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Union Bank Apartments

4.0 star property

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Deluxe Apartment | Living area | Flat-screen TV
Grand Apartment, 2 Bedrooms | Interior
City Apartment, 1 Double Bed with Sofa bed | Private kitchen | Full-sized fridge, microwave, oven, stovetop
Deluxe Apartment | Living room | Flat-screen TV
Dining

Reviews

7.2 out of 10
Good

Popular amenities

  • Kitchen
  • Free Wi-Fi

Explore the area

View in a map
5 Fenwick St, Liverpool, England, L2 0NZ
  • Place, Liverpool ONE
    ‪2 min walk‬
  • Place, Cavern Club
    ‪3 min walk‬
  • Place, Royal Albert Dock
    ‪8 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪32 min drive‬

Room options

View all photos for Premium Apartment, 2 Bedrooms

Premium Apartment, 2 Bedrooms | Living area | Flat-screen TV

Premium Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed, 1 Single Bed and 1 Single Sofa Bed

View all photos for City Apartment, 1 Bedroom

City Apartment, 1 Bedroom | Living area | Flat-screen TV

City Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Union Bank Apartments

Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Free WiFi, a flat-screen TV and a hairdryer are among the other amenities available to guests.
Union Bank Apartments offers 15 accommodations with a hairdryer and an iron/ironing board. This individually decorated and furnished accommodation includes desks. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils.

This Liverpool apartment provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms.

During your stay at Union Bank Apartments, you're just a quick walk from Liverpool ONE. This upmarket apartment building has 15 apartments. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a flat-screen TV and a full-sized fridge
  • Free WiFi
  • Just a 3-minute walk from Liverpool ONE and 7 minutes on foot from Liverpool Pier Head Ferry Terminal

Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • No on-site parking available

Kitchen

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Work spaces

  • Laptop workspace

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Iron/ironing board

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 15 units
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
This property doesn't offer after-hours check-in
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: GBP 40 per accommodation, per stay.
  • A damage deposit of GBP 100 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property does not have a front desk. This property doesn't offer after-hours check-in. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information and lockbox information. Guests can access their accommodation through a private entrance.

Property is also known as

Union Bank Apartments Apartment
Union Bank Apartments Liverpool
Union Bank Apartments Apartment Liverpool

Union Bank Apartments Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 2 out of 7 reviews
Rating 8 - Good. 1 out of 7 reviews
Rating 6 - Okay. 3 out of 7 reviews
Rating 4 - Poor. 1 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

7.4/10

Cleanliness

Reviews

8/10 Good

Leighton

Stayed 5 nights in Jan 2022

4/10 Poor

Hannah

Travelled with group
Disliked: Cleanliness

Shocking first night - do not stay here!

Poor communication skills and unprofessional customer service upon check in - security deposit payment accepted third time lucky, before being given the wrong check in details for the wrong room that nobody should have ever been allocated (as understandably there were multiple ongoing maintenance issues - please see attached phot evidence. My friend sat on the edge of the bed before some slats collapsed underneath! This resulted in a poor first night and not a great start to our long weekend break! I did not have time to query and argue my disgust further at the time as my friend and I were already running late for a long awaited concert. Following an initial email complaint with a pathetic response from Opulent Living, I phoned the next morning only to be on hold for 5 minutes due to operators being busy with other customers. I therefore left a rather angry voicemail message, to which I would have expected a more sincere apology in return, but did I - NO! Eventually reallocated another (clutter-free) room, but I’d still class the cleanliness of this apartment complex as substandard. I expect my security deposit to be fully refunded (and more for being severely inconvenienced on our first night)! Plus I don’t like the concept of providing such personal financial details via email - your bank would never ask you to do that so why would you here! Not good value for money - I shan’t be staying here again! I found the initial experience completely diabolical.
Stayed 3 nights in Nov 2021

6/10 Okay

Ellie

Travelled with group
Disliked: Cleanliness, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Lachaunte

Travelled with group
Liked: Cleanliness, room comfort

Home away from home

My stay at the union bank apartments this week end was a quality stay 10/10 quality.with the apartments being within walking distance of everything you save massive on travel money and the apartments become your small home away from home witch is a nice feeling to have it also comes with a jacuzzi bath which is very relaxing after a long day in Liverpool.100% will be staying here again and the only down side was there’s construction outside the building so it can be a bit scary to find it a night but other than that it’s great 😌
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
The apartment was very clean good clean comfortable bed.There we’re 4 people in our apartment so had to use the sofa bed which was very uncomfortable so pleased we were only staying for 2 nights.Wish I had booked a 2 bedroom apartment but I will know for next time.Excellent value will definitely stay at these apartments again.Good communication with instructions on how to enter and depart . Everything you need is provided for you.Will definitely use uk.Hotels.com again and recommend them highly.
Stayed 2 nights in Sep 2021

6/10 Okay

alexa

Liked: Cleanliness, room comfort

Nice apartment, poor customer service

The apartment was nice, the customer service was not. I received nothing in respect of checking in until I had to ring several times (holding for extended periods each time). I was then sent documents to sign, had to provide a photograph of ID and a deposit to pay. This was sent after I had arrived in Liverpool. This should have been dealt with in advance. It was stressful to have to sit on a kerb and fill these documents out before I was sent check in info - so that I could deposit my luggage. There is a building site next to the apartment which is noisy early in the morning. The TV only had 6 channels - all peculiar ones - no bbc, channel 4 etc. I discovered that there was no aerial connected with the TV. Bizarrely the building opposite my window has fluorescent lights on 24 hours a day and the curtains were not thick. That meant the room was light at night time. I was unable to leave my luggage anywhere so had to take everything with my at 10.30 check out which is inconvenient. It is a shame, I have stayed at these apartments several times before the change of management. The has put me off staying again.
Stayed 4 nights in Jul 2021

6/10 Okay

Tom

Travelled with group
Liked: Cleanliness
Disliked: Room comfort

Great location but maintenance required

The apartment is in a great location and from pictures looks lovely. Unfortunately it needs some TLC and various fixes. The sofa bed doesn't work and wasn't supplied with any bedding for it either so had to sleep on pillows on the floor. With a bit of attention it would be lovely but clearly has been put together on a budget and had no attention since. Hanging rail not screwed in properly, tiles broken on floor. Luckily we only used it a base to sleep and were busy in the days.
Stayed 2 nights in Jun 2021