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Sheraton Leon

Property class: 4
VIP Access

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Photo gallery for Sheraton Leon

Outdoor pool, pool loungers
Terrace/patio
42-inch flat-screen TV with satellite channels, TV
Front of property
Room, 2 Double Beds, Accessible, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Blvd Adolfo Lopez Mateos 2611 Ote, Col. Barrio de Guadalupe, León, GTO, 37280
  • Place, Poliforum León Convention and Exhibition Center
    ‪12 min walk‬
  • Place, León Stadium
    ‪17 min walk‬
  • Place, Explora Science Center
    ‪17 min walk‬
  • Airport, León, Guanajuato (BJX-Del Bajío)
    ‪33 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

Business Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Business Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Pool View

  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Pool View

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Balcony, Pool View

  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Sheraton Leon

This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. Additionally, a bar/lounge, a poolside bar and a conference centre are on-site.
Sheraton Leon offers 167 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages and massages.
Our customers tell us that they can't get enough of the helpful staff at Sheraton Leon. During your stay, you'll be within walking distance of Poliforum León Convention and Exhibition Center. You'll find features such as an outdoor pool, a restaurant and a 24-hour gym.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Enjoy local cuisine and pool views while dining at La Guardesa
  • Buffet breakfast served weekends for a fee
  • WiFi in some public areas for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • 13 minutes by foot from Poliforum León Convention and Exhibition Center and a 3-minute drive from Plaza del Zapato Commercial Center
Sheraton Leon offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have WiFi for a fee.

A business centre and 7 meeting rooms are available. Event space at this hotel measures 6405 square feet (595 square metres) and includes a conference centre. Spa services, a terrace, and barbecue grills are also featured at the business-friendly Sheraton Leon. Parking is available for a fee.

This 4-star León hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekends from 7:00 AM and noon.
La Guardesa – Overlooking the pool, this restaurant specialises in local cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Parking on site (surcharge)
  • Limited on-site self parking

Food and drink

  • Weekend buffet breakfast available 7:00 AM to noon for a fee: MXN 295 for adults and MXN 190 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • La Guardesa

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Conference centre (6,405 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2002
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from February 12 2026 to March 31 2026 (dates subject to change):
  • Bar/Lounge(s)
The property will be renovating from 25 November 2025 to 31 March 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business centre
  • Lobby
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Leon

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 295 for adults and from MXN 190 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Poliforum
Hotel Radisson Poliforum
Hotel Radisson Poliforum Plaza
Plaza Poliforum
Poliforum
Radisson Poliforum
Radisson Poliforum Plaza
Radisson Poliforum Plaza Hotel
Radisson Poliforum Plaza Hotel Leon
Radisson Poliforum Plaza Leon
Leon Radisson
Radisson Leon
Radisson Poliforum Plaza Hotel Leon Mexico - Guanajuato

Sheraton Leon Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 677 out of 1001 reviews
Rating 8 - Good. 218 out of 1001 reviews
Rating 6 - Okay. 60 out of 1001 reviews
Rating 4 - Poor. 28 out of 1001 reviews
Rating 2 - Terrible. 18 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

JUAN, NAUCALPAN

Travelled with partner
Liked: Cleanliness, amenities
En general la atención fue buena. Un día antes de mi llegada solicité un Check-in anticipado y al llegar me dijeron que el tipo de habitación que pagué no estaba lista, que podrían darme otra, lo cual acepté y de pronto si pudieron darme la habitación contratada. Al final fue bueno pero siento que a estos prestadores de servicio les falta tomar en cuenta las solicitudes de los huéspedes.
Stayed 1 night in Dec 2025

2/10 Terrible

ADRIANA

Estuvimos dos noches sin jabón de manos y pés
Stayed 2 nights in Nov 2025

10/10 Excellent

Luis

Stayed 1 night in Nov 2025

8/10 Good

Jorge Roberto

Stayed 2 nights in Sep 2025

6/10 Okay

Juan

Liked: Cleanliness, property conditions & facilities, room comfort
Pros: -The hotel is nice, and staff is nice. - The property is located on a quiet street. Cons: - There isn't a free shuttle to the airport as stated on their website. - Welcome drinks weren't offered as stated on hotel.com - There was only one employee at the hotel bar on a very busy weekend so the food arrived cold.
Stayed 4 nights in Sep 2025

10/10 Excellent

Humberto

Stayed 2 nights in Sep 2025

10/10 Excellent

Jose Raul Ibañez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Ruben

Stayed 5 nights in Jul 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

I just wanted the salad!

We stayed here for a few nights as we visited family. The hotel is away from the Central District, but it’s extremely accessible through Uber. If you’re visiting Leon for a concert or La Feria (fair) it’s perfectly located. Somehow we wound up with a handicap accessible room, but that was fine. The bed was comfortable, everything was clean. The pool is fantastic, the breakfast was great. We arrived late our first night and ordered room service— and that’s where we had issues. The gal over the phone took our order but showed up with the wrong tab. I’d asked for a cup of ice when she returned. We never got it. She returned about 30 minutes later with our tab. By then we’d finished our food. We tried to order room service again the following night. A man answered the phone and had major attitude when we asked about ordering the same salad we’d ordered the night before. He said it didn’t exist. (If so then how did I order it the previous night?!?) I had to chill before calling back — eventually we placed our order and the same gal offered a cup of ice when she brought our room. The hotel also held our bags after checkout so we could shop. That was a huge help!
Stayed 2 nights in Jul 2025

8/10 Good

Dionisio

Stayed 1 night in Jul 2025

10/10 Excellent

Jose Luis Santiago

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quite place
Stayed 2 nights in Jul 2025

2/10 Terrible

Youssef

Stayed 1 night in May 2025

10/10 Excellent

jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this hotel multiple times, I like it, it’s in a good area and service is great there. I also liked that the Parking is private and hidden too.
Stayed 1 night in Jun 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

SERVIACERO, LEON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the garden, the pool and the peace. I did not like the food for the breakfast, it was a very poor buffet.
Stayed 5 nights in Apr 2025

2/10 Terrible

Patricia

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1. I arrived at 3pm and the room wasn't ready till 4:30pm, no apology and to make matters worse. 2. The front desk staff was very unprofessional. She gave me the key, I then told her, it was not right the delay in the room. She started laughing along with another employee about it. Will never stay here again and will not recommend friends and family.
Stayed 2 nights in Apr 2025

8/10 Good

Gary

Stayed 1 night in Apr 2025

10/10 Excellent

jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

ISAAC

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

JULIO, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centric to downtown and walkable.
Stayed 3 nights in Feb 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Julio

Stayed 5 nights in Feb 2025

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente amabilidad en el check in

Muy amables en el check in. Solo por lo amable, limpio y rapidez del servicio, yo volvere nuevamente a este hotel sin dudarlo.
Stayed 1 night in Jan 2025

10/10 Excellent

Raul

Stayed 1 night in Jan 2025