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Shangri-La Mactan, Cebu

Property class: 5 and above

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Photo gallery for Shangri-La Mactan, Cebu

2 outdoor pools, pool loungers
5 restaurants, breakfast served
Indoor wedding
Front of property
Banquet hall

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Punta Engano Road, Lapu-Lapu, Cebu, 6015
  • Place, CHI, The Spa
    ‪2 min walk‬
  • Place, Mactan Shrine
    ‪10 min walk‬
  • Place, Magellan Monument
    ‪12 min walk‬
  • Airport, Cebu (CEB-Mactan - Cebu Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Sea View

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Sea View

8.8 out of 10
Excellent
(19 reviews)
  • Partial sea view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Sea View

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds, Sea View

9.0 out of 10
Wonderful
(17 reviews)
  • Partial sea view
  • 36 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(27 reviews)
  • Garden view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds

9.0 out of 10
Wonderful
(22 reviews)
  • Garden view
  • 36 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Ocean Wing Ocean Club King

Minibar, in-room safe, desk, blackout curtains

Ocean Wing Ocean Club King

9.4 out of 10
Exceptional
(10 reviews)
  • Partial ocean view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Wing Ocean Club Twin

Minibar, in-room safe, desk, blackout curtains

Ocean Wing Ocean Club Twin

9.6 out of 10
Exceptional
(5 reviews)
  • Partial ocean view
  • 36 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Ocean Wing Premier Room King

Minibar, in-room safe, desk, blackout curtains

Ocean Wing Premier Room King

8.8 out of 10
Excellent
(35 reviews)
  • Garden view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean Wing Premier Room Twin

Minibar, in-room safe, desk, blackout curtains

Ocean Wing Premier Room Twin

8.2 out of 10
Very good
(15 reviews)
  • Garden view
  • 36 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Ocean Wing Panorama Suite King

Ocean Wing Panorama Suite King | Minibar, in-room safe, desk, blackout curtains

Ocean Wing Panorama Suite King

9.0 out of 10
Wonderful
(4 reviews)
  • Ocean view
  • 72 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean Wing Panorama Room King

Minibar, in-room safe, desk, blackout curtains

Ocean Wing Panorama Room King

9.4 out of 10
Exceptional
(16 reviews)
  • Beach view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Main Wing Deluxe Family Room

Main Wing Deluxe Family Room | Minibar, in-room safe, desk, blackout curtains

Main Wing Deluxe Family Room

9.2 out of 10
Wonderful
(13 reviews)
  • Resort view
  • 61 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Family Room, 2 Single Beds (Ocean Wing Premier )

Minibar, in-room safe, desk, blackout curtains

Family Room, 2 Single Beds (Ocean Wing Premier )

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite, 1 King Bed (Mactan)

Suite, 1 King Bed (Mactan) | Minibar, in-room safe, desk, blackout curtains

Suite, 1 King Bed (Mactan)

  • Partial sea view
  • 68 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Main Wing Veranda)

Suite, 1 King Bed (Main Wing Veranda) | Minibar, in-room safe, desk, blackout curtains

Suite, 1 King Bed (Main Wing Veranda)

  • Partial sea view
  • 105 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Panoramic Room, 2 Single Beds (Ocean Wing)

Panoramic Room, 2 Single Beds (Ocean Wing) | Minibar, in-room safe, desk, blackout curtains

Panoramic Room, 2 Single Beds (Ocean Wing)

  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Panoramic Suite, 2 Single Beds (Ocean Wing)

Panoramic Suite, 2 Single Beds (Ocean Wing) | Minibar, in-room safe, desk, blackout curtains

Panoramic Suite, 2 Single Beds (Ocean Wing)

  • Ocean view
  • 72 sq m
  • Sleeps 4
  • 2 Single Beds

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4.3 out of 5, Excellent, 815 reviews
The price is CHF 136
includes taxes & fees
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About this property

Shangri-La Mactan, Cebu

Catch some rays on Shangri-La Mactan, Cebu's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 5 restaurants.
Shangri-La Mactan, Cebu offers 530 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. 42-inch LED televisions come with digital channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A private beach, an outdoor tennis court and a health club are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Chi has massage/treatment rooms and couples treatment room(s). Services include Thai massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.
Our customers tell us that they can't get enough of the helpful staff at Shangri-La Mactan, Cebu. During your stay, you're just a quick walk from CHI, The Spa. Free WiFi in public areas, free self-parking and 2 outdoor pools are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 5 restaurants, 2 coffee shops/cafes, a poolside bar and 3 bars/lounges
  • Full breakfast served daily for a fee
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Treat yourself to facials, body treatments or aromatherapy at Chi
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a private beach, an outdoor tennis court and a gym
  • Guests speak favourably about the beach and the overall condition of the property
  • Steps from CHI, The Spa and 8 minutes on foot from Mactan Shrine
  • Shopping centre shuttle service available for a fee
Step outside to unwind on the white sand beach. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sunloungers. At Shangri-La Mactan, Cebu, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces. This luxury resort also offers a children's pool, outdoor tennis courts and a health club. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Lapu-Lapu resort.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
Shangri-La Mactan, Cebu has 5 restaurants serving breakfast and lunch.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: PHP 1,456 for adults and PHP 728 for children
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Mini golf
  • Motor boating
  • Outdoor tennis court
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkelling
  • Steam room
  • Tennis lessons
  • Volleyball
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa treatment rooms
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests must provide the hotel with their planned arrival time and flight details.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
This is a designated quarantine property, however this property can still accept guests who are seeking non-quarantine accommodations. Guests seeking non-quarantine accommodations will have access to separated communal areas from quarantined guests, including a designated check-in lobby for non-quarantine guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 3682.5 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 5000.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately PHP 1456 for adults and from PHP 728 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 3682.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Outside food is not permitted on the premises.
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Mactan Resort
Resort Mactan
Shangri-La's Mactan Resort Lapu-Lapu
Shangri-La's Mactan Lapu-Lapu
Shangri-la's Resort
Shangri La Cebu
Shangri La Mactan
Shangri Las Mactan Hotel
Shangri Las Mactan Lapu
Shangri-La`s Mactan Hotel Lapu Lapu
Shangri-La`s Mactan Resort And Spa
Shangri-La's Mactan Resort & Spa Cebu Island/Mactan Island
Shangri-La's Mactan Resort Lapu Lapu
Shangri-La's Mactan Lapu Lapu
Shangri La's Mactan Resort Spa
Shangri-La Mactan, Cebu Resort
Shangri La's Mactan Resort Spa
Shangri-La Mactan, Cebu Lapu-Lapu
Shangri-La Mactan, Cebu Resort Lapu-Lapu

