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Hotel Metropole

Property class: 3

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Photo gallery for Hotel Metropole

Double or Twin Room (Rossio and Castle View) | View from room
Free buffet breakfast
Bar (on property)
Minibar, in-room safe, blackout curtains, iron/ironing board
Free buffet breakfast

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room
  • Room service

Explore the area

View in a map
Praca D. Pedro IV, 30, Lisbon, 1100-200
  • Place, Rossio Square
    ‪1 min walk‬
  • Place, Santa Justa Elevator
    ‪2 min walk‬
  • Place, Avenida da Liberdade
    ‪5 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪9 min drive‬

Room options

View all photos for Standard Double or Twin Room

Minibar, in-room safe, blackout curtains, iron/ironing board

Standard Double or Twin Room

7.4 out of 10
Good
(3 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Double or Twin Room (Rossio and Castle View + Extra Bed)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double or Twin Room (Rossio and Castle View + Extra Bed)

7.4 out of 10
Good
(3 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

Double or Twin Room with Rossio Square view

  • Sleeps 2

View all photos for Double or Twin Room (Rossio and Castle View)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double or Twin Room (Rossio and Castle View)

9.2 out of 10
Wonderful
(18 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Standard Double or Twin Room

  • Sleeps 2

Double or Twin Room with Extra Bed - Rossio and Castle View +

  • Sleeps 3

View all photos for Standard Double Room

Minibar, in-room safe, blackout curtains, iron/ironing board

Standard Double Room

8.0 out of 10
Very good
(26 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About this property

Hotel Metropole

This smoke-free hotel features a bar/lounge, dry cleaning and laundry facilities. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, limo/town car service and a library are on-site.
Hotel Metropole offers 36 air-conditioned accommodations with minibars and a safe. Televisions come with cable channels.

Bathrooms include baths or showers, bidets and hairdryers. This Lisbon hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The sightseeing around Hotel Metropole gets high marks from our customers. During your stay, you're just a quick walk from Rossio Square. Free breakfast, free WiFi in public areas and a bar are available.
  • Free buffet breakfast offered
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • Guests have great things to say about the local sightseeing and the helpful staff
  • Steps from Rossio Square and Santa Justa Elevator
You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces.

A library, multilingual staff, and tour/ticket assistance are also featured at Hotel Metropole.

This 3-star Lisbon hotel is smoke free.

Guests are served a free buffet breakfast.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Free buffet breakfast
  • A bar/lounge

Things to do

  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 40.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 1153

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Metropole Lisbon
Metropole Lisbon
Hotel Metropole Hotel
Hotel Metropole Lisbon
Hotel Metropole Hotel Lisbon

Hotel Metropole Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 247 out of 1000 reviews
Rating 8 - Good. 425 out of 1000 reviews
Rating 6 - Okay. 224 out of 1000 reviews
Rating 4 - Poor. 74 out of 1000 reviews
Rating 2 - Terrible. 30 out of 1000 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Khurram

Travelled with family
Liked: Amenities, property conditions & facilities
location
Stayed 3 nights in Jan 2026

6/10 Okay

Gary

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Had a three night stay at this hotel from December 30/2025-January 2/2026. To properly review this hotel it needs to be divided up into location, breakfast/room (amenities) & staff. Let’s start with the location. It’s perfection if you like to be in the middle of it all. It’s off one of the main streets in the city centre. Tons of restaurants, bars, attractions, etc. Transit is there & it’s a 15 minute walk to the water & more attractions. Beautiful location if you’d like to maximize your time in Lisboa. As for the room, it’s not great at all. ZERO amenities, no mini fridge, coffee maker or other typical amenities. This is a VERY old building & it shows everywhere. Elevator is super slow, poor room security (no peep hole or adequate locks) is lacking, bathroom is old & needs remodeling, very old cabinets & lighting. The bathroom plumbing is so old, the hot water slowly fades as you use it! On the 5th floor there is an old balcony that I was very hesitant to use based on how unsafe it looked. The daily breakfast (extra 25.00€/day) was good but not great. Hot coffee with eggs & a protein. Some pastries were also available. The staff was very nice & worked hard to accommodate this guest. We did reward them by way of tips for that assistance. Every hotel has it pluses/minuses. This hotel has a couple of pluses & many minuses in my opinion. If I ever find myself in Lisboa again, I won’t be staying at the Metrople Hotel!
Stayed 3 nights in Dec 2025

10/10 Excellent

KJ

Liked: Cleanliness, amenities, property conditions & facilities
Very grateful to the staff. I had a long flight and was able to check in a bit earlier. The staff is courteous. I felt at ease especially being a solo traveler.
Stayed 3 nights in Nov 2025

