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Holiday Inn Express Albert Dock by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Albert Dock by IHG

Restaurant
Exterior
Exterior
Desk, blackout curtains, free cots/infant beds, free WiFi
Desk, blackout curtains, free cots/infant beds, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
Britannia Pavilion Albert Dock, Britannia Pavilion, Liverpool, England, L3 4AD
  • The Beatles Story Museum
    ‪1 min walk‬
  • Royal Albert Dock
    ‪3 min walk‬
  • M&S Bank Arena
    ‪4 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds (with Free Hot Breakfast)

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Room, 2 Single Beds (with Free Hot Breakfast)

  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed (Albert Dock View, Free Hot Breakfast)

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Room, 1 Double Bed (Albert Dock View, Free Hot Breakfast)

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds (Albert Dock View, Free Hot Breakfast)

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Room, 2 Single Beds (Albert Dock View, Free Hot Breakfast)

  • 19 sq m
  • Water view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room (with Free Hot Breakfast)

Standard Room (with Free Hot Breakfast) | Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Room (with Free Hot Breakfast)

  • 19 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Room, 1 Double Bed (with Free Hot Breakfast)

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Interior entrance

Staybridge Suites Liverpool by IHG

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
4.8 out of 5, Exceptional, (1004)
The price is CHF 131
for 1 room
includes taxes & fees
19 May - 20 May
Staybridge Suites Liverpool by IHG

About this property

Holiday Inn Express Albert Dock by IHG

Hotel with free breakfast, steps from The Beatles Story Museum
A bar/lounge, coffee/tea in a common area and a business centre are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include conference space, dry cleaning and a 24-hour front desk.
Holiday Inn Express Albert Dock by IHG offers 130 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with satellite channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they enjoy the free breakfast at Holiday Inn Express Albert Dock by IHG. During your stay, you're just a quick walk from Royal Albert Dock. You'll find features such as free WiFi in public areas, plus a bar and a business centre.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Steps from The Beatles Story Museum and Royal Albert Dock
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 108 square feet (10 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express Albert Dock by IHG.

This 3-star Liverpool hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:00 AM.
Great Room – On-site bar.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Great Room

Things to do

  • TV in common areas

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 108 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (78 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (53 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Albert Dock Holiday Inn Express
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Holiday Inn Express Albert Dock by IHG Liverpool
Holiday Inn Express Albert Dock by IHG Hotel Liverpool

Holiday Inn Express Albert Dock by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 637 out of 1005 reviews
Rating 8 - Good. 276 out of 1005 reviews
Rating 6 - Okay. 56 out of 1005 reviews
Rating 4 - Poor. 22 out of 1005 reviews
Rating 2 - Terrible. 14 out of 1005 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
At checkin we were given the wrong room. Reception seemed a bit chaotic tbh. Staff rectified our room and gave us a free drink. So all ok in the end but not a smooth check in.
Stayed 1 night in Feb 2025

10/10 Excellent

Elaine

Nice clean basic hotel with excellent staff
Stayed 1 night in Jan 2025

6/10 Okay

Matthew

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
It would have been a good hotel. But one of their staff members Natasha was rude to me. I was trying to retrieve my luggage out of storage and she was not very receptive. Not very helpful or friendly. It was pretty bad. But aside from that it was a great hotel in the right location.
Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service from start to finish.

Due to last minute changes to travel plans we arrived at 8am exhausted from a bus boat and train trip after a cancelled flight. John at the desk said he would check with house keeping as soon as they came in to see how early we could get in. He offered coffee while we waited. 15 minutes later we had our keys with early check in fee waived. Hotel is in a great location at the docks with great vies. Rooms are spacious and clean. Breakfast was very good with lots of choice and great quality. Would definately stay again.
Stayed 1 night in Jan 2025

4/10 Poor

Fernando

Liked: Staff & service
Disliked: Property conditions & facilities
Heater with anoying sound all night long, as someone was pounding on pipes. Very basic hotel but charging as a 5 stars hotel.
Stayed 1 night in Jan 2025

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Room was great , staff were too . felt the lounge bar area could have more comfortable seating
Stayed 1 night in Jan 2025

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely building , very convenient for all the amenities in the Albert dock
Stayed 1 night in Jan 2025

2/10 Terrible

Nelson

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
None. Not a good hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

jerrold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Perfect Location

Great location, amazing view. So many choices for nearby restaurants, pubs etc. Within walking distance of Mathews St, the Cavern Club. Will stay here next visit to Liverpool.
Stayed 2 nights in Jan 2025

10/10 Excellent

sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel close to lots of eateries and short walk to the main shopping area
Stayed 1 night in Jan 2025

4/10 Poor

Thabiso

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The building itself is not the best, noisy floor boards and poor lighting in the room, also the bed was not very comfortable and breakfast was average. The staff was great, very helpful and polite . The surrounding area is stunning,
Stayed 1 night in Jan 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, location and staff services!
Stayed 1 night in Jan 2025

10/10 Excellent

melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very helpful and they were kind to the kids giving them paper and pens
Stayed 2 nights in Jan 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Guy

Stayed 1 night in Dec 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Suraj

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great location

Great location, would stay again
Stayed 1 night in Dec 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Philip

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Paul

Stayed 1 night in Dec 2024

10/10 Excellent

Adrian

Liked: Staff & service, amenities, property conditions & facilities
Nice and friendly staff clean rooms and quiet location
Stayed 1 night in Dec 2024

10/10 Excellent

Craig

Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Stayed 1 night in Nov 2024

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024