Room unclean, lift didnât work, no help from staff, worst hotel experience of my life. Proudly the cheapest? Absolute show, would never book again. Just pay the extra tenner and stay at easy hotel.
Arrived to find rooms only available on the 6 th floor, lifts not working and the stairs are narrow and steep.
Mattress on the bed was a cheap sprung mattress, soon as I laid down on it you could feel the bed base underneath.
Noise was also an issue
Elevator not in use, Fire alarm activated at 4am they know the exact reason but did not do anything right away did not deactivate the alarm right away that caused too much inconvenience since we are from the 6th floor with no lift!!!!đĄ
how do I start so I had to climb about at least I think it was about 100 stairs just to get to my room because the elevator it was up out of order then I got to my room found out the heater wasnt working so I changed rooms yet again because we're in the winter then the TV remote on the second one was not there so change rooms again that wasn't on had a little scout around a little around the hallways of stuff those holes in the walls floorboards paint peeing off the Floor and walls disgusting its stunk was not a nice place at all
Iâm a 60 years old women (solo traveler) I was put in the 5th and the lift was broken I had to climb 10 flights of stairs đ±
The location was great and I canât fault the staff very friendly, the hotel room are clean but it said the rooms had black out drapes but they havenât
I would stop here again this hotel is ok for homeless people or immigrants to stop in Iâd like to get my money back . I was ask if I had email about the lift not in working I said no and that I emailed say Iâd like to be with my friends and family so was all together and we wasnât . My husband , friend and my have problems with our lungs and my friend as a problem with her knee so we had a game going up the stairs up to the room so happy that we was on the 3rd floor I ask for a low one but didnât give us one .
Clean room, staff courteous and helpful. Plenty of supplies, ie towels toilet rolls etc. Slightly difficult to navigate very steep stairs at the front of the building (lift was broke and had to climb to 6th floor) but staff told us to use back stairs which were much easier
Lift out of order (since January), staff spoke to you as if they didnt care, marks on walls in bedroom, plug switch on radiator looked like it was coming out at some point, did an amateurish job of putting it back in. Next to no tv signal.
No lift working and we had to climb 6 flights of stairs unable to sleep due to noise from other rooms and then smoking weed and the smell coming into our bathroom