8/10 Good

Everedith, Trujillo Alto

Stayed 2 nights in Oct 2025

10/10 Excellent

Naveed, Jamaica

Stayed 3 nights in Oct 2025

10/10 Excellent

ARTHUR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good area
Stayed 4 nights in Oct 2025

4/10 Poor

graham

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
All round rubbish fir the money Never would recommend it
Stayed 1 night in Oct 2025

8/10 Good

Alan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a breeze. Reception located on level 1 ("street level" is level 0.) To get to street level elevator you have to negotiate several steps, so there is no handicapped access. Elevator is small. Room keys are physical keys and tou get only one. Staff are very very nice and helpful. I give staff 5 stars. The room is relatively large with ample room for at least 4 suitcases if needed. There is a large closet, large TV, a small refrigerator, more than ample drawers to store clothes, 2 nitestands, a King sized bed, 3 chairs a small bech for a suitcase and a safe. The staff will give you a lock to the safe if you ask for one. Bathroom is small with a shower stall and a sink, and toilet. The water pressure is variable, and when taking a shower the water can sometimes get hot or cold, but seems like the longer you are in the shower, the less of a problem it is. The included buffet breakfast was good. The hotel is near a grocery store, lots of shops and restaurants and walking distance from many attractions. We did use ubers and taxis at times. Tuk-Tuks are too expensive, in my opinion to use as taxis. So in summary the biggest ding would be the varying water pressure while taking a shower so I give this place an overall rating of 4 out of 5 stars. In any event the staff are super. I would come back to this hotel if returned to Lisbon.
Stayed 4 nights in Oct 2025

10/10 Excellent

Richard, Whitby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, service staff were excellent, dining choices everywhere, breakfast had variety, overall a great experience.
Stayed 4 nights in Sep 2025

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel . Superb location . Stunning balcony view Helpful staff Exceptional value
Stayed 4 nights in Sep 2025

10/10 Excellent

giuseppe, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
best place to be,lots of action,facing a big square, bus stop in front of door.as an elderly loved being in that area,the only hitch the hotel has carpets on the floor but the staff very helpful.
Stayed 4 nights in Sep 2025

10/10 Excellent

Kok-Tow

Liked: Amenities
Very convenient to the meetup point for trips out of Lisbon and within walking distance of many attractions in Lisbon.
Stayed 5 nights in Aug 2025

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Melvin

Stayed 6 nights in Jul 2025

8/10 Good

Tracey

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Hotel is lovely nothing is too much trouble for staff breakfast was continental and plenty to choose from Only dropped a star due to bathroom tiles needing some attention but would not stop me staying here again
Stayed 3 nights in Jul 2025

10/10 Excellent

Donna

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Amazing location but needs some TLC in places

The hotel is in a wonderful location and the breakfast was very good. We liked being able to open the windows to step out to balcony and look out over the square. The night view is stunning! The carpet in the room made us feel like you had to leave your shoes on at all times (stain3d or dirty) and the beds were very hard and uncomfortable. For one night, it worked out ok for us, but would not stay for extended period.
Stayed 1 night in Jul 2025

6/10 Okay

Anthony

Room was small, air conditioning very poor and no parking. Stay at Avienda Palace next door instead
Stayed 1 night in Jul 2025

4/10 Poor

Piali

Stayed 2 nights in Jul 2025

10/10 Excellent

Joselin

Stayed 3 nights in Jun 2025

8/10 Good

sharla, TURCIFAL

Travelled with partner
We had a wonderful view from our front facing window. Check in staff were helpful and friendly. Bathroom was huge with GREAT water pressure, but no where to sit our toiletries. My one big complaint were the ants in the room. I woke up in the morning and found at least 20 in my bed, more on my shoes next to my bed, more on the table next to my bed. I let the desk know when checked out, they said they would make a note. One thing to know if you have accessibility issues. The elevator is after one flight of stairs.
View from our room on the 5th floor.
Stayed 1 night in Jun 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, staff is wonderful. Friendly and helpful staff, great location. Clean and large room. Good breakfast. Had a beautiful view. 10 out of 10. Would stay here again.
Stayed 4 nights in May 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Beautiful room. Amazing host/ concierge. Perfect breakfast. We highly recommend staying here!!
Stayed 1 night in May 2025

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing from reception to the breakfast staff
Stayed 7 nights in May 2025

8/10 Good

Michael, Sherwood Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A real gem of a hotel in a great location with amazing staff.
Stayed 3 nights in May 2025