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The Wild Pheasant Hotel & Spa

4.0 star property

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Photo gallery for The Wild Pheasant Hotel & Spa

Front of property
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Indoor wedding
Garden
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Spa

Explore the area

View in a map
Berwyn Road, Llangollen, Wales, LL20 8AD
  • Place, Pontcysyllte Aquaduct
    ‪6 min walk‬
  • Place, Llangollen Scenic Railway
    ‪8 min walk‬
  • Place, Llangollen Bridge
    ‪9 min walk‬
  • Airport, Liverpool (LPL-John Lennon)

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | 1 bedroom, desk, blackout curtains, iron/ironing board

Standard Double Room, 1 Double Bed

8.2 out of 10
Very good
(34 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds, Non Smoking

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Twin Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(14 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Double Room, 1 King Bed, Non Smoking

Executive Double Room, 1 King Bed, Non Smoking | 1 bedroom, desk, blackout curtains, iron/ironing board

Executive Double Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(9 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed | 1 bedroom, desk, blackout curtains, iron/ironing board

Standard Single Room, 1 Single Bed

  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible

Standard Room, 1 King Bed with Sofa bed, Accessible | 1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed with Sofa bed, Accessible

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

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About this property

The Wild Pheasant Hotel & Spa

Hotel with a full-service spa, near Llangollen Bridge
This smoke-free hotel features a full-service spa, a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna and a coffee shop/cafe are on-site. Housekeeping is available on request.
The Wild Pheasant Hotel & Spa offers 46 accommodations with complimentary bottles of water and a hairdryer. LED televisions are featured in guestrooms.

Bathrooms include baths or showers and complimentary toiletries. This Llangollen hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include an iron/ironing board and portable fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna.
The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at The Wild Pheasant Hotel & Spa. During your stay, you'll be within walking distance of Llangollen Bridge. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Indulge with body treatments, hot stone massages or reflexology at the spa
  • Amenities include meeting rooms, conference space and a lift
  • On-site recreation includes a steam room and a sauna
  • Within a 15-minute walk of Llangollen Bridge and Llangollen Scenic Railway
  • Cats and dogs welcome for a fee
The Wild Pheasant Hotel & Spa offers its guests a full-service spa and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

The business-friendly The Wild Pheasant Hotel & Spa also features a terrace, a garden, and coffee/tea in common area. Free self parking is available.

This 4-star Llangollen hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Yew Tree Restaurant – This restaurant serves lunch, dinner and light fare.
Chefs Bar – This bistro only serves light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 14.95 for adults and GBP 11.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Chefs Bar
  • Yew Tree Restaurant

Things to do

  • Full-service spa
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • LED TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Portable fan
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 30.00 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 14.95 for adults and from GBP 11.95 for children
  • Pet fee: GBP 30.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 25.0 per day
  • Spa fee: GBP 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Wild Pheasant
Wild Pheasant Hotel
Wild Pheasant Hotel Llangollen
Wild Pheasant Llangollen
Wild Pheasant Hotel & Spa Llangollen, Wales - North Wales
Wild Pheasant Hotel And Spa
The Wild Pheasant Hotel Spa
The Wild Pheasant & Llangollen
The Wild Pheasant Hotel & Spa Hotel
The Wild Pheasant Hotel & Spa Llangollen
The Wild Pheasant Hotel & Spa Hotel Llangollen
Wild Pheasant Hotel Spa BW Signature Collection

The Wild Pheasant Hotel & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 337 out of 694 reviews
Rating 8 - Good. 212 out of 694 reviews
Rating 6 - Okay. 86 out of 694 reviews
Rating 4 - Poor. 41 out of 694 reviews
Rating 2 - Terrible. 18 out of 694 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Fiona

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Mary Ellen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for two nights. We ate in both the restaurants which were both very good and the staff was lovely. A little pricey but good menus at both. Convenient to town. You could probably walk.
Stayed 2 nights in Aug 2025

8/10 Good

elaine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff cuffy beds.disaparted had to pay extra for breakfast an spa.but did enjoy spa
Stayed 2 nights in Aug 2025

