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The Ivens, Autograph Collection

5.0 star property

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Serves lunch and dinner
Flat-screen TV
Lobby
Suite, 1 King Bed, Non Smoking | 1 bedroom, in-room safe, blackout curtains, soundproofing
Signature Suite, 1 King Bed, Non Smoking, Balcony | Living area | Flat-screen TV

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Parking included
  • Gym
  • Breakfast available
  • Room service

Explore the area

Map
Rua Capelo 5, Lisbon, 1200-224
  • Rossio Square
    ‪5 min walk‬
  • Santa Justa Elevator
    ‪5 min walk‬
  • Avenida da Liberdade
    ‪10 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, Balcony

Room, 1 King Bed, Non Smoking, Balcony | 1 bedroom, in-room safe, blackout curtains, soundproofing

Room, 1 King Bed, Non Smoking, Balcony

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking

1 bedroom, in-room safe, blackout curtains, soundproofing

Room, 2 Single Beds, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | 1 bedroom, in-room safe, blackout curtains, soundproofing

Suite, 1 King Bed, Non Smoking

  • 53 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking

Premium Room, 1 King Bed, Non Smoking | 1 bedroom, in-room safe, blackout curtains, soundproofing

Premium Room, 1 King Bed, Non Smoking

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | 1 bedroom, in-room safe, blackout curtains, soundproofing

Room, 1 King Bed, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | 1 bedroom, in-room safe, blackout curtains, soundproofing

Superior Room, 1 King Bed, Non Smoking

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed, Non Smoking, Balcony

Signature Suite, 1 King Bed, Non Smoking, Balcony | 1 bedroom, in-room safe, blackout curtains, soundproofing

Signature Suite, 1 King Bed, Non Smoking, Balcony

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

The Ivens, Autograph Collection

Luxury hotel with 2 restaurants and free valet parking
Along with 2 restaurants, this smoke-free hotel has a fitness centre and a bar/lounge. Valet parking is free. Other amenities include self parking, 24-hour room service and free use of bicycles. Housekeeping is available on request.
The Ivens, Autograph Collection offers 87 air-conditioned accommodations with laptop-compatible safes and complimentary slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers and hairdryers. This Lisbon hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre and complimentary bicycles.
Our customers tell us that they can't get enough of the helpful staff at The Ivens, Autograph Collection. During your stay, you're just a quick walk from Rossio Square. Enjoy features like free valet parking, plus 2 restaurants and a gym.
  • Free WiFi
  • Free valet parking
  • Enjoy Italian cuisine while dining at Barra
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and complimentary bicycles
  • Just a 5-minute walk from Santa Justa Elevator and 6 minutes on foot from Rossio Square
The Ivens, Autograph Collection offers its guests a fitness centre and complimentary bicycles. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge.

Multilingual staff, tour/ticket assistance, and a garden are also featured at the luxury The Ivens, Autograph Collection. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Lisbon hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
Barra – This bar specialises in Italian cuisine and serves lunch, dinner and light fare. Reservations are required.
Rocco – This restaurant serves breakfast, lunch and dinner. Reservations are required. Open daily.
24-hour room service is available.

Awards and affiliations

The Ivens, Autograph Collection is listed in the 2022 Condé Nast Traveller Hot List.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free valet parking on site
  • Covered parking on site (EUR 25 per day)
  • Covered extended parking on site (EUR 25 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: EUR 30 for adults and EUR 15 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Barra
  • Rocco

Things to do

  • Free bicycle rentals
  • Gym

Family friendly

  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Transfer shower
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service

More

  • 4G smartphone data speed
  • Air conditioning
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop-compatible safe
  • LED lighting
  • Limited smartphone data usage
  • Mobile key entry
  • Phone
  • Recycling
  • Smartphone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 30 for adults and from EUR 15 for children
  • Covered self-parking fee: EUR 25 per day
  • Covered extended parking fee: EUR 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

Property is also known as

The Ivens
THE Ivens Hotel
The Ivens, Autograph Collection Hotel
The Ivens, Autograph Collection Lisbon
The Ivens, Autograph Collection Hotel Lisbon

The Ivens, Autograph Collection Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 59 out of 69 reviews
Rating 8 - Good. 5 out of 69 reviews
Rating 6 - Okay. 1 out of 69 reviews
Rating 4 - Poor. 3 out of 69 reviews
Rating 2 - Terrible. 1 out of 69 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mohamad, Aldie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, very nice staff ! Beautiful restaurant and great location. My new spot every time I visit Lisbon.
Stayed 2 nights in Mar 2025

