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Ambassador Suites Leuven

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Apartment, 2 Bedrooms | Living area | LCD TV
Apartment, 2 Bedrooms | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker
Apartment, 2 Bedrooms | Living area | LCD TV
Family Apartment | 1 bedroom, individually decorated, individually furnished, desk
Front of property

Reviews

6.6 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Kitchen

Explore the area

View in a map
Sint-maartenstraat 12D, Leuven, 3000
  • Place, Leuven Central Library
    ‪4 min walk‬
  • Place, Leuven Town Hall
    ‪7 min walk‬
  • Place, Grand Market Square
    ‪7 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪20 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | 1 bedroom, individually decorated, individually furnished, desk

Apartment, 1 Bedroom

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | 1 bedroom, individually decorated, individually furnished, desk

Apartment, 2 Bedrooms

  • City view
  • 65 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Family Apartment

Family Apartment | 1 bedroom, individually decorated, individually furnished, desk

Family Apartment

  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

Similar properties

Exterior
Getaway Leuven
  • Kitchen
  • Free Wi-Fi
  • Parking available
  • Microwave
4.2 out of 5, Very good, 339 reviews
The price is CHF 71
includes taxes & fees
22 Feb - 23 Feb
Getaway Leuven

About this property

Ambassador Suites Leuven

Hotel connected to a shopping centre in Leuven
This smoke-free hotel features express check-in, express check-out and free Wi-Fi in public areas. Other amenities include multilingual staff assistance and a vending machine. Weekly housekeeping is available.
Ambassador Suites Leuven offers 19 accommodations with coffee/tea makers and a hairdryer. This individually decorated and furnished accommodation includes desks. Kitchenettes offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. LCD televisions come with satellite channels. Housekeeping is provided on a weekly basis.

With your stay at Ambassador Suites Leuven, you're connected to a shopping centre and just a quick walk from Tweebronnen Library. Features include free WiFi in public areas.
  • Free WiFi
  • Amenities include multilingual staff, a lift and a vending machine
  • Steps from Tweebronnen Library and 4 minutes on foot from Ladeuze Square
  • Cats and dogs welcome for a fee
Ambassador Suites Leuven offers its guests a vending machine, multilingual staff, and express check-in. Public spaces have free WiFi. Ambassador Suites Leuven also features express check-out and a lift.

This Leuven hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (EUR 12 per day)

Family friendly

  • Cot (surcharge)
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Living room
  • Separate bedroom

Conveniences

  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Living room

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 20
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 25
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers express check-in from 4 PM-11:30 PM on Mondays through Sundays.

Access methods

Access code, private entrance

Pets

  • Pets: EUR 10 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 7.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 12 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 20 (subject to availability)
  • Late check-out fee: EUR 25 (subject to availability)
  • Crib (infant bed) fee: EUR 7.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. Guests planning to arrive outside of normal check-in hours will receive an email before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. For any questions, please contact the property using the information on the booking confirmation.

Property is also known as

Ambassador Leuven
Ambassador Suites Apartment Leuven
Ambassador Suites Leuven
Ambassador Suites Leuven Apartment
Ambassador Suites Apartment
Ambassador Suites Leuven Hotel
Ambassador Suites Leuven Leuven
Ambassador Suites Leuven Hotel Leuven

Ambassador Suites Leuven Reviews

Reviews

6.6
Rating 10 - Excellent. 15 out of 126 reviews
Rating 8 - Good. 45 out of 126 reviews
Rating 6 - Okay. 34 out of 126 reviews
Rating 4 - Poor. 17 out of 126 reviews
Rating 2 - Terrible. 15 out of 126 reviews

6.6/10

Cleanliness

6.0/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Randall

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, all amenities, great view, exactly what we were hoping for.
Stayed 2 nights in Oct 2025

4/10 Poor

duann

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Elon

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
This place was terrible and I wouldn’t recommend it to my worst enemy
Stayed 1 night in Jul 2025

2/10 Terrible

thomas

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Horrible

My stay was horrible, last time i will ever book that hotel again or book on hotels.com. Checkin was confusing, the lights were turned off because I wasv trying to pay online and it was extremely difficult. I was only able to access the buimding from another couple who had the same trouble accessing. After they had access we entered, got our room key out the box. I continued to try to pay and coukd not. In the midfle of the night i received an email saying i still needed to pay. I was finally able to pay but theights were cut out and was not turned back on until 10am around checkout. Hated the experience.
Stayed 1 night in Jul 2025

4/10 Poor

James

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities

A word of caution! (dirty and noisy)

While the listing photos were accurate and the beds provided were comfortable (please note: all single beds, no doubles), the overall experience at this property fell significantly short of expectations. Prior to arrival, we made several attempts to contact the property via email but received no response. Upon check-in, we found the apartment to be in an unclean condition. Although clean linens were supplied twice during our 17-day stay, this did not compensate for the initial lack of cleanliness or the other concerns we encountered. Noise was a major issue. For the first three nights, loud parties occurred regularly until 3–4 a.m., with music and doors slamming disturbing any possibility of rest. After a brief lull, another group arrived, and the disruptions resumed. Alarmingly, we discovered someone sleeping in the hallway, which further contributed to a sense of insecurity. The property did not feel safe. We made a point of taking all valuables with us whenever we left the flat, as we did not feel comfortable leaving anything behind. When we raised our concerns with management, we were told that such incidents are common at this location due to the absence of an on-site reception, although we were informed that their other properties do not experience these issues. Ultimately, we decided to leave early due to ongoing noise and safety concerns. No refund, compensation or apologies offered.
Stayed 17 nights in Apr 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in the middle of town
Stayed 8 nights in Mar 2023

