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The Borough

3.0 star property

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Photo gallery for The Borough

Single room shared bathroom | 1 bedroom, desk, laptop workspace, iron/ironing board
Front of property
Shower, free toiletries, hair dryer, towels
Single room shared bathroom | 1 bedroom, desk, laptop workspace, iron/ironing board
City view from property

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet-friendly
  • Laundry
  • Free WiFi

Explore the area

Map
200 Borough High Street, London, England, SE1 1JX
  • The Shard
    ‪7 min walk‬
  • London Bridge
    ‪10 min walk‬
  • Tower Bridge
    ‪19 min walk‬
  • London (LHR-Heathrow)
    ‪39 min drive‬

Room options

View all photos for King En-Suite

King En-Suite | 1 bedroom, desk, laptop workspace, iron/ironing board

King En-Suite

7.6 out of 10
Good
(5 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Double Room, 1 Double Bed, Shared Bathroom

1 bedroom, desk, laptop workspace, iron/ironing board

Double Room, 1 Double Bed, Shared Bathroom

7.8 out of 10
Good
(6 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for King En-Suite

King En-Suite | 1 bedroom, desk, laptop workspace, iron/ironing board

King En-Suite

  • 18 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | 1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(7 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Twin Room, 2 Single Beds, Shared Bathroom

Basic Twin Room, 2 Single Beds, Shared Bathroom | 1 bedroom, desk, laptop workspace, iron/ironing board

Basic Twin Room, 2 Single Beds, Shared Bathroom

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Single room shared bathroom

Single room shared bathroom | 1 bedroom, desk, laptop workspace, iron/ironing board

Single room shared bathroom

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

Reception

City London Hotel

  • Free WiFi
  • Breakfast available
  • Housekeeping
4.1 out of 5, Very good, (1005)
The price is CHF 240
for 1 room
includes taxes & fees
5 Jul - 6 Jul
City London Hotel

About this property

The Borough

Georgian hotel in London
Concierge services, laundry facilities and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a front desk safe. Housekeeping is available on request.
The Borough offers 20 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas and includes desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower and complimentary toiletries. This London hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at The Borough. During your stay, you're just a quick walk from The Shard. Free WiFi in public areas, concierge services and laundry facilities are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Within a 10-minute walk of The Shard and Borough Market
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of The Borough, you'll find tour/ticket assistance, concierge services, and laundry facilities. WiFi is free in public spaces.

This 3-star London hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Coworking space

Accessibility

  • No lift
  • Smooth flooring in public areas
  • Thin carpet in public areas

More

  • 1 building
  • 3 floors
  • Built in 1940
  • Georgian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private or shared bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Vikey mobile app before check-in

Access methods

Private entrance, smart lock

Pets

  • Pets: GBP 25 per pet, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 48 hours before arrival with check-in information and smart lock details. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are recommended to download the property's Vikey mobile app before check-in.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

City Hotel
CitySpace
The Borough Hotel
CitySpace Borough
The Borough London
The Borough Hotel London

The Borough Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 88 out of 333 reviews
Rating 8 - Good. 105 out of 333 reviews
Rating 6 - Okay. 55 out of 333 reviews
Rating 4 - Poor. 50 out of 333 reviews
Rating 2 - Terrible. 35 out of 333 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
All great
Stayed 3 nights in Mar 2025

10/10 Excellent

Sarah

Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good price for the location

Single room is small but clean and comfortable. Your getting location rather than size! It's good though. Easy check-in/out.
Stayed 2 nights in Feb 2025

6/10 Okay

Marcus

Liked: Cleanliness
Disliked: Property conditions & facilities
convenient and functional.
Stayed 2 nights in Jan 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Sally Ann

Travelled with partner
Liked: Cleanliness, staff & service
The accommodation is next to Brough tube station so has good transport links. It is very convenient for Borough High Street and Borough Market. A short walk to London Bridge or the Thames path. A good variety of places to eat close by. The shared bathroom was very clean but would benefit from hooks to hang towels, clothes etc. Room was small but well equipped with sink, tea tray and tv but not all the plugs worked, nor did the over-bed lamp. It was in need of decoration in Dec 2024. Location is convenient for transport links and room was acceptable for a short stay where we just needed a warm clean place to sleep.
Stayed 2 nights in Dec 2024

8/10 Good

jackson

Liked: Cleanliness, staff & service, amenities
Was very convenient to stay at
Stayed 7 nights in Dec 2024

4/10 Poor

Steve

Business traveller
Disliked: Staff & service

No towels?!

