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Hotel Excelsior

3.0 star property

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Photo gallery for Hotel Excelsior

Bar (on property)
Front of property
Double Room | Desk, iron/ironing board, free cots/infant beds, free WiFi
Daily buffet breakfast for a fee
Interior entrance

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
Rua Rodrigues Sampaio, 172, Lisbon, 1150-282
  • Place, Avenida da Liberdade
    ‪1 min walk‬
  • Place, Marquis of Pombal Square
    ‪2 min walk‬
  • Place, Eduardo VII Park
    ‪2 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪10 min drive‬

Room options

View all photos for Double Room

Desk, iron/ironing board, free cots/infant beds, free WiFi

Double Room

8.0 out of 10
Very good
(15 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room

Twin Room | Desk, iron/ironing board, free cots/infant beds, free WiFi

Twin Room

7.0 out of 10
Good
(8 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

Triple Room | Desk, iron/ironing board, free cots/infant beds, free WiFi

Triple Room

8.4 out of 10
Very good
(9 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Quadruple Room

Quadruple Room | Desk, iron/ironing board, free cots/infant beds, free WiFi

Quadruple Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

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About this property

Hotel Excelsior

A bar/lounge, a business centre and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Hotel Excelsior offers 80 air-conditioned accommodations with a hairdryer and free toiletries. LCD televisions come with satellite channels. Bathrooms include baths or showers.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Hotel Excelsior. During your stay, you're just a quick walk from Avenida da Liberdade. Features include free WiFi in public areas, plus a bar and a business centre.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Marquis of Pombal Square and 4 minutes on foot from Eduardo VII Park
WiFi is free in public spaces. You'll find a business centre on site. You can enjoy a drink at the bar/lounge. Hotel Excelsior also features tour/ticket assistance, concierge services, and laundry facilities.

This 3-star Lisbon hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 5 for adults and EUR 5 for children
  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: anytime

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination

Negative COVID-19 test result requirement applies to all guests aged 13 and over, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 13 and over; guests must have received complete vaccination at least 5 days prior to check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 5 for adults and from EUR 5 for children
  • Cleaning/housekeeping/linen are available for an additional fee
  • In-room safe fee: EUR 1.50 per night
  • Rollaway bed fee: EUR 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
Property Registration Number 3125

Property is also known as

Excelsior Hotel Lisbon

Excelsior Lisbon

Hotel Excelsior Lisbon

Hotel Excelsior Hotel

Hotel Excelsior Lisbon

Hotel Excelsior Hotel Lisbon

Hotel Excelsior Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 165 out of 714 reviews
Rating 8 - Good. 234 out of 714 reviews
Rating 6 - Okay. 183 out of 714 reviews
Rating 4 - Poor. 82 out of 714 reviews
Rating 2 - Terrible. 50 out of 714 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Cool place, very artsy vibe. Didn't do breakfast but it looked good. Great location.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Cachibala

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and people , enjoyed meeting everyone and
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Veronika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Rosser

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buffet breakfast was good cleanliness good location was perfect
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, friendly staff, breakfast included, cool room with working AC, and near city attractions and transportation.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

fatemeh saber moghaddam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, quick place and very close to everyone.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Swaveer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place according to price
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price is was a good hotel and the complimentary breakfast was reasonable. Location was good near Marquis Pombal statue.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Alla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the excellent location- right near the Hop-on-hop-off buses where all their routes start. Also the staff on the reception and in the breakfast room were amazing and very friendly. Breakfast was great with everything from omelettes to yogurts. We highly recommend this hotel- great value for your money.
Stayed 7 nights in Sep 2025
Verified

8/10 Good

Ron

Liked: Cleanliness
The staff was amazing!!!! My only complaint was that our television never worked during our stay.
Stayed 5 nights in Oct 2025
Verified

8/10 Good

XIOMARA

Great breakfast and location
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Uroosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at if your looking to explore the city
Stayed 5 nights in Sep 2024
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel will stay there again
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
The staff was extremely courteous, friendly, and helpful. I had to borrow some stationary types itemsan they helped make a nubs reservation with a private company. The public transportation companies were all on strike that day
Stayed 1 night in Dec 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel stay

Friendly reception clean room and daily made cleanliness was good close to metro easy to get around and some good inexpensive restaurants in area
Stayed 4 nights in Feb 2025
Verified

8/10 Good

Erin

Liked: Cleanliness, staff & service
Good location
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Bruna Marisa Marinho Morais da

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the staff is very friendly and helpful.
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Fatima

Liked: Cleanliness

Lisbon in April

Hotel was decent enough and location was very good. Rooms were clean, beds were comfortable.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Very clean room. The bathroom in our room was almost too small to be comfortably used. The small sink combined with the shelf above made it nearly impossible to spit out toothpaste when brushing and toilet is too close to the wall ( and I'm not a large person). Otherwise, everything was very nice.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

anthony

Liked: Cleanliness
Nice and clean.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

steve

Liked: Cleanliness, staff & service, amenities
Every thing was good. Sometimes the food in breakfast was cold but there was good variety. More fruit, less breads, my only wish.
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Robert José

Disliked: Amenities, property conditions & facilities
Great location
Stayed 5 nights in Aug 2023
Verified

8/10 Good

Aidan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good cheap hotel in good central location
Stayed 2 nights in Apr 2024
Verified

6/10 Okay

Lisa

Disliked: Property conditions & facilities

OK

The hotel is ok. Room was very small especially the bathroom. But ok for a couple of nights. Breakfast quite good although 2 out of 3 days the eggs and bacon were cold. Quite good location especially for the metro
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Flavio

Liked: Cleanliness, staff & service, amenities
It’s ok for the price ! Good reception people
Stayed 6 nights in Jul 2025