2/10 Terrible

Ben

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Bad stay

There was no confirmation of how to enter the flat which a passcode is needed and no one emailed to notify me. Also I booked for 5 people and there were only 4 beds!
Stayed 1 night in Aug 2022

8/10 Good

Ryan

Business traveller
Liked: Cleanliness, property conditions & facilities

Decent apart-hotel for the price

A decent apart-hotel for a stay in Leuven. Easy check in, but other rooms were quite noisy which made it difficult to sleep. However, an affordable option for a business stay with more amenities in the room than the average hotel room.
Stayed 5 nights in Dec 2019

6/10 Okay

Chris

Liked: Room comfort

Tatty - but OK if on a budget

The apartment was big, the sofa comfy, the WiFi good. But overall tatty. The bed was comfy, but it was two singles we had to push together - so not great for a couple. The bathroom was very dated, bit of mould etc. But shower good. We had a few electrical issues - cooker tripped out one evening, and bathroom lighting was archaic. Good central location. And good answers to questions we had on email. But guy who came to our door asking questions spoke no English at all. For every positive, there was a negative. Wouldn't stay again.
Stayed 3 nights in Oct 2019

10/10 Excellent

Leonardosandova, leuven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is close to the city very good for tourist. Keep it up
Stayed 2 nights in Oct 2019

2/10 Terrible

John

Business traveller
Disliked: Staff & service
Stayed 6 nights in Sep 2019

8/10 Good

Verified traveller

Business traveller
Liked: Amenities
Disliked: Staff & service
A spacious sute, but not very clean and only a partially working refrigerator. There is no reception on site and room cleaning costs extra. The elevator was cranky and tended to stop between floors, so nerve-wracking, but always worked in the end. The location is outstanding, with access to all central venues and very quite at night, but there was a children's daycare opposite with almost continuously crying children during the day - rather disturbing.
Stayed 10 nights in Aug 2019

8/10 Good

Simona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Esther

Stayed 5 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Brilliant location - these units could be great

These units are in desperate need of servicing but the location is only a few minutes walk from the historic center, so could be OK if just given a tiny bit of care. I would not recommend these units until basic repairs are made, broken lights and appliances repaired, exposed cabling boxed up, and the entrance and staircase cleaned up from litter and the main door repaired. I only rented two units, other units in the block may be in a better condition.
Stayed 1 night in Aug 2019

2/10 Terrible

Traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all, the air condition is broken. and I found the fan, which is also broken. On one bed it's frame is broken. The elevator was broken for several days, and it always smelled like gas. The room looks clean enough, but it smells mold or fungus. After spending about 2 weeks I could not put up with this smell anymore. I was afraid I would become sick, so I decided to change hotels on the way of my period I paied. I tried to call the number shown in the instruction, but it did not work at all. So I never recommend anybod to stay here, never ever. Do not make same mistake as I did !!!
Stayed 7 nights in Jul 2019

6/10 Okay

Anne-Marie S

Disliked: Staff & service
Stayed 6 nights in Jul 2019

8/10 Good

C. Gabriel

Disliked: Room comfort

No air con provided

The hotel is not so hard to be found but not so easy as well. Being big enough to host its occupants is fair, but the issue with it is that it hasn’t been equipped with air conditioning at all which makes it uncomfortable when temperatures rise above 28 degrees Celsius. We’ve been given some towels that were leaving traces of cloth on our skin, so cheap toilet necessities on that part were offered. Apart from the lack of any air con which is vital and most needed in summertime, it was a decent stay though for that peace of mind and personal comfort I would personally recommend a better place.
Stayed 1 night in Jun 2019

10/10 Excellent

Tomos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short break to visit Leuven as part of a bigger tour of Belgium
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good location. Basic amenities but good value for money
Stayed 2 nights in Apr 2019

6/10 Okay

Kieran J

Disliked: Property conditions & facilities

Ambassador Suites

Excellent location. Nice apartment. WiFi not very good. Kettle didn’t work. Wallpaper peeling a little. Concierge link on website not functioning
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness
I stayed here with my family and it was excellent value. Close to train station, middle of city centre to restaurants and shops. Room was clean and came with two bedrooms, large sitting and dining area with kitchenette including two burners, microwave, electric kettle and coffee maker with utensils and plates for 6. The biggest concern is that the suites are in need of redecoration as wallpaper was beginning to peel. There is a small lift to access rooms on upper floors and I found this more practical than using the stairs which are a tight and steep spiral. The suites are located in a small courtyard which was quiet, and you'll find a bicycle shop and what looked like a very nice fondue restaurant which always seemed buzzing with customers. The suites had good WiFi on all floors, and there is a small vending machine on the ground floor. TV options were catered more for French, German and Spanish speaking viewers, though there was CNN and sky news. The suites offered a late check out for €20 until 1300, rather than standard 10am, or €50 until 1700. You can also check in earlier, but I forgot the quoted price. Overall, I would happily stay here again with my family.
Stayed 2 nights in Jan 2019

6/10 Okay

Lennard

Spacious room, however not very luxurious or clean. It's ok for a couple of nights.
Stayed 3 nights in Nov 2018

4/10 Poor

James

Disliked: Staff & service, property conditions & facilities
I sent an email to hotel to check my request twice but i did not get any feedback yet. It seems like no one has interest on guest’s complain or request. I felt very uncomfortable in this. It was about daily house clean fees and they charged extra day of house clean fee.
Stayed 4 nights in Oct 2018

6/10 Okay

Ian

Liked: Room comfort
Disliked: Property conditions & facilities

OK but not great.

Good location close to the center of Leuven. It got the description of a "suite", just, with the facilities provided. The room felt a bit shabby, with some peeling wallpaper, blown light bulbs etc. The provided coffee pot was filthy. Internet was OK but not great. Just average overall.
Stayed 9 nights in Oct 2018