Unmanned property. Check in was straightforward, but upon entering my room I discovered no towels. Difficult to address that when the property is unmanned. Never worth the £150 I paid in a million years.
Stayed 1 night in Dec 2024

2/10 Terrible

Gabriele

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not waste your time and money

Terrible experience: cold showers (fixed about one hour later but too late for our timeline of events so we had to have ice cold showers - in December!!), faceless property without any staff on site, VERY noisy rooms (you can hear people walking and talking in adjacent rooms and upstairs) and to top it all off the maid walked in (we were still in bed) an hour before checkout time without even knocking on the door. Carpets in the hallways are very stained and look like a building site. Customer service has been very uncooperative and even implied we were lying, so we would highly recommend avoiding this brand of properties.
Stayed 1 night in Dec 2024

2/10 Terrible

George

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Please read before booking

Terrible plugs in the room only one worked there was damp on the ceiling above are heads room looked nothing like the photos feel ripped off the floor was more comfortable then the bed found someone’s hair on the pillows off arrival the door lock was had no back exposing the inside of it the light above the bed was held on by a wire and tape bathing in the hallway was a mess
Stayed 2 nights in Dec 2024

2/10 Terrible

Ian

Stayed 2 nights in Dec 2024

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Great Location

Nice clean hotel in a great central location. Room was clean, bathroom was much nicer than comparable hotels I have stayed in.
Stayed 1 night in Dec 2024

6/10 Okay

sarah

Stayed 1 night in Nov 2024

6/10 Okay

nicola

Business traveller
TV with no remote & wires loose. no USB sockets to charge. Bathroom & toilet facilities separate from room/down the corridor.
Stayed 1 night in Nov 2024

4/10 Poor

Michael

Business traveller
Liked: Cleanliness
Disliked: Room comfort

Very poor compared to the last time I stayed

I have stayed before and was content, however my most recent stay failed to meet expectations. Initially the online only check in didn't work, I was checked in but the code was invalid, needed to contact call centre for a new one to progress. Got into the room to find it very cold with both heaters unplugged. Then find TV missing the remote, Settled in to very cold bed, but mattress was very lumpy and uncomfortable. Had to queue for the shared showers in the morning and then when I got to the front there was no hot water. A cold shower after a cold night was rather unwelcome.
Stayed 1 night in Nov 2024

6/10 Okay

Jamie, Llanelli

Liked: Cleanliness
Basic and clean but the heater in the room wasn’t working!
Stayed 1 night in Nov 2024

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2024

10/10 Excellent

Afsana

Stayed 1 night in Oct 2024

4/10 Poor

Daniel

Stayed 1 night in Oct 2024

4/10 Poor

Israa

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small yet comfortable

Small but comfortable room, clean, smartly styled and fresh. Would I stay again - Yes
Stayed 1 night in Oct 2024

10/10 Excellent

Joe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service

PUT A SIGN ON YOUR BATHROOM

NO SIGN TO THE BATHROOM, HAD TO CALL CUSTOMER SERVICE AND THE MAN HAD ME WALKING ALL OVER THE PROPERTY LIKE AN IDIOT FOR AGES UNTIL IT GOT TO THE POINT WHERE I WOKE UP A GUEST AND SHE POINTED ME TO THE BATHROOM. ABSOLUTELY RIDICULOUS. The customer service guy was somewhere on the other side of the world and sent me THE WRONG WAY bc his directions were WRONG.
Stayed 1 night in Oct 2024

4/10 Poor

Thomas

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The TV did not work
Stayed 1 night in Oct 2024

10/10 Excellent

Aisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024