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Pullman Liverpool

4.0 star property

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Photo gallery for Pullman Liverpool

Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Deluxe Room, 1 King Bed (Premium) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Interior
Lobby lounge
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
Monarchs Quay, Liverpool, England, L3 4FP
  • Place, M&S Bank Arena
    ‪2 min walk‬
  • Place, Royal Albert Dock
    ‪5 min walk‬
  • Place, The Beatles Story Museum
    ‪5 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪30 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(95 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Superior Room, 2 Single Beds

9.6 out of 10
Exceptional
(29 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Premium)

Deluxe Room, 1 King Bed (Premium) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed (Premium)

8.8 out of 10
Excellent
(11 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, River View

Superior Room, 1 King Bed, River View | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(44 reviews)
  • River view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

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About this property

Pullman Liverpool

Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service and concierge services are on-site. Housekeeping is available on request.
Pullman Liverpool offers 216 accommodations with a safe and complimentary bottles of water. 55-inch flat-screen televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Pullman Liverpool's great location gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from M&S Bank Arena. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the central location and the helpful staff
  • Steps from ACC Liverpool and M&S Bank Arena
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There are 3 meeting rooms available. A 24-hour fitness centre, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Pullman Liverpool.

This 4-star Liverpool hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:30 AM to 11 AM.
Pullman Liverpool has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (GBP 18 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11 AM on weekends; GBP 18.95 for adults and GBP 9.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Computer station

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 18.95 for adults and from GBP 9.50 for children
  • Nearby parking fee: GBP 18.00 per day(656 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pullman Liverpool Hotel opening January 2016

Pullman Hotel opening January 2016

Pullman Liverpool opening January 2016

Pullman opening January 2016

Pullman Liverpool Hotel

Pullman Liverpool

Pullman Liverpool Hotel

Pullman Liverpool Liverpool

Pullman Liverpool Hotel Liverpool

Pullman Liverpool Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 776 out of 1030 reviews
Rating 8 - Good. 179 out of 1030 reviews
Rating 6 - Okay. 44 out of 1030 reviews
Rating 4 - Poor. 18 out of 1030 reviews
Rating 2 - Terrible. 13 out of 1030 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

R

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great. Parking was expensive and only one way entry couldn’t go in and out during parked time. Good tourist location
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
A great hotel, ideally located for the Arena and the Albert Dock area, rooms great, staff friendly and helpful. Could not fault our stay!
Stayed 1 night in Feb 2026

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great service, very modern rooms! Good location!
Stayed 2 nights in Feb 2026

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We love this hotel ❤️
Stayed 2 nights in Feb 2026

6/10 Okay

Dawn

Business traveller
Liked: Cleanliness, staff & service, amenities
This hotel on the surface had everything but although the staff were great there were a few fails. Food was bland and staff were extremely pushed, those that were working. Room was well appointed and large but water pressure was very poor. Wifi not great.
Stayed 2 nights in Feb 2026

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel stay was great, bigger than average room and bathroom which for a city hotel is unusual. Staff were very friendly and helpful in particular the concierge was outstanding. The only negative was upon check-in the reception computer crashed just as payment was made so had to make 2nd payment which although was assured only one payment would be taken, in fact two payments were taken. Hotel has agreed to refund the second amount which I am still waiting to receive.
Stayed 2 nights in Feb 2026

10/10 Excellent

Phil

Business traveller
Liked: Cleanliness, staff & service, amenities
Great staff and rooms as usual. Good breakfast and cleanliness
Stayed 2 nights in Feb 2026

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Yes very nice staff and very clean
Stayed 1 night in Feb 2026

6/10 Okay

Geraldine

Travelled with family, Business traveller
Liked: Cleanliness
Basic rooms Cold room on arrival 1 dressing gown for 2 people Nice staff
Stayed 1 night in Jan 2026

10/10 Excellent

Mrs k

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very clean, plenty of choice and friendly staff
Stayed 1 night in Feb 2026

10/10 Excellent

Payman

Stayed 2 nights in Jan 2026

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities
The Pullman was clean, tidy and good location for what we needed. Staff were helpful amd polite.
Stayed 1 night in Jan 2026

10/10 Excellent

Alex

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed for business - great hotel. Clean, spacious rooms and a good breakfast
Stayed 1 night in Jan 2026

8/10 Good

Lauren

Liked: Cleanliness, staff & service, amenities
Lovely hotel - river view room 832 has a great view!
Stayed 1 night in Feb 2026

10/10 Excellent

Jaclyn

Liked: Cleanliness, amenities, property conditions & facilities
Reliably good stay with a great view, lots of space, everything you need.
Stayed 1 night in Jan 2026

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, amenities
everything was fab and we had a lovely stay. we look forward to visiting again
Stayed 1 night in Jan 2026

10/10 Excellent

Craig, Heysham

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel choice for Liverpool. Next door to the M&S and only a short walk to Albert Dock. Clean modern accommodation, very comfy bed and huge shower! All this at a great price.
Stayed 1 night in Jan 2026

10/10 Excellent

JoAnn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
What a wonderful stay we had! We were greeted by the perfect ambassador in a bowler hat who provided us with a map and details to answer our questions about sites! Lauren was exceptionally kind and friendly & the staff at the bar was great! Definitely would recommend & visit again!
Stayed 3 nights in Jan 2026

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, amenities
Super friendly staff and very helpful, the room was a great size and the location is perfect. And the discounted parking is really helpful
Stayed 2 nights in Jan 2026

8/10 Good

WALEED

Liked: Cleanliness, amenities, property conditions & facilities
Very uplifting treatment, thank you.
Stayed 1 night in Jan 2026

10/10 Excellent

Andrew

Stayed 2 nights in Jan 2026

10/10 Excellent

Adrienne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, friendly and helpful staff
Stayed 1 night in Jan 2026

10/10 Excellent

Peter

Stayed 1 night in Jan 2026

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good value. Excellent views. Comfy bed and pillows
Stayed 1 night in Jan 2026

4/10 Poor

John

Stayed 3 nights in Jan 2026