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Hotel l'Arbre Voyageur, BW Premier Collection

4.0 star property

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Photo gallery for Hotel l'Arbre Voyageur, BW Premier Collection

Enter a sleek lobby with a glass door and modern design.
Relax in our spacious seating area with plush chairs and enjoy the serene views of lush greenery through the large glass wall.
Relax in a stylish space with a large mirror, comfortable seating, and a unique leaf-shaped decoration.
Conference room with a long table and comfortable seating for meetings and presentations.
Relax in a spacious room with a large bed, walk-in closet, and desk area.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Laundry
  • Housekeeping
  • Breakfast available
  • Air conditioning

Explore the area

Map
45 Boulevard Carnot, Lille, FR, 59800
  • Lille Grand Square
    ‪6 min walk‬
  • Euralille
    ‪6 min walk‬
  • Zenith Arena Concert Hall
    ‪14 min walk‬
  • Lille (LIL-Lesquin)
    ‪11 min drive‬

Room options

View all photos for Executive Room, 1 King Bed, Non Smoking (Larger Room)

Executive Room, 1 King Bed, Non Smoking (Larger Room) | Premium bedding, free minibar, in-room safe, soundproofing

Executive Room, 1 King Bed, Non Smoking (Larger Room)

9.0 out of 10
Wonderful
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 1 Queen Bed, Accessible, Non Smoking

Comfort Room, 1 Queen Bed, Accessible, Non Smoking | Premium bedding, free minibar, in-room safe, soundproofing

Comfort Room, 1 Queen Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Prestige)

Suite, 1 King Bed, Non Smoking, Jetted Tub (Prestige) | Premium bedding, free minibar, in-room safe, soundproofing

Suite, 1 King Bed, Non Smoking, Jetted Tub (Prestige)

  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking, Connecting Rooms

Family Room, Multiple Beds, Non Smoking, Connecting Rooms | Premium bedding, free minibar, in-room safe, soundproofing

Family Room, Multiple Beds, Non Smoking, Connecting Rooms

  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Suite, 1 King Bed, Non Smoking (Separate Living Room)

Suite, 1 King Bed, Non Smoking (Separate Living Room) | Premium bedding, free minibar, in-room safe, soundproofing

Suite, 1 King Bed, Non Smoking (Separate Living Room)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking (Larger Room;Twin bed on request)

Deluxe Room, 1 Queen Bed, Non Smoking (Larger Room;Twin bed on request) | Premium bedding, free minibar, in-room safe, soundproofing

Deluxe Room, 1 Queen Bed, Non Smoking (Larger Room;Twin bed on request)

9.6 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Exclusive Room, 1 King Bed, Non Smoking (with Sofabed)

Exclusive Room, 1 King Bed, Non Smoking (with Sofabed) | Premium bedding, free minibar, in-room safe, soundproofing

Exclusive Room, 1 King Bed, Non Smoking (with Sofabed)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed

Jacuzzi King Suite

  • Sleeps 4
  • 1 King Bed

Accessible Comfort Queen Room

  • Sleeps 2
  • 1 Queen Bed

Executive Room

  • Sleeps 2
  • 1 King Bed

Deluxe Room 1 Queen bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Premium bedding, free minibar, in-room safe, soundproofing

Family Room

  • Sleeps 4
  • 1 Single Bed and 1 Queen Bed

View all photos for Prestige Room

Bathroom | Designer toiletries, hair dryer, towels

Prestige Room

  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

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About this property

Hotel l'Arbre Voyageur, BW Premier Collection

Eco-certified hotel with 2 restaurants and 24-hour front desk
2 restaurants, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business centre, conference space and dry cleaning are on-site.
Hotel l'Arbre Voyageur, BW Premier Collection offers 48 air-conditioned accommodations with free minibar items and a safe. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay-per-view films.

Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers. This Lille hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us that they can't get enough of the helpful staff at Hotel l'Arbre Voyageur, BW Premier Collection. During your stay, you're just a quick walk from Henri Matisse Park. You'll find features such as free WiFi in public areas, plus 2 restaurants and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Amenities include newspapers, a front desk safe and a business centre
  • Just a 3-minute walk from Henri Matisse Park and 4 minutes on foot from Chambre de Commerce
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

WiFi is free in public spaces. Event space at this hotel measures 431 square feet (40 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the eco-certified Hotel l'Arbre Voyageur, BW Premier Collection.

