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SureStay Plus Hotel by Best Western Lethbridge

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Lethbridge

Spa
Individually furnished, desk, laptop workspace, blackout curtains
Restaurant
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2225 Mayor Magrath Dr S, Lethbridge, AB, T1K7M1
  • Place, Enmax Centre
    ‪12 min walk‬
  • Place, Lethbridge College
    ‪14 min walk‬
  • Place, Henderson Lake
    ‪2 min drive‬
  • Airport, Lethbridge, AB (YQL-Lethbridge County)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking | Individually furnished, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(19 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave) | Individually furnished, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave) | Individually furnished, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

9.8 out of 10
Exceptional
(7 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

Individually furnished, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

9.4 out of 10
Exceptional
(35 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave) | Individually furnished, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

9.6 out of 10
Exceptional
(12 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave) | Individually furnished, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave) | Individually furnished, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

9.2 out of 10
Wonderful
(15 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Individually furnished, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

9.0 out of 10
Wonderful
(12 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

1 King Bed, Non-Smoking, Flat 32 Inch Television, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 2
  • Free Wi-Fi

1 King Bed, Non-Smoking, Flat Screen Television, Sofa, Microwave and Refrigerator, High Speed Internet Access, Coffee Maker

  • Sleeps 2
  • Free Wi-Fi

Accessible-1 Queen, Mobility Accessible, Communication Assistance, Roll in Shower, Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

1 Queen Bed, Non-Smoking, Flat Screen Television, Sofa, Microwave and Refrigerator, High Speed Internet Access, Coffee Maker

  • Sleeps 2
  • Free Wi-Fi

2 Queen Beds, Non-Smoking, Flat 32 Inch Television, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 4
  • Free Wi-Fi

2 Queen Beds, Non-Smoking, Pet Friendly Room, High Speed Internet Access, Microwave and Refrigerator

  • Sleeps 4
  • Free Wi-Fi

2 Queen Beds, Non-Smoking, Flat Screen Television, Sofa, Microwave and Refrigerator, High Speed Internet Access, Coffee Maker

  • Sleeps 4
  • Free Wi-Fi

Suite-2 Queen Beds, Non-Smoking, Flat 32 Inch Television, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 4
  • Free Wi-Fi

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About this property

SureStay Plus Hotel by Best Western Lethbridge

This smoke-free hotel features a fitness centre, a hot tub and a business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site.
SureStay Plus Hotel by Best Western Lethbridge offers 49 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished. 32-inch LCD televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a hot tub and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at SureStay Plus Hotel by Best Western Lethbridge. During your stay, you're just a quick walk from Enmax Centre. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast offered
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a business centre and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Enmax Centre and Lethbridge College
  • Dogs welcome for a fee (restrictions apply)
SureStay Plus Hotel by Best Western Lethbridge offers its guests a hot tub and a fitness centre. WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served. The business-friendly SureStay Plus Hotel by Best Western Lethbridge also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This Lethbridge hotel is smoke free.

Guests are served a free continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • Hot tub
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Height-adjustable showerhead
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per day, plus a deposit of CAD 50.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CAD 50.00 per stay
  • Pet fee: CAD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Premier Inn Lethbridge
Premier Lethbridge
Premier Inn Lethbridge
Premier Inn And Suites Lethbridge
Premier Inn And Hotel Lethbridge
Premier Inn Suites
Premier Inn Suites
Surestay Plus By Lethbridge
SureStay Plus Hotel by Best Western Lethbridge Hotel
SureStay Plus Hotel by Best Western Lethbridge Lethbridge
SureStay Plus Hotel by Best Western Lethbridge Hotel Lethbridge

SureStay Plus Hotel by Best Western Lethbridge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 455 out of 1009 reviews
Rating 8 - Good. 414 out of 1009 reviews
Rating 6 - Okay. 87 out of 1009 reviews
Rating 4 - Poor. 35 out of 1009 reviews
Rating 2 - Terrible. 18 out of 1009 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Sarah

Stayed 1 night in Jan 2026

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities
Room was clean and comfortable. Good value for a quick stop through Lethbridge.
Stayed 1 night in Jan 2026

10/10 Excellent

Morris, Saskatoon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room, clean and comfortable
Stayed 1 night in Jan 2026

8/10 Good

Marie, St Albert

Stayed 1 night in Jan 2026

2/10 Terrible

Trisha

Stayed 1 night in Jan 2026

10/10 Excellent

Laura, Regina

Travelled with family
Liked: Cleanliness, amenities
Clean rooms, friendly staff
Stayed 7 nights in Jan 2026

10/10 Excellent

Sherril

Travelled with family
Liked: Cleanliness, staff & service, amenities
Late check-in and the staff member helped to make it as comfortable as possible. Excellent support thank you.
Stayed 1 night in Jan 2026

6/10 Okay

Michael

Stayed 2 nights in Jan 2026

10/10 Excellent

heather

Stayed 1 night in Jan 2026

10/10 Excellent

heather

Stayed 1 night in Jan 2026

8/10 Good

Teresa

Stayed 1 night in Dec 2025

8/10 Good

James

Stayed 2 nights in Jan 2026

4/10 Poor

DIANE

Stayed 1 night in Jan 2026

10/10 Excellent

Owen

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and clean facility. Good breakfast.
Stayed 1 night in Dec 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was great.
Stayed 1 night in Dec 2025

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The continental breakfast was decent had a good variety. The rooms are clean and the beds are comfortable
Stayed 3 nights in Dec 2025

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Friendly, polite staff. Clean room. Quiet location. Would return if I was in Lethbridge again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Rodney

Stayed 1 night in Dec 2025

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were here for an appointment at Lethbridge Regional Hospital, Tuesday morning 9: A.M. on Dec. 23, 2025.
Stayed 1 night in Dec 2025

10/10 Excellent

Isaac

Liked: Cleanliness
Simple fast and friendly
Stayed 1 night in Dec 2025

10/10 Excellent

Lillian

Stayed 1 night in Dec 2025

10/10 Excellent

Randy

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfortable, the room was spacious. I was impressed by the pet friendly rooms, they weren't run down just because pets stay there. The only two compla are that its really hard to regulate the room temperature and there was a toilet " explosion" from someone before us that was disgusting and not cleaned up for our stay.
Stayed 2 nights in Dec 2025

10/10 Excellent

Lillian

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff, clean rooms
Stayed 2 nights in Dec 2025

8/10 Good

Lillian

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, helpful staff
Stayed 1 night in Dec 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Room was great. Breakfast great. Staff excellent
Stayed 2 nights in Dec 2025