hotel for 20 days on a long ski vacation with my 16-year old son. The hotel is nice and with great facilities. The staff was always smiling and attentive. The breakfast had everything you would expect, and more. Service always great. Dinner was sophisticated. Menus were elaborate 5 course, where one could appreciate an effort to provide something special. Sometimes dinner felt too long, but overall it was great. Many great ski centers are nearby.
Stayed 18 nights in Dec 2023
Verified

2/10 Terrible

Casilda

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service

Trato horrible

El personal es malísimo, y no te hacen la vida agradable. Estuvimos esperando al transfer del hotel en la estación de esquí más de una hora. Estaba nuestro cuarto de baño y sucio. En el spa comida tirada sin recoger. No alquiléis material de esquí en el hotel es caro y de mala calidad
Stayed 4 nights in Feb 2025
Verified

8/10 Good

mechtild

Liked: Cleanliness, staff & service
Sehr düsteres Interieur . Unbequeme Einrichtung im Speisesaal. Weiche Betten
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Ulrich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir hatten einen sehr angenehmen Aufenthalt. Tolles Hotel und Service. Gute Lage zwischen 2 Skigebieten.
Stayed 4 nights in Feb 2024
Verified

8/10 Good

Andrei

Liked: Cleanliness, amenities, property conditions & facilities
Der Aufenthalt war herrlich. Manchmal gab es Probleme mit dem Shuttle, aber der Rest war in Ordnung.
Stayed 3 nights in Feb 2024
Verified

6/10 Okay

Bjarne

Liked: Cleanliness, room comfort
Disliked: Staff & service

Durchwachsener Aufenthalt

Unser Gesamteindruck vom Hotel war anfangs recht gut, leider wurde unser Aufenthalt durch den Service sehr getrübt. Sowohl ein älterer grauhaariger Ober, welcher uns beim Abendessen und Frühstück mehr als unfreundlich entgegentrat als auch der Shuttleservice lies zu wünschen übrig. Durch Kreislaufprobleme von einem unserer Mitreisenden bat ich den Shuttlefahrer rechts ranzufahren, welcher mich daraufhin anschrie und fragte, wie ich mir das vorstellen würde und wo er parken solle. Die Situation zog sich dann über knapp 5 Minuten und versetzte unsere gesamte Gruppe in vollkommene Fassungslosigkeit. Wir haben leider noch weitere Punkte auf unserer Liste, jedoch waren die beiden obigen Situationen ausreichend, dass wir höchstwahrscheinlich nicht wiederkommen werden. Abschließend möchte ich jedoch noch sagen, dass manchmal das Verhalten weniger die gute Leistung anderer zunichtemachen kann. Der Doorman Oskar macht einen super Job und wusste sich immer richtig zu verhalten. Auch wusste er über jeden einzelnen Gast bei egal was Bescheid. Wer welche Zimmernummer hatte, welches Auto zu wem gehörte und das ohne eine zusätzliche Information von unserer Seite. Durchaus ein Glücksgriff, von dem sich ein Großteil des Personals etwas abgucken könnte.
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein sehr schönes Hotel. Das Essen war sehr gut und das Personal sehr nett und aufmerksam. Ich würde jederzeit wieder in dieses Hotel!
Stayed 4 nights in Apr 2023
Verified

10/10 Excellent

Josef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Mitarbeiter waren super freundlich und der schuttl war einzigartig; Frühstück hervorragend und schwimmbad super( warm und eine gute länge zum richig schwimmen) allso gesamt hat alles super gepasst! lg. josef hirzinger
Stayed 1 night in Apr 2023
Verified

8/10 Good

Raphael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es war alles super, gerne wieder.
Stayed 2 nights in Apr 2023
Verified

8/10 Good

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kommen wieder
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Man kommt dort an & man kann direkt entspannen! Alles wird einem abgenommen. Das Essen ist einfach perfekt, der Service ist super (Oskar bleibt in Erinnerung!!) & die Zimmer sind sauber und gemütlich.
Stayed 3 nights in Feb 2023
Verified

8/10 Good

Milan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gutes Frühstück .
Stayed 1 night in Feb 2023
Verified

6/10 Okay

Silvio

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Ich habe das Hotel schon mehrfach gebucht, der Shuttle-Service ist toll und die Auswahl des Frühstücks ebenfalls. Wenn man ein Zimmer zur Straße hat ist es sehr laut. Bei unserer Ankunft gab es leider eine lautstarke Auseinandersetzung zwischen Gast und Personal, absolut indiskutabel.
Stayed 4 nights in Feb 2023
Verified

8/10 Good

Galina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Verified

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Verified

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon séjour.

Excellent séjour, service exceptionnel, personnel très serviable. La chambre très agréable. Seul petit bémol, il faisait très chaud dans la chambre, et pas de bouilloire pour un café ou thé. Les repas au restaurant comme le petit déjeuner, sont excellents . Le service shuttle VIP avec les chauffeurs (très sympathiques) est un service très appréciable pour le transport à Ischgl, pas besoin de prendre la voiture. En conclusion, très bon séjour, on reviendra.
Stayed 4 nights in Jan 2023
Verified

10/10 Excellent

Jean Luc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel très agréable et serviable, dommage que le parking soit un peu loin. En tant qu’architecte d’intérieur je trouve que les assises du restaurant pas toujours adaptées à la fonction de manger à table ainsi que l’éclairage. Manque d’accroches ds les chambres de trois, bien que ces chambres soient très bien aménagées.
Verified

10/10 Excellent

Simone

Liked: Cleanliness, amenities, property conditions & facilities
Alles war top! Gerne wieder !