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The Municipal Hotel Liverpool - MGallery

5.0 star property

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Photo gallery for The Municipal Hotel Liverpool - MGallery

Bar (on property)
Bar (on property)
Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, memory-foam beds, in-room safe
Steam room
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Pet-friendly

Explore the area

View in a map
Municipal Building Dale Street, Liverpool, England, L2 2ZR
  • Place, Liverpool ONE
    ‪6 min walk‬
  • Place, Liverpool Pier Head Ferry Terminal
    ‪12 min walk‬
  • Place, Royal Albert Dock
    ‪13 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪18 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed (Accesible)

Classic Room, 1 Double Bed (Accesible) | Egyptian cotton sheets, premium bedding, memory-foam beds, in-room safe

Classic Room, 1 Double Bed (Accesible)

9.0 out of 10
Wonderful
(15 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Egyptian cotton sheets, premium bedding, memory-foam beds, in-room safe

Classic Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(49 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Egyptian cotton sheets, premium bedding, memory-foam beds, in-room safe

Superior Room, 1 Double Bed

8.4 out of 10
Very good
(9 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Egyptian cotton sheets, premium bedding, memory-foam beds, in-room safe

Deluxe Room, 1 Double Bed

9.0 out of 10
Wonderful
(27 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, memory-foam beds, in-room safe

Executive Suite, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, memory-foam beds, in-room safe

Superior Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Double Bed with Sofa bed

Junior Suite, 1 Double Bed with Sofa bed | Egyptian cotton sheets, premium bedding, memory-foam beds, in-room safe

Junior Suite, 1 Double Bed with Sofa bed

  • 55 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, memory-foam beds, in-room safe

Presidential Suite, 1 King Bed

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, memory-foam beds, in-room safe

Suite, 1 King Bed

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, memory-foam beds, in-room safe

Suite, 1 King Bed

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

The Municipal Hotel Liverpool - MGallery

Luxury hotel with 2 restaurants and full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
The Municipal Hotel Liverpool - MGallery offers 179 accommodations with a safe and complimentary bottles of water. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Smart televisions come with satellite channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Liverpool hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, Swedish massages, facials and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of The Municipal Hotel Liverpool - MGallery's great location. During your stay, you're just a quick walk from Liverpool ONE. Features include free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to Swedish massages, manicures and pedicures or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Royal Albert Dock and Liverpool ONE
  • Dogs welcome for a fee
The Municipal Hotel Liverpool - MGallery offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

7 meeting rooms and coworking spaces are available. Event space at this hotel measures 215 square feet (20 square metres) and includes a conference centre. The luxury The Municipal Hotel Liverpool - MGallery also features a fitness centre, concierge services, and dry cleaning/laundry services.

This 5-star Liverpool hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
The Municipal Hotel Liverpool - MGallery has 2 restaurants on site.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 16 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 25 to 25 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 7 meeting rooms
  • Conference centre (215 square foot of space)
  • Coworking space

Outdoors

  • Pool loungers

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Front entrance ramp
  • High-pile carpet in room
  • Lift (89 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Office
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per day
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 50.00 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 25.00 to 25.00 per person
  • Nearby parking fee: GBP 16 per day (328 ft away)
  • Pet fee: GBP 30 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 50.00 per night
  • Pool fee: GBP 50 per day
  • Spa fee: GBP 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, sofa beds and access to the heated pool
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Municipal Hotel Liverpool - Mgallery Hotel
The Municipal Hotel Liverpool - Mgallery LIVERPOOL
The Municipal Hotel Liverpool - Mgallery Hotel LIVERPOOL

The Municipal Hotel Liverpool - MGallery Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 563 out of 791 reviews
Rating 8 - Good. 128 out of 791 reviews
Rating 6 - Okay. 60 out of 791 reviews
Rating 4 - Poor. 24 out of 791 reviews
Rating 2 - Terrible. 16 out of 791 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Felicity

Stayed 2 nights in Jun 2025

2/10 Terrible

Kamal

Disliked: Cleanliness, staff & service, property conditions & facilities
All the information provided regarding prices are incorrect. Misleading and breakdowns which were not highlighted
Stayed 2 nights in Jun 2025

