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Crowne Plaza London Ealing by IHG

Property class: 4

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Photo gallery for Crowne Plaza London Ealing by IHG

Daily buffet breakfast (GBP 18.95 per person)
Fitness facility
Property amenity
Exterior
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Western Avenue Hanger Lane, London, England, W5 1HG
  • Place, Bridge Park Community Leisure Centre
    ‪5 min drive‬
  • Place, Shree Sanatan Hindu Mandir
    ‪6 min drive‬
  • Place, Ealing Broadway Shopping Center
    ‪8 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪41 min drive‬

Room options

View all photos for Standard Room

Minibar, in-room safe, desk, blackout curtains

Standard Room

7.0 out of 10
Good
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(12 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed, Bathtub (Bathtub)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed, Bathtub (Bathtub)

8.4 out of 10
Very good
(12 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed (Living Area)

Junior Suite, 1 King Bed (Living Area) | Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed (Living Area)

7.2 out of 10
Good
(7 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout curtains

Premium Room, 1 Queen Bed

8.0 out of 10
Very good
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed (Living Area)

Junior Suite, 1 Queen Bed (Living Area) | Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 Queen Bed (Living Area)

8.0 out of 10
Very good
(1 review)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout curtains

Premium Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed (Top Floor)

Premium Room, 1 King Bed (Top Floor) | Minibar, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed (Top Floor)

  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed (Top Floor)

Premium Room, 1 Queen Bed (Top Floor) | Minibar, in-room safe, desk, blackout curtains

Premium Room, 1 Queen Bed (Top Floor)

  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Walk-In Shower)

Standard Room, 1 Queen Bed (Walk-In Shower) | Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed (Walk-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, blackout curtains

Premium Room, 1 Queen Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible, Ground Floor

Minibar, in-room safe, desk, blackout curtains

Room, 1 Queen Bed, Accessible, Ground Floor

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Holiday Inn London - West by IHG
Acton
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
4.2 out of 5, Very good, 1,000 reviews
The price is CHF 83
includes taxes & fees
10 May - 11 May
Holiday Inn London - West by IHG

About this property

Crowne Plaza London Ealing by IHG

Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a conference centre, a coffee shop/cafe and self parking.
Crowne Plaza London Ealing by IHG offers 139 air-conditioned accommodations with minibars and a safe. Televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza London Ealing by IHG. During your stay, you'll be within walking distance of Ealing Broadway Shopping Center. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • 5 minutes by car from Wembley Stadium and 11 minutes from Kensington High Street
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Crowne Plaza London Ealing by IHG. For a fee, parking is available.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 6:30 AM to 10:30 AM.
W5 Restaurant – This restaurant only serves breakfast.
W5 Bar – This gastropub only serves dinner. Open selected days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 19 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; GBP 18.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • W5 Bar
  • W5 Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Friday and Saturday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 18.95 per person
  • Uncovered self-parking fee: GBP 19.00 per day
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Ealing
Crowne Plaza Ealing Hotel
Crowne Plaza Ealing Hotel London
Crowne Plaza Ealing London
Crowne Plaza London Ealing
Ealing Crowne Plaza
London Crowne Plaza Ealing
London Ealing Crowne Plaza
Crowne Plaza London Ealing Hotel
Crowne Plaza London Ealing
Crowne Plaza London Ealing by IHG Hotel
Crowne Plaza London Ealing an IHG Hotel
Crowne Plaza London Ealing by IHG London
Crowne Plaza London Ealing by IHG Hotel London

Crowne Plaza London Ealing by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 445 out of 1000 reviews
Rating 8 - Good. 370 out of 1000 reviews
Rating 6 - Okay. 102 out of 1000 reviews
Rating 4 - Poor. 48 out of 1000 reviews
Rating 2 - Terrible. 35 out of 1000 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Nancy, El Sobrante

Liked: Cleanliness, property conditions & facilities
Very clean, quite and staff was very friendly!
Stayed 4 nights in Dec 2025

10/10 Excellent

Sergio

Stayed 1 night in Jan 2026

10/10 Excellent

gweynore

Stayed 6 nights in Dec 2025

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 7 nights in Dec 2025

4/10 Poor

Laura

Travelled with family
Disliked: Cleanliness, staff & service
Bath leaked handle bathroom just came off tried calling staff at reception no one ever picks up!
Stayed 2 nights in Nov 2025

10/10 Excellent

Tony

Liked: Cleanliness, property conditions & facilities
Staff were helpful and courteous. Rooms were clean, breakfasts were very good.
Stayed 8 nights in Oct 2025

6/10 Okay

Shabbir

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The body wash in the shower was empty. Signage - especially for parking, vehicle entrance and exit was dreadful!
Stayed 1 night in Oct 2025

10/10 Excellent

Jimmy

Stayed 1 night in Oct 2025

10/10 Excellent

melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Quiet. And staff were quite attentive. My only complaint is that if you are driving, it is a bit difficult to get out onto the road because its a very high traffic area. However, the Hangar Lane Tube station is literally a 2 minute walk away. So take the tube. Also a few buses very nearby as well.
Stayed 8 nights in Oct 2025

10/10 Excellent

Jane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A peaceful night and comfortable room. Great reception who genuinely seemed to care. Quiet and I'd stay again if the need arose.
Stayed 1 night in Oct 2025

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bar was great! Met several interesting people.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kazi

Stayed 1 night in Oct 2025

8/10 Good

Rebecca

Stayed 1 night in Oct 2025

10/10 Excellent

Gareth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally efficient in so many ways
Stayed 1 night in Oct 2025

6/10 Okay

Shylet

Disliked: Property conditions & facilities
not bad
Stayed 1 night in Sep 2025

6/10 Okay

Alberta

Stayed 1 night in Aug 2025

8/10 Good

Wendi

Liked: Cleanliness, staff & service, property conditions & facilities
It was more out of the way than I expected but once I settled it was fine. Easy to the underfrojndy
Stayed 2 nights in Aug 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walk from Hangar Lane underground to hotel had to walk through underpass, was worried walking late at night but a few people doing same thing so wasnt a problem. Hotel good, breakfast good. No vegan option but didnt ask. Breakfast was self service. Room clean and good. We asked for quiet room and they gave us a room at the back which was great.
Stayed 1 night in Sep 2025

8/10 Good

Stephen

Travelled with partner
Liked: Amenities
Room 325,Dirty Curtains, stained lamp shade on left hand side of bed and on right hand side next to the TV. Bedside table top on left hand side is warped. Shower at first was just a dribble until I untangled the hose which was kinked under the taps.The room just seemed very tired and for a 4star disappointing.
Stayed 1 night in Sep 2025

8/10 Good

Barry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are ok a bit dated , bathtub is a little old and outdated in the bathroom . Staff is friendly- a bit pricey for what is offered .
Stayed 1 night in Sep 2025

4/10 Poor

Adriana, Highlands Ranch

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room smells really bad, the property is in bad condition, the furniture is old and stinks, the room and the bathroom need to be remodel and it doesn't feel like a 4 stars hotel, it's like a 2 stars I don't recommend this hotel
Stayed 1 night in Sep 2025

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Simon

Stayed 1 night in Sep 2025

2/10 Terrible

Glenn

Stayed 1 night in Aug 2025

10/10 Excellent

Kathryn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025