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SureStay Plus Hotel by Best Western Lethbridge

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Lethbridge

Spa
Individually furnished, desk, laptop workspace, blackout curtains
Lobby
Restaurant
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2225 Mayor Magrath Dr S, Lethbridge, AB, T1K7M1
  • Place, Lethbridge College
    ‪11 min walk‬
  • Place, Enmax Centre
    ‪11 min walk‬
  • Place, Henderson Lake
    ‪2 min drive‬
  • Airport, Lethbridge, AB (YQL-Lethbridge County)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking | Individually furnished, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(19 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave) | Individually furnished, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave) | Individually furnished, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

9.8 out of 10
Exceptional
(6 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

Individually furnished, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

9.4 out of 10
Exceptional
(33 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave) | Individually furnished, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

9.6 out of 10
Exceptional
(9 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave) | Individually furnished, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave) | Individually furnished, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

9.0 out of 10
Wonderful
(13 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Individually furnished, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.8 out of 10
Excellent
(9 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

1 King Bed, Non-Smoking, Flat 32 Inch Television, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 2

1 King Bed, Non-Smoking, Flat Screen Television, Sofa, Microwave and Refrigerator, High Speed Internet Access, Coffee Maker

  • Sleeps 2

Accessible-1 Queen, Mobility Accessible, Communication Assistance, Roll in Shower, Non-Smoking

  • Sleeps 2

1 Queen Bed, Non-Smoking, Flat Screen Television, Sofa, Microwave and Refrigerator, High Speed Internet Access, Coffee Maker

  • Sleeps 2

2 Queen Beds, Non-Smoking, Flat 32 Inch Television, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 4

2 Queen Beds, Non-Smoking, Pet Friendly Room, High Speed Internet Access, Microwave and Refrigerator

  • Sleeps 4

2 Queen Beds, Non-Smoking, Flat Screen Television, Sofa, Microwave and Refrigerator, High Speed Internet Access, Coffee Maker

  • Sleeps 4

Suite-2 Queen Beds, Non-Smoking, Flat 32 Inch Television, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 4

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About this property

SureStay Plus Hotel by Best Western Lethbridge

This smoke-free hotel features a fitness centre, a hot tub and a business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site.
SureStay Plus Hotel by Best Western Lethbridge offers 49 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished. 32-inch LCD televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a hot tub and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at SureStay Plus Hotel by Best Western Lethbridge. During your stay, you're just a quick walk from Enmax Centre. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast offered
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a business centre and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Enmax Centre and Lethbridge College
  • Dogs welcome for a fee (restrictions apply)
SureStay Plus Hotel by Best Western Lethbridge offers its guests a hot tub and a fitness centre. WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served. The business-friendly SureStay Plus Hotel by Best Western Lethbridge also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This Lethbridge hotel is smoke free.

Guests are served a free continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • Hot tub
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Height-adjustable showerhead
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 15.00 per pet, per day, plus a deposit of CAD 100.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CAD 100.00 per stay
  • Pet fee: CAD 15.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Premier Inn Lethbridge
Premier Lethbridge
Premier Inn Lethbridge
Premier Inn And Suites Lethbridge
Premier Inn And Hotel Lethbridge
Premier Inn Suites
Premier Inn Suites
Surestay Plus By Lethbridge
SureStay Plus Hotel by Best Western Lethbridge Hotel
SureStay Plus Hotel by Best Western Lethbridge Lethbridge
SureStay Plus Hotel by Best Western Lethbridge Hotel Lethbridge

SureStay Plus Hotel by Best Western Lethbridge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 451 out of 1000 reviews
Rating 8 - Good. 409 out of 1000 reviews
Rating 6 - Okay. 83 out of 1000 reviews
Rating 4 - Poor. 38 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Perfecto

Liked: Cleanliness, staff & service, amenities
The hotel staff was so accommodating and polite.
Stayed 3 nights in Dec 2025

8/10 Good

Jean Bernard, White Rock

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room.
Stayed 1 night in Dec 2025

8/10 Good

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

DONALD

Liked: Cleanliness, amenities, property conditions & facilities
I stayed at three BW hotels this trip for 9 nights: Downtown Calgary-3n, Surestay Lethbridge-5n, Airport Calgary-1n. All were spotless, the staff didn't bother me when requested (Lethbridge), breakfast was good and the Lethbridge hallway carpeting was awesome. Could you do something about the weather? (It was great after I left!)--thanks herb
Stayed 5 nights in Nov 2025

8/10 Good

Sharee

Stayed 1 night in Nov 2025

8/10 Good

Lori

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, amenities
Room was comfortable. Check in flawless. Breakfast was good. Price was amazing! Lots of parking and good central location
Stayed 2 nights in Nov 2025

10/10 Excellent

Sherril

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 2 nights in Nov 2025

10/10 Excellent

Dale

Liked: Cleanliness
Clean comfortable beds easy to operate t v great location nice hot tub great staff
Stayed 2 nights in Nov 2025

8/10 Good

Reid

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel, ample parking, friendly staff and close to amenities. Rooms were clean and neat.
Stayed 1 night in Nov 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great clean affordable hotel.
Stayed 1 night in Nov 2025

8/10 Good

Jasmine

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Nov 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet and the room was much larger than all other options in the same price rage. Will be back next trip.
Stayed 1 night in Nov 2025

8/10 Good

Herman

Stayed 2 nights in Nov 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thisriom was very homey
Stayed 2 nights in Nov 2025

6/10 Okay

Treena

Travelled with partner
Liked: Staff & service, property conditions & facilities
Very friendly staff. Breakfast ran out of hot items but was getting closer to 10am
Stayed 2 nights in Nov 2025

4/10 Poor

Nicole

A party on the second floor, couldn’t sleep!
Stayed 1 night in Nov 2025

10/10 Excellent

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Nov 2025

6/10 Okay

Derek

Travelled with family
Liked: Cleanliness
Pretty basic rooms. Small breakfast area and limited options
Stayed 2 nights in Nov 2025

6/10 Okay

Darci

Travelled with partner
Hotel was clean and room was decent. Hotel is outdated but decent for the price. Biggest knock was that our room was down from the lobby where a group of people were allowed to drink and be obnoxious until after 1am.
Stayed 2 nights in Nov 2025

10/10 Excellent

Natalie

Liked: Cleanliness, amenities, property conditions & facilities
Rachel at the front desk greeted me warmly and helped me get the exact room I wanted. She was so kind and helpful! The hotel is so very clean and organized.
Stayed 2 nights in Nov 2025

8/10 Good

Trevor

Stayed 1 night in Nov 2025

10/10 Excellent

Leslee

Stayed 1 night in Nov 2025

8/10 Good

Michelle

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room welcoming staff
Stayed 1 night in Nov 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean, comfortable, basic hotel. Great location close to major traffic routes. Staff were friendly and helpful. Fantastic breakfast with many hot and cold items. Have stayed here before and will stay here again.
Stayed 1 night in Nov 2025