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Mornington London Kensington, BW Premier Collection

4.0 star property

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Photo gallery for Mornington London Kensington, BW Premier Collection

Terrace/patio
Reception
Exterior
Executive Room, 1 Queen Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
19-21 Penywern Road, Earls Court, London, England, SW5 9TT
  • Place, Cromwell Road
    ‪6 min walk‬
  • Place, Stamford Bridge Stadium
    ‪11 min walk‬
  • Place, Kensington High Street
    ‪14 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪29 min drive‬

Room options

Single Room

  • Sleeps 1

View all photos for Standard Room, 1 Single Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Single Bed, Non Smoking

8.2 out of 10
Very good
(22 reviews)
  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Executive Room, 1 Queen Bed, Non Smoking

Executive Room, 1 Queen Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Executive Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(23 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room) | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking (Small Room)

8.8 out of 10
Excellent
(19 reviews)
  • 11 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Superior Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

9.6 out of 10
Exceptional
(4 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Room, 2 Single Beds, Non Smoking

Executive Room, 2 Single Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Executive Room, 2 Single Beds, Non Smoking

8.2 out of 10
Very good
(10 reviews)
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Suite, 1 Queen Bed, Non Smoking (Larger Room)

In-room safe, desk, laptop workspace, iron/ironing board

Executive Suite, 1 Queen Bed, Non Smoking (Larger Room)

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite

In-room safe, desk, laptop workspace, iron/ironing board

Executive Suite

  • Sleeps 2

View all photos for Executive Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Executive Double Room

  • Sleeps 2

Executive Twin Room

  • Sleeps 2

View all photos for Compact Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Compact Double Room

  • Sleeps 2

View all photos for Deluxe Family Suite

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Family Suite

  • Sleeps 4

Superior Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

  • Sleeps 3

View all photos for Family Room

In-room safe, desk, laptop workspace, iron/ironing board

Family Room

  • Sleeps 3

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About this property

Mornington London Kensington, BW Premier Collection

Hotel with a restaurant, near Hyde Park
A restaurant, concierge services and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site.
Mornington London Kensington, BW Premier Collection offers 56 accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions come with digital channels.

Bathrooms include complimentary toiletries and hairdryers. In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Mornington London Kensington, BW Premier Collection. During your stay, you're just a quick walk from Cromwell Road. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the clean guestrooms and the location
  • 15 minutes by foot from Kensington High Street and a 4-minute drive from Natural History Museum
There's a restaurant on site. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Mornington London Kensington, BW Premier Collection.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 11:00 AM.
Mornington London Kensington, BW Premier Collection has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 15 per person
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 27 June to 15 February:
  • Dining venue

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 30.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15 per person
  • Fee for in-room wireless Internet: GBP 0 per stay (rates may vary)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This hotel will place an authorization for the security deposit at time of check-in.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Boltons
Best Western Boltons Hotel
Best Western Boltons Hotel London
Best Western Boltons London
Boltons Best Western
Boltons Hotel
Boltons Hotel Best Western
Best Western The Boltons Hotel London
BEST WESTERN The Boltons London, England
Best Western Boltons B&B London
Best Western Boltons B&B

Mornington London Kensington, BW Premier Collection Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 381 out of 1003 reviews
Rating 8 - Good. 368 out of 1003 reviews
Rating 6 - Okay. 142 out of 1003 reviews
Rating 4 - Poor. 63 out of 1003 reviews
Rating 2 - Terrible. 49 out of 1003 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Samantha

Stayed 2 nights in Jul 2025

10/10 Excellent

SCOTT

Stayed 1 night in Aug 2025

8/10 Good

Meghana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and well equipped. Perfect location for our trip. Friendly welcome. Comfy bed.
Stayed 1 night in Aug 2025

8/10 Good

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay overall, but there were a few inconveniences. After we had already checked in and settled into our room, we got a call informing us that we needed to switch rooms the next day. We’re not sure why this wasn’t mentioned at check-in. Since we were staying for five days, it made it hard to fully settle in from the beginning—especially because we were both feeling a bit under the weather. On the positive side, the breakfast was delicious, and the staff was friendly and helpful. The location is great—walking distance to restaurants and with easy access to transportation. The room itself felt a little worn, with noticeable scuff marks on the walls, and the shower was quite small. Still, it was a good stay overall, and I would stay here again.
Stayed 5 nights in Jul 2025

8/10 Good

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiny, tiny room and tiny, tiny bathroom but clean and quiet. Comfortable bed despite being a twin. Extremely close to Earl’s Court Station so you will get anywhere in London very easily. There is an M & S market at the end of the street so it’s easy to grab food and water for the hotel room. Restaurants also nearby. Staff was very friendly and attentive.
Stayed 5 nights in Jul 2025

10/10 Excellent

Fern Inez, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guest services was fantastic, especially Mr. Loic. He was very welcoming, and professional in his duties.
Stayed 1 night in Jun 2025

10/10 Excellent

Nykiah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were lovely, helpful and accommodating. Easy and good location for getting around
Stayed 6 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely little hotel. The breakfast was well worth the money, comparable to the price of a breakfast sandwich, juice and coffee at a coffee chain. But this breakfast had much more variety.
Stayed 4 nights in Jul 2025

10/10 Excellent

Willard Scott

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and breakfast - we stayed 10 nights
Stayed 10 nights in Jun 2025