6/10 Okay

Jennifer

Stayed 1 night in Aug 2025

10/10 Excellent

Chris

Spa was amazing 😁
Stayed 1 night in Aug 2025

4/10 Poor

Terry

Disliked: Room comfort
Small room Tiny bathroom
Stayed 3 nights in Aug 2025

6/10 Okay

Peter

Travelled with partner
The room was adequate but the toilet and washbasin had cracks...hygiene issue?. The breakfast... smallest portion of baked beans I've ever had. Counted them, 18 in total. Drinks expensive. Pint of Guinness and medium white wine with dash of lemonade £14.75. Finally, advertised as a Spa hotel but access to the spa additional charge of £10 per hour!. Didn't bother.
Stayed 2 nights in Aug 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, room comfort

Nice

The receptionist on arrival was quite frosty towards us. We were told we had to pay an extra £10 per person for 1 hour in the spa and £5 thereafter, which although is part of their policy, her attitude towards us, made us reluctant to book a session in the spa. However, the lady who served us at breakfast was very pleasant and accommodating and went above and beyond to make us feel valued and respected. The hotel is a short stroll from the bustling town, where there are a wide range of shops and eating establishments. The bathroom in our room was quite tired and not really thought through. The tiled shower floor was slippy when wet, they may have used wall tiles here rather than floor tiles.
Stayed 2 nights in Aug 2025

2/10 Terrible

Mojtaba

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs complete decoration and the spa facilities not up to standard and need to be paid for separately which is ridiculous
Stayed 3 nights in Aug 2025

8/10 Good

John

Liked: Amenities
Excellent standards of cleanliness. Food and Beverage superb. Let down by very poor bed mattress. Rectified immediately by Deputy GM.
Stayed 1 night in Aug 2025

6/10 Okay

Neil

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Property was elegant from the outside reception area very nice staff welcoming. My room was very difficult to get to many doors to go through with a large suitcase's. Room was generally nice very old inside needed an update. Bed was older had a ridge in the middle linen was very clean. Shower and toilet clean. Sink was older with lots of scratch marks and a chip off the sink and rusty around sink unit. I would not stay at this property again especially at the price I paid. The photographs did not reflect the room I booked.
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort

Very disappointing

We arrived after 11PM, as did two other parties. We rang the bell 7 times and called twice. Finally, 20 minutes later someone showed up to check us in. He was not apologetic at all. He had me pay for breakfast before he told me that the only available times were after we needed to leave, then he said he did not have authority to give me a refund! The room was smaller than we expected, but it least it had two beds like we requested. Breakfast was fine, but pricey. Don't go out of your way to get it -- frankly, I would stay at a place where breakfast is included!
Stayed 1 night in Aug 2025

10/10 Excellent

Emma

Stayed 1 night in Aug 2025

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I stayed here for two nights and she loved it from first site of the grounds and the hotel. It was a short walk into Llangollen where we had access to restaurants and pubs, plus the River Dee and the canal.
Stayed 2 nights in Aug 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely faultless, Staff are great the hotel is very clean. Well recommended A+++
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Great but they need A/C

Amazing location , great customer service . Room dated no fridge and no air con . Horrible on a hot day couldnt stay in the room had to keep going outside to cool down
Stayed 1 night in Jul 2025

10/10 Excellent

julian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Paul

Disliked: Cleanliness, property conditions & facilities, room comfort
Found the bed to be small double low on wooden frame, mattress old
Stayed 5 nights in Jul 2025

4/10 Poor

Peter

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Very Poor Experience

Due to the state of our room - it was filthy, the bins were not emptied and the bed had not been made properly; I complained to reception. The receptionis came to check what it was like, and then a member of the housekeeping staff was sent to check. Everyone agreed that the room was in a terrible state. I was then offered a replacement room, opposite the one I had been allocated. This room was equally as bad, so I decided I would not risk the option of a third room, and checked out. I had booked the room via Hotels.com and approached them about a refund. The hotel did not quibble (showing that what I am writing is correct), I got all of my money back. I am not saying this is a bad hotel; the staff were very friendly, and it is in a lovely position. I do feel they should sack the cleaning staff, to save the reputation of the hotel.
Stayed 1 night in Jul 2025

8/10 Good

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, walkable to town
Stayed 2 nights in Jul 2025

10/10 Excellent

Channeil

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely last minute stay at the wild pheasant hotel. No complaints other than that the rooms are incredibly warm. We brought our own fan as previous reviews stated the same. Room was clean and the bed was comfy.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Sonia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025