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jun 2025

4/10 Poor

Sharon

Liked: Cleanliness
Disliked: Room comfort

Not worth the price

We paid a lot of money to stay one night in this hotel. The room was small with a small double bed. There was very little room between the end of the bed and the fireplace; which made it difficult to access the bathroom. I’d said on the booking that we were celebrating both my husband’s and my 40th birthday; however there was no perks or any form of hospitality for this. Not even a congratulations from the staff on check in. For the extreme cost we paid to stay for a special celebration; it was not worth it. The location was also further away from the main town than we’d expected. Just not worth the cost.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Mum was gifted a spa day for two for her birthday so I decided to book a stay also. So glad I did ...loved this hotel. Upgrade on the room, fantastic and beautiful bar area and staff were fab. If I had to offer a slight area to improve...the pool was a tad cool for a spa pool. The hotel was a great location to bars and resturants. Thank you for a lovrly stay .
Stayed 1 night in Jun 2025

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just an amazing hotel with amazing staff
Stayed 1 night in Jun 2025

8/10 Good

Margarita

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Lucy

Stayed 2 nights in Jun 2025

6/10 Okay

John

Stayed 1 night in Jun 2025

10/10 Excellent

Sharon

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous !!!

This is an amazing hotel and in a good position for exploring g with parking just behind ….. amazing all round !!!
Stayed 1 night in Jun 2025

10/10 Excellent

Carly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2nd time, and will be back again

This is my second stay and it did not disappoint. Came for a business trip from London. The hotel itself is beautiful and the staff were all so friendly and helpful, especially the breakfast waitresses. They could not do enough for us, with a smile. One lady even told us all of the history of the building. The Bar was very busy due to a function so we avoided it this time, but breakfast was delicious and plenty of choice. Rooms are lovely and clean with everything you need.
Stayed 1 night in Jun 2025

6/10 Okay

Dawn

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely loking building, and bar area. Check in was quite slow. We were in room 009 and 010 on the lower ground floor. When you exit the lift there is signage for 001 -003 and 19-21 but nothing in between, we asked 3 staff and none then knew where it was, it makes no sense to have signage that does not cover all room numbers. Room 009 was a reasonable size but 010 was about a meter and a half narrower and wasnt big enough to swing a cat in, really disappointing that the size of the rooms differed so much for the same price. Our room keys didn't work and we jad to chnage them 3 times as each time the key didnt work. The bed was comfy and the room temperature was good. Sign on room stating if yiu wanted fresh milk for drinks to just ask, this was requested but we were provided with milk in plastic packers. Negatives are not major issues (except the size of room 010) but small changes could make this hotel a great hotel rather than average. We are already booked in for an event in July, so I'm hoping management see these comments and can make a 2nd stay much more enjoyable so we don't regret the booking and go back to our usual hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Ciaran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, staff were excellent, the hotel was immaculate and beautifuly decorated. And a beautiful room with a comfy bed
Stayed 1 night in Jun 2025

10/10 Excellent

Sam

Stayed 1 night in Jun 2025

4/10 Poor

Dean

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a building

Arrived late round 8.00 at night, told that we would get a free upgrade, well the room was very nice but very small. Goodness knows what an original room was like, as much smaller room would be hard to imagine. Lovely bathroom though.
Stayed 1 night in Jun 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good standard hotel in an excellent location
Stayed 1 night in Jun 2025

10/10 Excellent

Marcus

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly and welcoming staff. Rooms were large and had every amenity you could need. Food was excellent. Lobby and restaurant area stunning.
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room and beautiful lobby and bar. Great staff
Stayed 2 nights in May 2025

10/10 Excellent

Ryan

Stayed 4 nights in Jun 2025

10/10 Excellent

Lynn Merricks

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing could not fault anything, spot on 100% plus, stayed there before and we will be back
Stayed 1 night in Jun 2025

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very modern attractive hotel, beautifully renovated. Rooms are comfortable and quiet. Breakfast was enjoyable.
Stayed 1 night in Jun 2025