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Hotel Indigo Liverpool City Centre by IHG

4.0 star property

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Photo gallery for Hotel Indigo Liverpool City Centre by IHG

Breakfast, lunch and dinner served
Exterior
Reception
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Gym
  • Air conditioning

Explore the area

View in a map
10 Chapel Street, Liverpool, England, L3 9AG
  • Place, Liverpool Pier Head Ferry Terminal
    ‪4 min walk‬
  • Place, Cavern Club
    ‪5 min walk‬
  • Place, Liverpool ONE
    ‪5 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(93 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(8 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(31 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed (Stocked Minibar)

Standard Room, 1 Double Bed (Stocked Minibar) | Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Room, 1 Double Bed (Stocked Minibar)

9.4 out of 10
Exceptional
(15 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Room

9.2 out of 10
Wonderful
(47 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed

Hypo-allergenic bedding, free minibar, in-room safe, desk

Premium Room, 1 Double Bed

8.0 out of 10
Very good
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Single Beds

Hypo-allergenic bedding, free minibar, in-room safe, desk

Premium Room, 2 Single Beds

9.8 out of 10
Exceptional
(10 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Hotel Indigo Liverpool City Centre by IHG

Hotel with bars, 6-minute walk to Liverpool ONE
This smoke-free hotel features a restaurant, 2 bars/lounges and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service and dry cleaning.
Hotel Indigo Liverpool City Centre by IHG offers 151 accommodations with free minibar items and laptop-compatible safes. LCD televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries. This Liverpool hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Hotel Indigo Liverpool City Centre by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Liverpool ONE. Enjoy features like free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Enjoy a meal at the steakhouse or drinks at the cocktail bar
  • Full breakfast served daily for a fee
  • Amenities include free newspapers in reception, multilingual staff and a lift
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the location
  • Within a 10-minute walk of Liverpool ONE and Liverpool Pier Head Ferry Terminal
There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Hotel Indigo Liverpool City Centre by IHG.

This 4-star Liverpool hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:30 AM to 11:30 AM.
Marco Pierre White – This steakhouse serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
The Cotton Lounge – This cocktail bar only serves light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 8 per night); discounts available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:30 AM on weekends; GBP 17.50 per person
  • 2 bars/lounges
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Marco Pierre White
  • The Cotton Lounge

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift (109 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 17.50 per person
  • Nearby parking fee: GBP 8.00 per night(1640 ft away; open 24 hours)
  • Late check-out fee: GBP 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo Liverpool City Centre
Indigo Liverpool City Centre
Indigo Liverpool City By Ihg
Hotel Indigo Liverpool City Centre
Hotel Indigo Liverpool City Centre by IHG Hotel
Hotel Indigo Liverpool City Centre an IHG Hotel
Hotel Indigo Liverpool City Centre by IHG Liverpool
Hotel Indigo Liverpool City Centre by IHG Hotel Liverpool

Hotel Indigo Liverpool City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 655 out of 1002 reviews
Rating 8 - Good. 261 out of 1002 reviews
Rating 6 - Okay. 54 out of 1002 reviews
Rating 4 - Poor. 16 out of 1002 reviews
Rating 2 - Terrible. 16 out of 1002 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Lee

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice hotel. Unfortunately the bed sheets were tucked in the mattress, when I pulled it out the sheet was full of dry blood! More of an oversight but these things should not happen. Staff member did apologise.
Stayed 1 night in Aug 2025

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Easy to find & discounted parking . Walkable to most of the city centre Average chain hotel bedroom , quiet at night Excellent breakfast at the moose cafe a couple of minutes walk away
Stayed 1 night in Aug 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great base.

A great base in Liverpool, superb location. Subsidised parking is also a bonus. The hotel staff are really friendly and efficient. The rooms are very comfortable and it’s also a good place to work from. I’ve stayed at this hotel over the last seven years and it’s a go to location. I’ve seen a change in the quality of the breakfast which used to be superb and are now average. The hotel gym is OK. It’s still recommended.
Stayed 2 nights in Aug 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is perfectly situated in the city, convenient and has walkable places to eat, things to do.
Stayed 2 nights in Aug 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Rob, Derby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel provided everything i expected and needed to a good standard
Stayed 2 nights in Aug 2025

10/10 Excellent

Raymond

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great bargain in great location with friendly staf

Great room, greaat staff, great location!
Stayed 1 night in Aug 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Brendan

Stayed 1 night in Aug 2025

10/10 Excellent

Steve

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nicely Located Hotel

Very good hotel in a great location with a discounted secure NCP car park nearby. Fabulous staff simple and quick check in and out.
Stayed 1 night in Aug 2025

8/10 Good

paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in an ideal place for shops bars and restaurants.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Very comfortable room, very clean. Lovely staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, having the restaurant at the hotel was a great addition. The rooms were nice and clean - lovely touch having the extra items in the mini fridge. The location was great for walking to the docks and into city centre. All the staff were friendly and helpful. Thank you!
Stayed 2 nights in Jul 2025

8/10 Good

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms nice, bar and social space small
Stayed 1 night in Aug 2025

10/10 Excellent

HO WAH JOHNSON

Stayed 1 night in Aug 2025

6/10 Okay

Kimberley

Breakfast was very slow and not much for the money. We were told information at the reception that wasn’t correct and it delayed us / made us later to a destination than we wanted.
Stayed 1 night in Aug 2025

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stylish, clean, convenient for all central Liverpool. Very comfortable beds. Excellent treatment from staff. Restaurant on property, with Costa and Pret just down the way. 24 hour laundry just 5 minutes away. My home whenver Im in Liverpool!
Stayed 3 nights in Aug 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Love indigo, only downfall was no one to help with luggage.
Stayed 4 nights in Jul 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good selection for breakfast , comfort bed ,good internet , excellent location .
Stayed 3 nights in Aug 2025

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

keith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff couldn't be more helpful, everything great for the price
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities

Weekend stay

Stayed 2 nights in Jul 2025