Aerotel London Heathrow Airport Terminal 2-3

3.0 star property

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Photo gallery for Aerotel London Heathrow Airport Terminal 2-3

Interior
Exterior
Daily continental breakfast (GBP 7 per person)
Front of property
1 bedroom, desk, soundproofing, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Free WiFi

Explore the area

Map
Arrivals Hall, East Wing Building, Heathrow Airport, Hounslow, England, TW6 1AA
  • Airport Bowl
    ‪4 min drive‬
  • Twickenham Stadium
    ‪15 min drive‬
  • Thorpe Park
    ‪16 min drive‬
  • London (LHR-Heathrow)
    ‪6 min walk‬

Room options

Double or Twin Room (Plus)

8.2 out of 10
Very good
(150 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Single Room (Solo Plus)

8.8 out of 10
Excellent
(123 reviews)
  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

Family Room (Plus)

9.0 out of 10
Wonderful
(78 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Aerotel London Heathrow Airport Terminal 2-3

Hotel connected to the airport in Hounslow with a 24-hour front desk
This smoke-free hotel features a 24-hour front desk, free Wi-Fi in public areas and multilingual staff assistance.
Aerotel London Heathrow Airport Terminal 2-3 offers 82 air-conditioned accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. 40-inch flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Aerotel London Heathrow Airport Terminal 2-3's great location. During your stay, you'll be connected to the airport and close to Airport Bowl. You'll find features such as free WiFi in public areas and breakfast (surcharge).
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Amenities include multilingual staff and a lift
  • Guests really like the accommodation for the cleanliness, comfy beds and low noise level
  • 14 minutes by car from Windsor Castle and 12 minutes from Thames River
Aerotel London Heathrow Airport Terminal 2-3 offers its guests multilingual staff and a lift. WiFi is free in public spaces.

This 3-star Hounslow hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 6:00 AM to 11:00 AM.

Languages

Arabic, English, Filipino, French, Hindi, Italian, Portuguese, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 6:00 AM to 11:00 AM for a fee: GBP 7 for adults and GBP 7 for children

Things to do

  • Designer stores

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 7 for adults and from GBP 7 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

Property is also known as

Aerotel London Heathrow Terminal 3 Hotel Hounslow
Aerotel London Heathrow Terminal 3 Hotel
Aerotel London Heathrow Terminal 3 Hounslow
Aerotel London Heathrow Termi
Aerotel London Heathrow T2 T3
Aerotel London Heathrow Terminal 3
Aerotel London Heathrow Airport Terminal 2-3 Hotel
Aerotel London Heathrow Airport Terminal 2-3 Hounslow
Aerotel London Heathrow Airport Terminal 2-3 Hotel Hounslow

Aerotel London Heathrow Airport Terminal 2-3 Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1098 out of 2139 reviews
Rating 8 - Good. 572 out of 2139 reviews
Rating 6 - Okay. 265 out of 2139 reviews
Rating 4 - Poor. 120 out of 2139 reviews
Rating 2 - Terrible. 84 out of 2139 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Manuela

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Gareth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice modern rooms. Friendly staff
Stayed 1 night in Apr 2025

8/10 Good

Doris

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I wish there were windows.
Stayed 1 night in Apr 2025

8/10 Good

LORILEE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is right in T3. The rooms are small but fine for an overnight between flights. The beds were super comfortable and as the room did not have windows it was dark and very quiet - perfect for sleeping. Would not hesitate to book here again
Stayed 1 night in Apr 2025

8/10 Good

Nicola

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and clean. Thoughtful touch to have a sachet of ‘sleep tea’ in the room. I liked the lounge on floor 2 where you could help yourself to tea and coffee. Walkable from T2 Heathrow with clear directional signs. I arrived at the hotel for a late check in (11.45pm) the check in staff were helpful check in staff. Only one down side was the bright green light on the ceiling that seemed illuminate the room even after the lights were out.
Stayed 1 night in Apr 2025

10/10 Excellent

Ian

Travelled with family
Liked: Amenities
Can’t bear for closeness to the airport, only downside is rooms a little small Served great purpose for an early morning flight and would re use
Stayed 1 night in Apr 2025

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Chui Yi

Travelled with family
Room is small and no window.
Stayed 1 night in Mar 2025

8/10 Good

Mary, Halifax

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very small, no window, green lights on all night prevented getting to sleep, maid starting banging doors 5 am. No upgrades for gold status. Won’t return.
Stayed 1 night in Apr 2025

8/10 Good

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient it was in the terminal, so great for early flight. Like you can do hourly booking. May have preferred a restaurant, although that was no great hardship.
Stayed 1 night in Apr 2025

2/10 Terrible

Gemma

Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing staff

I was returning to my home after surgery- the receptionist (Sweta) was amazing. Seeing I was in crutches she arranged for us to have an accessible room and booked a wheelchair to take us to the checkin the next morning
Stayed 1 night in Apr 2025

8/10 Good

Kaitlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to spend the night before a flight especially with young kids. Check in was easy and rooms were impressively quiet. Will definitely use again!
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Dionne

Stayed 1 night in Apr 2025

10/10 Excellent

Rebecca

Travelled with family
Disliked: Amenities
Convenient and good value
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Debs

Travelled with family and small children
Liked: Amenities, property conditions & facilities
We had an excellent stay and will booking again for next year cannot say anything bad was just perfect made our trip off to a great start
Stayed 1 night in Mar 2025

2/10 Terrible

Carlos, Ormond Beach

Overall a disaster occurred at Heathrow on 3/21/25. Hotel management did not respond to my calls and messages as my flight was cancelled. When requested a cancellation through Expedia, management was unreasonable and stated that a refund was not appropriate as I did not show up.
Stayed 1 night in Mar 2025

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The library area had a great coffee machine. Room was nice enough. No windows was a bit claustrophobic. Probably needed to be that way due to being inside the airport. Easy check out
Stayed 1 night in Mar 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location is only thing going for it

Excellent location for early T3 flight but that’s it. Staff friendly. Room was windowless box with adequate shower. Free tea and coffee lounge however.
Stayed 1 night in Mar 2025

10/10 Excellent

Jessie

Liked: Staff & service, amenities, property conditions & facilities
Check in was super easy and staff were lovely - my room was so nice and quiet and the bed was like heaven! Everything I needed for a fleeting stay - very very happy thank you!
Stayed 1 night in Mar 2025

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Small Room. Convenient. Clean. New.

It was fine. The room is very very small, but clean and soundproof.
Stayed 1 night in Mar 2025