Shangri-La Mactan, Cebu Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 837 out of 1106 reviews
Rating 8 - Good. 175 out of 1106 reviews
Rating 6 - Okay. 51 out of 1106 reviews
Rating 4 - Poor. 18 out of 1106 reviews
Rating 2 - Terrible. 25 out of 1106 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Christopher, Clarence Center

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Huge resort, popular with Korean guests. Comfortable, although a bit dated suite with a nice ocean view (unfortunately, it was rainy). Breakfast buffet with many good options, although very crowded. Much more quiet in the club lounge on the eighth floor.
Stayed 2 nights in Jan 2026

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a partial pool view, wifi was good
Stayed 3 nights in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Shanghai-La always live up to their reputation…5-star hotel that treats their guest with a 7-star service. Best experience ever and in Cebu, need to make sure you are in The Ocean Wing, premium - upper floors side…love the views. Staff are well trained, courteous and have a lot of patience. Thanks for keeping the grounds manicured and branded like all other Shanghai-La. I am one of those customers that appreciate a well maintained amenities, it means the GM is the right person for the job!!
Stayed 4 nights in Jan 2026

10/10 Excellent

Ronak

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible hotel. Lovely staff. The marine conservation efforts are outstanding.
Stayed 4 nights in Dec 2025

8/10 Good

Bienvenido

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff/service were excellent. The room was a little less desirable than I expected. I was in the Ocean Wing which appears to be the older part of the hotel. The rooms were also a bit noisy off from the elevator and in a high traffic area. The main breakfast area was fantastic we went early to beat the rush. The snorkeling along the shore was the highlight of our trip.
Stayed 4 nights in Dec 2025

6/10 Okay

Fred

Liked: Cleanliness, staff & service
Room was good but looks very tired.. needs some updates.. staff were great and courteous..
Stayed 2 nights in Jan 2026

8/10 Good

KARLO, Palm Beach Gardens

Stayed 3 nights in Jan 2026

10/10 Excellent

Regina

Stayed 4 nights in Dec 2025

4/10 Poor

Christophe Dominique, Squamish

Stayed 4 nights in Dec 2025

10/10 Excellent

Brian

Stayed 2 nights in Dec 2025

2/10 Terrible

Munkhnasan

Disliked: Property conditions & facilities
First night still charged with no show despite flight delay no response on the trip notifications. Very old property (33 years!) - very scary facade fallout at the breakfast entrance. Lucky no one was underneath it. My daughter cut her heel in the pool by uneven tile. Nurses seem amateur with no experience. Room keys never working! The list goes on :-(
Stayed 2 nights in Dec 2025

10/10 Excellent

Sara

Liked: Cleanliness, property conditions & facilities
We had a great time and staff are very nice
Stayed 1 night in Dec 2025

6/10 Okay

Yewon

Stayed 4 nights in Dec 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, amenities, property conditions & facilities
Great resort! Would come back
Stayed 2 nights in Dec 2025

10/10 Excellent

Alice

Travelled with partner
Liked: Amenities
Staff were lovely, breakfast amazing. Was a great stay! Negatives were the most uncomfortable sunbeds on the beach and rooms are very dated and tatty
Stayed 2 nights in Dec 2025

10/10 Excellent

May

Stayed 2 nights in Nov 2025

10/10 Excellent

Vielka Louise

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Overall, I highly recommend Shangri-la for anyone looking for comfort, great service, and a pleasant stay. I look forward to returning on my next vacation.
Stayed 1 night in Dec 2025

10/10 Excellent

Craig, Gray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, in all departments, were flawless in their customer service. The facilities and amenities were extensive and first rate.
Stayed 17 nights in Dec 2025

10/10 Excellent

Daryl

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect.
Stayed 1 night in Dec 2025

10/10 Excellent

Dustin

Stayed 3 nights in Dec 2025

4/10 Poor

ROLAND ANTON

Stayed 2 nights in Dec 2025

10/10 Excellent

Swanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I had a wonderful experience at Shangrila . The staff was friendly and attentive, making me feel welcomed from the moment I arrived. The room was clean, spacious, and well-equipped with all the amenities I needed. Making it easy to explore the area. The breakfast, pool, lobby, and beach area. Overall, I highly recommend [Hotel Name] for anyone looking for comfort, great service, and a pleasant stay. I look forward to returning on my next visit!
Stayed 2 nights in Dec 2025

10/10 Excellent

Jillbey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice Resort
Stayed 1 night in Dec 2025

10/10 Excellent

Edward

Stayed 3 nights in Nov 2025

10/10 Excellent

felix

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice experience.
Stayed 2 nights in Sep 2025