10/10 Excellent

Abhishek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Tracy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Exquisite hotel in a beautiful part of Lisbon. Easy access by car and very walkable to many sites. Staff was friendly and attentive. Room was luxurious and comfortable. Restaurant and bar get crowded at night so make a reservation if you want to eat dinner. Always was able to get a seat for a quick coffee or a drink though. Highly recommend.
Stayed 4 nights in Feb 2025

10/10 Excellent

Ronan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

10/10 Excellent

Richard

Stayed 1 night in Dec 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was remarkable. And our friend, the chimp, was so welcoming.
Stayed 4 nights in Dec 2024

10/10 Excellent

Michael, Gatlinburg

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Common areas were top notch designs. Rocco bar/restaurant was incredible. I have been a loyal fan of the Autograph Collection and The Iven deserves this branding - Highly recommend.
Stayed 3 nights in Dec 2024

6/10 Okay

Gina, Boulder

Travelled with partner
Liked: Cleanliness, amenities
I am torn on this review. The Chiado area of Lisbon that the Iven's is in is extraordinary, but the hotel itself falls short in many categories. The staff is either hot or cold. The rooms were VERY small, even for European standards. The bathrooms were unacceptable for the $800 per night price tag. Housekeeping was wonderful, the free mini bar amenities were gracious, and the breakfast was delightful.
Stayed 4 nights in Oct 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
The Iven's boutique hotel in Lisbon is amazing! I would give it 10 stars if I could. I stayed there for 6 nights during a trip to Portugal. The staff was so friendly and accommodating. The ambiance was amazing & the rooms are super comfortable. Rocco bar is super cool and delicious food and drinks. It was the perfect location to walk to lots of restaurants, pink street, the water, etc.
Stayed 1 night in Aug 2024

10/10 Excellent

Megan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Iven's boutique hotel in Lisbon is amazing! I would give it 10 stars if I could. I stayed there for 6 nights during a trip to Portugal. The staff was so friendly and accommodating. The ambiance was amazing & the rooms are super comfortable. Rocco bar is super cool and delicious food and drinks. It was the perfect location to walk to lots of restaurants, pink street, the water, etc.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location is excellent. The rooms are modern and clean. Overall staff service isn’t as expected on a five star hotel.
Stayed 4 nights in May 2024

10/10 Excellent

Marian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 4 nights in May 2024

10/10 Excellent

Jeong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful venue to stay to trip to Lisbon.
Stayed 6 nights in May 2024

10/10 Excellent

Candra, Hermitage

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot say enough positive things about this hotel. It exceeded my expectations greatly. I spend much time researching hotels and areas and decided on The Ivens. My husband and I enjoyed the friendly staff, the gorgeous decor, the romantic ambiance of the bar and restaurants. There were plenty of options on cocktails, liquors, wines and the food was impeccable. The area was quiet, safe and walkable to many restaurants. The concierge was extremely helpful and gave us daily recommendations. The room was spacious, storage for luggage was wonderful and they left daily tips and treats in our room. If you are considering this hotel, look no further. When we return to Portugal again, it will certainly have our business. Thank you Ivens for a superb stay to celebrate our 5 year wedding anniversary.
Stayed 6 nights in Mar 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel, in great location!

The staff was incredible, we stayed here for NYE and couldn't have had a better time. Rocco the restaurant attached is also fantastic. Location is also amazing!
Stayed 3 nights in Dec 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel in all respects with an outstanding restaurant.
Stayed 4 nights in Oct 2023

10/10 Excellent

Jeffrey, Larchmont

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and nice rooms
Stayed 4 nights in Oct 2023

10/10 Excellent

Candace

Stayed 3 nights in Oct 2023

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and nice location
Stayed 5 nights in Sep 2023

2/10 Terrible

Sohail

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 4 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional hotel

The level of service started with emails a week before our arrival to finalize our transportation, sightseeing, and comfort requirements.
Stayed 4 nights in Jul 2023

10/10 Excellent

Linda

Stayed 3 nights in Jul 2023

10/10 Excellent

David, Boston

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was outstanding on every level from our room and the restaurant to the location. Bravo!!
Stayed 3 nights in Jul 2023

10/10 Excellent

Hailey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Beautiful hotel with great service. We will definitely stay here again when in Lisbon. The hotel is also in a very walkable area. we never had to take an uber anywhere.
Stayed 2 nights in Jun 2023