6/10 Okay

khoa

Business traveller
Liked: Cleanliness, staff & service

Super small rooms but very accommodating staff

Friendly and helpful front of counter staff. Hotel management, please give the man on the 5am shift a pay raise. Although room was not ready, he went above and beyond to accommodate to make us comfortable until the rooms were ready at 2pm Rooms were comically small. It's what you get for this area but it's almost laughable how small and tight things are. Could hardly spit after brushing my teeth in the sink without splashing water everywhere. No room anywhere to open my suitcase. Luckily im a smaller build person but someone 6ft or a few extra kg's heavy would have a lot of difficulty showering and moving around in the room.
Stayed 1 night in Jul 2025

6/10 Okay

Bruno

Travelled with partner
Liked: Property conditions & facilities
Bathroom reallly tiny.
Stayed 5 nights in Jul 2025

6/10 Okay

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff was incredibly friendly and accommodating. The room was tiny and very loud. Property was well maintained and looked great.
Stayed 4 nights in Jul 2025

10/10 Excellent

Albert

Liked: Cleanliness, amenities, property conditions & facilities
I booked a twin bed room which means a single bed, however the staff where extremely accommodating and where able to change my room and give me a bigger bedroom. Would recommend staying here.
Stayed 7 nights in Jun 2025

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near Earls Court tube, helpful staff, great breakfast, small but clean and comfortable room, modern decor throughout
Stayed 2 nights in Jul 2025

10/10 Excellent

Jacqui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First room was in the LG and was extremely small which had been indicated in the booking system and had a covered window with little light so we asked that we would be changed.. this was done in a very efficient and friendly manner snd
Stayed 3 nights in Jun 2025

10/10 Excellent

Siobhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Service, Excellent Location

What makes this hotel exceptional is the staff. Everyone I encountered, from check-in to check-out, were accommodating, helpful, and friendly. In addition, knowing that there was a 24/7 reception and even a 24/7 bar made me feel very comfortable and cared-for. The location is quite good. It was a five-minute walk up the street to the Earl's Court tube station and from there, I could get everyone. It was really pleasant not to have to stay in the hustle and bustle of Central London and still be within easy distance. Overall, very, very pleased with this hotel and my stay.
Stayed 5 nights in Jun 2025

10/10 Excellent

Aniko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Zimmer war für 1 Person, single, also in dem Fall war klein, aber das passte gut. Ich war hier für 2 Nacht, ich bin zufrieden
Stayed 1 night in Jun 2025

2/10 Terrible

Sarah

Stayed 3 nights in Jun 2025

8/10 Good

Sarah

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The staff were very helpful and friendly. The room is aesthetically pleasing and the bed was very comfortable. Room is small, but to be expected for London. Location is fantastic (less than 5min walk to train station, and an M&S just down the road to buy snacks/drinks, as well as multiple dining options on the main road). We stayed 5 nights, the only let down was the bathroom cleaning- on check-in there was a cleaning issue with the first room so we were moved to another room (which was fine). It seems that they had daily issues with supplying enough clean floor mats/hand towels- we had to ask a couple of times for new mats because housekeeping staff refolded our used wet mats, and hung up used towels that we'd placed on the floor to indicate we'd like a towel change. They didn't appear to wipe down the sink area daily either. The bathroom is actually quite spacious, but lacks enough hooks to hang towels and clothing, and their tiny sink was difficult to brush our teeth or wash our faces in without splashing water all over the floor and our feet. If only they'd installed a full sized sink... it would have been more comfortable.
Stayed 5 nights in Jun 2025

2/10 Terrible

Stephan

Disliked: Staff & service, property conditions & facilities
Stay did not get off to a good start. When checking in two receptionists asked me for photo ID. I am a British citizen therefore I do not have an ID card. Neither do I have a driving licence as I do not drive. I was then asked for my passport. I confess I did not have it on me. In never occurred to me that travelling from the Midlands to London for a night would necessitate me carrying my passport! The hotel was booked and prepaid via Expedia. Apparently the email I had with the booking details and confirmation number was not sufficient. Eventually after much debate a member of staff did accept the email as proof of the booking. Never before have I encountered this situation in a UK hotel. Perhaps there is a law that stipulates that British citizens must provide photo ID when checking into a British hotel? If there is then all the many hundreds of other hotels I have used in Britain over the years without photo ID have been breaking the law. On a more positive note the actual room I was eventually given was quite nice. As other reviewers have stated they are small but the room was perfectly adequate. Decor was pleasant. I was given a lower ground floor room which didn’t bother me. Now for another negative. It overlooked a tiny courtyard which unfortunately was covered in weeds and litter. Not a great advertisement for the hotel. To say that my whole experience of this Best Western hotel has left me with a negative impression is a gross understatement.
View from room LG05.
Stayed 1 night in Jun 2025

10/10 Excellent

Sheri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok, this was our first trip to London and we nailed it with Mornington Kensington. Excellent hotel, staff, and service. Location to Tube was fantastic. Lots of restaurants, markets, and shops right there.
Stayed 3 nights in Jun 2025

2/10 Terrible

Lloyd

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
The room had intermittent loud buzzing all night. No alternative rooms apparently even though I could have booked a more expensive one online. Ultimately did not hardly sleep all night. In fairness staff were good about it, but upon emailing the manager, predictably haven’t got a response!
Stayed 1 night in Jun 2025