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Courtyard by Marriott London Heathrow Airport

4.0 star property

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Photo gallery for Courtyard by Marriott London Heathrow Airport

Exterior
Meeting facility
2 bars/lounges, rooftop bar
Reception
Daily buffet breakfast (GBP 14.95 per person)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
1 Nobel Drive Harlington, Hayes, England, UB3 5EY
  • Place, Airport Bowl
    ‪2 min walk‬
  • Place, Stockley Park
    ‪5 min drive‬
  • Place, Twickenham Stadium
    ‪12 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪4 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(158 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Non Smoking

Premier Room, 1 King Bed, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Premier Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(6 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Single Beds, Non Smoking

9.0 out of 10
Wonderful
(37 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Courtyard by Marriott London Heathrow Airport

Eco-certified hotel with 2 restaurants and bars/lounges
2 restaurants, 2 bars/lounges and a rooftop terrace are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour business centre, a conference centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Courtyard by Marriott London Heathrow Airport offers 244 air-conditioned accommodations with laptop-compatible safes and a hairdryer. LCD televisions come with digital channels. Bathrooms include a shower.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Our customers tell us they can't get enough of Courtyard by Marriott London Heathrow Airport's great location. During your stay, you're just a quick walk from Airport Bowl. Features include free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free Wi-Fi in some public areas
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and 10 meeting rooms
  • Guests have great things to say about the overall condition of the property and the proximity to the airport
  • 14 minutes by car from Windsor Castle and 12 minutes from Royal Botanic Gardens, Kew
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. A 24-hour business centre and 10 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 13982 square feet (1299 square metres) and includes a conference centre. The eco-certified Courtyard by Marriott London Heathrow Airport also features a rooftop terrace, a garden, and dry cleaning/laundry services. Parking is available for a fee.

This 4-star Hayes hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Kitchen & Bar – On-site restaurant.
Sky Bar – On-site rooftop bar. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 5 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (GBP 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 14.95 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Kitchen & Bar
  • Sky Bar

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Conference centre (13,982 square foot of space)

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Lift (122 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2020
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 14.95 per person
  • Fee for in-room wireless Internet: GBP 5.00 per 24-hour period (rates may vary)
  • Covered self-parking fee: GBP 15.00 per night
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Courtyard by Marriott London Heathrow Airport Hotel
Courtyard by Marriott London Heathrow Airport Hayes
Courtyard by Marriott London Heathrow Airport Hotel Hayes

Courtyard by Marriott London Heathrow Airport Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 850 out of 1296 reviews
Rating 8 - Good. 289 out of 1296 reviews
Rating 6 - Okay. 75 out of 1296 reviews
Rating 4 - Poor. 33 out of 1296 reviews
Rating 2 - Terrible. 49 out of 1296 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Cathryn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in LHR complex

Usually stay here travelling thru LHR. Fantastic hotel - really high std. spacious room overlooking the airport runway. Incredible Indian restaurant on the top floor. The paneer tikka is out of this world!
Stayed 1 night in Jul 2025

10/10 Excellent

Stevie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice airport - clean, quiet, and pretty much everything you need nearby for a night or two!
Stayed 2 nights in Jul 2025

10/10 Excellent

Marcia

Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Rajsewak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
The Courtyard by Marriott, London Heathrow, was convenient to catching transportation to London, restaurants, and the airport.
Stayed 3 nights in Jun 2025

4/10 Poor

Brian

Business traveller
Liked: Cleanliness, property conditions & facilities
Arrived before 7am. I apologized for being so early and explained that I had been flying all night. Two gentlemen on the reception desk were extremely helpful. They explained that the cleaning staff didn’t start work until 8 but they would ask them to get a room ready for me as quickly as possible. I had breakfast and returned about 8:20am. The two gentlemen had been replaced by two ladies. I only dealt with one of them but it was very clear that the mood had changed and she was not at all interested in helping. She couldn’t give me any info about when a room might be ready and she couldn’t do a single thing about it. I waited until 09:30a The lady said nothing in all that time about the chances of a room being ready. Hard to believe that one room couldn’t be cleaned in an hour and a half. It’s amazing how obvious it is when someone doesn’t want to help. At 09:30 she went to the office and another man took over reception. I approached him to see if I would have any better luck. He explained that there were indeed rooms available but because my office made the booking through Expedia I would have to pay a 35 pound fee to check in early. That was no problem. I paid the fee and was in a room within 10 minutes. I have absolutely no idea why that wasn't offered by the lady earlier but I definitely felt that the lack of an offer was out of a desire to make us wait - there were others waiting as I was. Customer Service training is badly needed here.
Stayed 1 night in Jul 2025

10/10 Excellent

Aina

Liked: Cleanliness
Clean, professional staff. Great food at restaurant
Stayed 1 night in Jul 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 1 night in Jul 2025

8/10 Good

Stacey

Despite being at the airport, it was very quiet. While exterior is a little dated/ worn, inside lobby and room was very nice and modern.
Stayed 1 night in Jul 2025

10/10 Excellent

Taina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sky Bar was fantastic

The room in bed were wonderful. The atmosphere at Sky Bar was extremely relaxing. The food was delicious and the service on point. I was just disappointed that the shuttle for terminal 3 never arrived. Several groups had to take an Uber. That was one of the main reasons I booked this hotel, for the shuttle service to LHR.
Stayed 1 night in Jul 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Who knew you could get excellent Indian food near Heathrow? The rooms were clean. The staff was super friendly and it was easy to catch an Uber to Heathrow.
Stayed 1 night in Jun 2025

8/10 Good

Jill

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very comfortable and we enjoyed the restaurant and bars.
Stayed 1 night in Jun 2025

6/10 Okay

Lekha

Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for the Money

Nice hotel. Hotelhoppa takes you to and from the airport in 10 mins for €7 each way. Hotel was clean and spacious. Will stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

greg

Stayed 3 nights in Jun 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Food and service was also excellent. Highly recommended
Stayed 1 night in Jun 2025

2/10 Terrible

Ryan

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
I had a terrible experience at this Courtyard Marriott property. The staff were incredibly rude and dismissive from the moment I arrived. My room was directly affected by an on-property event—the music was so loud I could feel it shaking the walls. When I raised my concerns, the staff showed no interest in resolving the issue. Overall, it was a frustrating and uncomfortable stay. Definitely not what I expect from a Marriott brand.
Stayed 1 night in Jun 2025

6/10 Okay

Alex

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Noisy late party hotel

The hotel itself is fine, new, clean, and tidy. But, the roof-top bar is open until midnight. After a long days travel, the last thing you want to have to listen to is loud music coming from there. Why have a nice place ruined by loud music like this keeping people awake? Music doesn’t need to be that loud for people to enjoy themselves. Come on Courtyard why are you letting this happen?
Stayed 1 night in Jun 2025

10/10 Excellent

david

Travelled with family
Liked: Amenities
Good
Stayed 1 night in Jun 2025

10/10 Excellent

Leah

Stayed 1 night in Jun 2025

10/10 Excellent

Aundriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were quite polite and welcoming.
Stayed 1 night in Jun 2025

4/10 Poor

Natasha

Stayed 1 night in Jun 2025