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Imperial Hotel

4.0 star property

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Photo gallery for Imperial Hotel

Exterior
Interior entrance
Lobby sitting area
Lunch and dinner served
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Gym

Explore the area

View in a map
Vaughan Street, The Promenade, Llandudno, Wales, LL30 1AP
  • Place, Promenade
    ‪1 min walk‬
  • Place, Venue Cymru
    ‪6 min walk‬
  • Place, Llandudno North Shore Beach
    ‪9 min walk‬

Room options

View all photos for Single Room

Single Room | In-room safe, desk, iron/ironing board, free WiFi

Single Room

10.0 out of 10
Exceptional
(16 reviews)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Twin Room

Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Twin Room

9.4 out of 10
Exceptional
(28 reviews)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room

Double Room | In-room safe, desk, iron/ironing board, free WiFi

Double Room

9.0 out of 10
Wonderful
(34 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room (Front Facing)

Double Room (Front Facing) | In-room safe, desk, iron/ironing board, free WiFi

Double Room (Front Facing)

9.8 out of 10
Exceptional
(19 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room (Front Facing)

Superior Double Room (Front Facing) | In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room (Front Facing)

9.8 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Imperial Hotel

Guests of this beach hotel will appreciate convenient on-site amenities such as a hot tub and a fitness centre.
Imperial Hotel offers 98 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

This Llandudno hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Imperial Hotel gets high marks from our customers. During your stay, you're just a quick walk from Llandudno ski slope. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free full breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at Chantreys, a fine-dining restaurant that serves British cuisine
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the overall condition of the property
  • 10 minutes by car from Eryri National Park and 7 minutes from Conwy Castle
As a guest of Imperial Hotel, you'll find an indoor pool, a hot tub, a sauna, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Event space at this hotel measures 3034 square feet (282 square metres) and includes conference space. The business-friendly Imperial Hotel also features a terrace, laundry facilities, and dry cleaning/laundry services.

This 4-star Llandudno hotel is smoke free.

Guests are served a free full breakfast daily from 7:30 AM to 10 AM.
Chantreys – This fine-dining restaurant specialises in British cuisine and serves lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:30 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Chantreys

Things to do

  • Bicycle rentals
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 3,034 square feet of conference space
  • Meeting rooms

Outdoors

  • On the bay
  • On the beach
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests arriving after regular check-in hours must ring the hotel buzzer for late check-in assistance from the night porter.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Imperial Hotel Llandudno

Imperial Llandudno

Imperial Hotel Hotel

Imperial Hotel Llandudno

Imperial Hotel Hotel Llandudno

Imperial Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 647 out of 1003 reviews
Rating 8 - Good. 284 out of 1003 reviews
Rating 6 - Okay. 54 out of 1003 reviews
Rating 4 - Poor. 12 out of 1003 reviews
Rating 2 - Terrible. 6 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Feb 2026

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities
A lovely experience, the room was beautifully clean and well appointed, the staff extremely pleasant and welcoming. A little touch of old school luxury, I would highly recommend.
Stayed 1 night in Feb 2026

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very helpful,room was great and clean.
Stayed 3 nights in Feb 2026

8/10 Good

Irene

Liked: Cleanliness, amenities, property conditions & facilities
The staff were all very pleasant and courteous. The dining room staff were all very well trained and extremely helpful. A special Thankyou to waitress’ Reanne and Suzanne who were helpful and caring even though they were very busy.
Stayed 3 nights in Feb 2026

8/10 Good

Dawn

Stayed 1 night in Feb 2026

10/10 Excellent

Amanda

Liked: Cleanliness, property conditions & facilities
Everything was great, apart from the swimming pool was not available this morning as a member of staff did not turn up for work.
Stayed 1 night in Jan 2026

6/10 Okay

Mike

Travelled with partner
Liked: Cleanliness
Staff were really good, friendly, attentive. The room was ok, but very hot with no obvious means to turn the heat down. At 02:30 we had to open the window wide to try and cool the room, leaving us with the hum of machines outside keeping us awake. The radiators were not actually hot except the towel rail, so it seemed the hotel itself was the issue, being perfect at the bottom of the stairs and getting hotter as we walked up. Breakfast was good when available but 3 warming trays failed meaning the chef was having to make things to order and other things were very delayed coming out. Staff did what they could and were apologetic. The hotel feels in need of some renovation, while not being terrible. I think we'll probably look at a guest house next time, or maybe The Empire.
Stayed 1 night in Jan 2026

8/10 Good

Andy

Stayed 1 night in Jan 2026

10/10 Excellent

david

Liked: Staff & service, property conditions & facilities, room comfort
Room spotless,Very nice dinner and excellent breakfast all topped off with amazing staff in reception and the morning and evening teams in the restaurant.Nothing to fault .Very enjoyable one night stay for theatre trip.
Introduced ourselves to a couple of locals having breakfast.
Stayed 1 night in Jan 2026

10/10 Excellent

Andrew, Leeds

Stayed 1 night in Dec 2025

10/10 Excellent

John

Stayed 1 night in Dec 2025

8/10 Good

David

Liked: Cleanliness
Very comfortable room but would have been better with privacy curtains. Hotel itself wasn’t what we’d hoped for, especially after staying at the other 4* property The St George previously. The breakfast offering for a 4* property was quite poor and not well presented. The Christmas decorations were quite underwhelming.
Stayed 2 nights in Nov 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great selection and cooked perfectly
Stayed 1 night in Dec 2025

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was amazing with the fabulous view of the sea, great to hear the crashing waves in a morning! What we like about the "Imperial" is the warm welcome we always get, the friendliness & helpfulness of the staff is the best. What we like is that some members of staff have been there for a long time & nothing is too much trouble for them! Breakfast here is so good!
Stayed 4 nights in Dec 2025

10/10 Excellent

Michael

Stayed 3 nights in Oct 2025

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Beryl

Liked: Cleanliness, staff & service
pleasant staff, clean and comfy room.
Stayed 1 night in Nov 2025

8/10 Good

John

Liked: Cleanliness
Good sized clean room with side sea view
Stayed 2 nights in Nov 2025

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service
Lovely staff! From reception to bar to breakfast staff, all helpful and friendly!
Stayed 1 night in Nov 2025

10/10 Excellent

Lorraine

Stayed 3 nights in Nov 2025

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and beds comfortable, I would have liked a small fridge for water etc and a more contemporary style but I acknowledge this would not be with the keeping of the style of the hotel. I can’t fault the staff quality of food and total experience. Thank you and I feel confident that I could return as a solo guest.
Stayed 2 nights in Nov 2025

10/10 Excellent

Mrs

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fresh juices fruit and produce.Service impeccable.
Stayed 2 nights in Nov 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely friendly staff excellent location hotel has lots of character
Stayed 1 night in Nov 2025

8/10 Good

geoff

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes.
Stayed 1 night in Nov 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at the imperial and will definitely be back the location staff and service was brilliant and Llandudno is a lovely place to visit
Stayed 3 nights in Oct 2025