This 4-star Lille hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:30 AM to 11:00 AM.
Jane – On-site restaurant. Guests can enjoy drinks at the bar.
Ma Reine – On-site restaurant. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 19 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 19 for adults and EUR 9 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Jane
  • Ma Reine

Things to do

  • Shopping

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 431 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 9 for children
  • Nearby parking fee: EUR 19 per day(328 ft away; open 24 hours)
  • Pet fee: EUR 25 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel l'Arbre Voyageur BW Premier Collection Lille
Hotel l'Arbre Voyageur BW Premier Collection
l'Arbre Voyageur BW Premier Collection Lille
Hotel l'Arbre Voyageur BW Premier Collection Lille
Hotel l'Arbre Voyageur BW Premier Collection
l'Arbre Voyageur BW Premier Collection Lille
l'Arbre Voyageur BW Premier Collection
Hotel Hotel l'Arbre Voyageur, BW Premier Collection Lille
Lille Hotel l'Arbre Voyageur, BW Premier Collection Hotel
Hotel Hotel l'Arbre Voyageur, BW Premier Collection
Hotel l'Arbre Voyageur, BW Premier Collection Lille
Hotel l'Arbre Voyageur, BW Premier Collection Hotel
Hotel l'Arbre Voyageur, BW Premier Collection Lille
Hotel l'Arbre Voyageur, BW Premier Collection Hotel Lille

Hotel l'Arbre Voyageur, BW Premier Collection Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 538 out of 696 reviews
Rating 8 - Good. 136 out of 696 reviews
Rating 6 - Okay. 15 out of 696 reviews
Rating 4 - Poor. 6 out of 696 reviews
Rating 2 - Terrible. 1 out of 696 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fantastic hotel, in the perfect location. Rooms were beautiful and very comfortable, and the service from staff was excellent. We had dinner in the restaurant on our Gina night and it was excellent.
Stayed 3 nights in Apr 2025

10/10 Excellent

MISS ANNIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely fantastic location. Lovely hotel, very comfy bed and pillows. The only downfall I have is the maid service was a bit slack, they literally made the bed and emptied the bin. Didn’t clean the cups, restock tea and coffee or just give it a general tidy so that was a little disappointing but otherwise I cannot fault it.
Stayed 2 nights in Mar 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in perfect location

Perfect location, friendly helpful staff, lovely executive room with deep bath. Fridge TV and WiFi worked well. Breakfast was quite limited with a tasty selection of bread and cheeses but the hot food options were not very nice. We would stay there again if travelling to Lille.
Stayed 3 nights in Feb 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well situated

Really nice and well situated hotel in the heart of Lille. Public car park underground ,Opera , is metres away. Choice of 2 restaurants in the hotel. Nice staff , helpful and friendly. Our room was clean, comfortable and well appointed.
Stayed 1 night in Mar 2025

8/10 Good

tania

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff fab location for Eurostar and town . Lovely restaurant
Stayed 4 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room cleaning needs improvement

The hotel was well located and we were allocated a quiet room. Alexander was great to step in when there was issues when a couple of minor issues arises. Suggestion for hotel to improve their room cleaning service.
Stayed 3 nights in Feb 2025

10/10 Excellent

Yaron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, clean, free sodas and espresso machine was a wonderful touch. Breakfast is rich. Well located.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Scott

Stayed 1 night in Dec 2024

10/10 Excellent

Iain

Liked: Cleanliness, staff & service
modern hotel with helpful efficient staff
Stayed 1 night in Dec 2024

8/10 Good

mark, Loudwater Rickmansworth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All round very comfortable accommodation in a very good location, would have rated higher if there hadn’t been a drains smell in the bathroom
Stayed 2 nights in Nov 2024

10/10 Excellent

ALEXANDRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely large room, great bath, helpful staff, lift area a little tired looking Great location, we walked from the station. 10 minutes, great for shopping in Lille Breakfast was good, buffet style everything you need, tea was terrible though so if you are English take some tea bags!
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

shirin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jane

Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing

We were disappointed with our stay overall and didn't feel this was a four-star hotel. We received emails in advance welcoming us and we completed the necessary information ahead of arrival and check-in. We also received an email inviting us to book their restaurant for dinner, which we did and were really looking forward to it. On arrival we were informed that the restaurant would be closed all weekend, even though we received an email from the hotel and booked a table through their link. The room was spacious and the bed was comfortable but there were no slippers and it wasn't very soundproof, so we could hear the street noise. The breakfast on our first morning was very good with a lot of choice but they ran out of a few food choices on our second morning, even yoghurt, which was surprising and again disappointing. Most the staff members were friendly and helpful and were doing their best during difficult moments like the food running out, but some didn't seem very well trained or knowledgeable. The lobby, bar and outdoor courtyard were comfortable areas to relax. The hotel's location was a conveniently short walk to/from the Eurostar station. Despite a few positives we probably wouldn't stay here again and we wouldn't recommend this hotel to our friends.
Stayed 3 nights in Sep 2024

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend. Nice rooms, great staff, good location.
Stayed 4 nights in Sep 2024

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding property. One of the best hotels I have ever stayed in.
Stayed 1 night in Aug 2024

8/10 Good

Jeff

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel, right in the centre of the city. The rooms seemed a little small, but for the price, more than fair. The staff are really fantastic and the bar and restaurant were great too.
Stayed 3 nights in Aug 2024

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel in a great location, super friendly and helpful staff. Very comfortable beds and delicious breakfast. Location perfect for walking around Lille. Overall a great experience
Stayed 2 nights in Aug 2024

8/10 Good

Mehmet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks.
Stayed 3 nights in Aug 2024