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Crowne Plaza London Heathrow T4 by IHG

4.0 star property

Choose dates to view prices

Photo gallery for Crowne Plaza London Heathrow T4 by IHG

Exterior
1 bedroom, Egyptian cotton sheets, premium bedding, minibar
Daily full breakfast (GBP 19.95 per person)
Reception
1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Parking available

Explore the area

Map
Terminal 4, Swindon Road, London Heathrow Airport, Hounslow, England, TW6 3FJ
  • Twickenham Stadium
    ‪13 min drive‬
  • Thorpe Park
    ‪13 min drive‬
  • Hampton Court Palace
    ‪16 min drive‬
  • London (LHR-Heathrow)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Standard Room, 1 King Bed (Walk-In Shower)

9.2 out of 10
Wonderful
(222 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Club Floor)

Room amenity

Premium Room, 1 King Bed (Club Floor)

8.8 out of 10
Excellent
(13 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Standard Room

9.6 out of 10
Exceptional
(20 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(9 reviews)
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Crowne Plaza, Club Floor)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Suite, 1 King Bed (Crowne Plaza, Club Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

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1 bedroom, premium bedding, in-room safe, desk

Holiday Inn Express London Heathrow T4 by IHG

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (4323)
The price is CHF 178
for 1 room
includes taxes & fees
17 Jul - 18 Jul
Holiday Inn Express London Heathrow T4 by IHG

About this property

Crowne Plaza London Heathrow T4 by IHG

Art Deco hotel connected to a railway/underground station in Hounslow with a restaurant
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking.
Crowne Plaza London Heathrow T4 by IHG offers 304 air-conditioned accommodations with minibars and a safe. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 52-inch Smart televisions come with satellite channels. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the breakfast at Crowne Plaza London Heathrow T4 by IHG. During your stay, you'll be connected to a railway/underground station and close to Twickenham Stadium. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • 12 minutes by car from Twickenham Stadium and 13 minutes from Runnymede Air Forces Memorial
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and 4 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 1313 square feet (122 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza London Heathrow T4 by IHG. An airport shuttle at scheduled times is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Hounslow hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:00 AM to 11:00 AM.
Urban Brasserie – This brasserie serves breakfast and dinner. A children's menu is available.
Destination Bar – This bar serves dinner and light fare. Open daily.
Express Cafe & Restaurant – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Languages

English, German, Hindi, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 6 AM to midnight at scheduled times
  • Secured, covered parking on site (GBP 25 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; GBP 19.95 for adults and GBP 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Destination Bar
  • Express Cafe & Restaurant
  • Urban Brasserie

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,313 square feet of conference space
  • 4 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Grab bar in shower
  • Handrails in stairways (105 centimetre high)
  • Height-adjustable showerhead
  • Lift (109 centimetre wide door)
  • Low-height bed (64 centimetre high)
  • Low-height door lock
  • Low-height view port in door
  • Magnifying mirror
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (89 centimetre wide)
  • Wheelchairs on site

More

  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 52-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 19.95 for adults and from GBP 9.00 for children
  • Airport shuttle fee: GBP 6.80 per person (one-way)
  • Airport shuttle fee per child: GBP 2 (one-way), (up to 12 years old)
  • Covered self-parking fee: GBP 25 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza London Heathrow T4 Hotel Hounslow
Crowne Plaza London Heathrow T4 Hotel
Crowne Plaza London Heathrow T4 Hounslow
Crowne Plaza London Heathrow
Crowne Plaza London Heathrow T4
Crowne Plaza London Heathrow T4 by IHG Hotel
Crowne Plaza London Heathrow T4 an IHG Hotel
Crowne Plaza London Heathrow T4 by IHG Hounslow
Crowne Plaza London Heathrow T4 by IHG Hotel Hounslow

Crowne Plaza London Heathrow T4 by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1000 out of 1560 reviews
Rating 8 - Good. 375 out of 1560 reviews
Rating 6 - Okay. 101 out of 1560 reviews
Rating 4 - Poor. 52 out of 1560 reviews
Rating 2 - Terrible. 32 out of 1560 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Stayed 1 night in Mar 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jamie K Sosa

Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Handy hotel for terminal 4

Good location for terminal 4 departures
Stayed 1 night in Mar 2025

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Joy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Eric, Bronx

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really convenient to Heathrow Terminal 4 and walkable thru a connected tunnel. It was a little confusing at checkin being that the Holiday Inn and the Crown Plaza are connected. I only stayed one night for an early morning flight. I didn’t see much but it was a restful night.
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

As usual excellent value for money

Excellent as usual.
Stayed 1 night in Mar 2025

6/10 Okay

Felicia

Travelled with group
The stay was okay just the room wasn’t so clean. The pillows had loose hair and bathroom wasn’t very clean. Toilet wouldn’t flush properly. Seemed like the room hasn’t been used for awhile. Also there were many carpet stains and some damage along the walls. I recorded these images from my phone for my legal reasons. I’m sorry but I will no longer stay at crowne plaza for future stays. I paid for a suite and it wasn’t worth it. Do better please.
Stayed 2 nights in Mar 2025

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Mar 2025

10/10 Excellent

Martin

Stayed 1 night in Mar 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Debbie

Disliked: Property conditions & facilities
Booked a room with kingsize bed but was allocated a twin room so had the hassle of moving to the correct room. Was told the room was an upgrade but I’m not convinced that is fact. The room was in a poor state of repair & general maintenance, the TV which was wall mounted wasn’t working, the lamp on the desk wasn’t working & the desk was broken underneath so not safe to sit & use without injuring legs/ankles. The shower door didn't close so water all over the bathroom floor. The maintenance man came & fixed the TV & the desk lamp after my call to reception but the other issues remain. As a one night stop for an early flight out of T4 it’s ok but as there are other options for a direct walk link into T4 I will be using one of these next time.
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable and convenient.

Larger than average room. Clean. All the facilities worked. A very good price.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

No curtains

Spent the night before flying home after a 2 week vacation touring the UK. Hotel was clean and comfortable. It was quiet, which is good for an airport hotel. My only complaint is our room had no curtains. We had someone come to the room to confirm this. They were unable to add any amd gave us a an reward point? Would tather have had curtains.
Stayed 1 night in Mar 2025

8/10 Good

Shawna

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent proximity to airport departure.
Stayed 1 night in Mar 2025

10/10 Excellent

Julia, Carmichael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect place to stay before a flight. My partner and I stay here each time we fly through Heathrow.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mark

Stayed 1 night in Mar 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Felt quite luxurious

Great place to stay prior to a morning flight from Heathrow
Stayed 1 night in Mar 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight ok
Stayed 1 night in Mar 2025

10/10 Excellent

Patrick Levis

Stayed 1 night in Mar 2025