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Ember Locke Kensington

4.0 star property

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Photo gallery for Ember Locke Kensington

Bar (on property)
Bar (on property)
Family Room | Property amenity
Property entrance
Garden

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
202-220 Cromwell Road, London, England, SW5 0SW
  • Place, Cromwell Road
    ‪1 min walk‬
  • Place, Bupa Cromwell Hospital
    ‪1 min walk‬
  • Place, Kensington High Street
    ‪8 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪29 min drive‬

Room options

View all photos for Locke Room

Locke Room | In-room safe, blackout curtains, iron/ironing board, bed sheets

Locke Room

9.4 out of 10
Exceptional
(20 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for City Studio

City Studio | In-room safe, blackout curtains, iron/ironing board, bed sheets

City Studio

9.4 out of 10
Exceptional
(107 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Locke Studio

In-room safe, blackout curtains, iron/ironing board, bed sheets

Locke Studio

9.4 out of 10
Exceptional
(16 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Locke Studio - Accessible

Locke Studio - Accessible | Private kitchen | Coffee/tea maker, electric kettle

Locke Studio - Accessible

8.6 out of 10
Excellent
(9 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ember Suite

Ember Suite | In-room safe, blackout curtains, iron/ironing board, bed sheets

Ember Suite

9.8 out of 10
Exceptional
(8 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Duplex Suite

Duplex Suite | Living area | 42-inch Smart TV with satellite channels, TV

Duplex Suite

9.4 out of 10
Exceptional
(13 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Family Room | Property amenity

Family Room

9.0 out of 10
Wonderful
(7 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for City Studio - Garden View

City Studio - Garden View | In-room safe, blackout curtains, iron/ironing board, bed sheets

City Studio - Garden View

9.0 out of 10
Wonderful
(4 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Locke Room

In-room safe, blackout curtains, iron/ironing board, bed sheets

Locke Room

  • Sleeps 2

View all photos for Deluxe Suite

In-room safe, blackout curtains, iron/ironing board, bed sheets

Deluxe Suite

  • Sleeps 2

View all photos for Family Room

In-room safe, blackout curtains, iron/ironing board, bed sheets

Family Room

  • Sleeps 4

View all photos for Ember Suite

In-room safe, blackout curtains, iron/ironing board, bed sheets

Ember Suite

  • Sleeps 3

View all photos for City Studio

In-room safe, blackout curtains, iron/ironing board, bed sheets

City Studio

  • Sleeps 2

View all photos for Locke Studio

In-room safe, blackout curtains, iron/ironing board, bed sheets

Locke Studio

  • Sleeps 2

View all photos for Locke Studio - Accessible

In-room safe, blackout curtains, iron/ironing board, bed sheets

Locke Studio - Accessible

  • Sleeps 2

View all photos for City Studio - Garden View

In-room safe, blackout curtains, iron/ironing board, bed sheets

City Studio - Garden View

  • Sleeps 2

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About this property

Ember Locke Kensington

Hotel with a restaurant, 9-minute walk to Kensington High Street
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, laundry facilities and a 24-hour front desk. Weekly housekeeping is available.
Ember Locke Kensington offers 121 air-conditioned accommodations with a safe and coffee/tea makers. 42-inch Smart televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.
Ember Locke Kensington's great location gets high marks from our customers. During your stay, you're just a quick walk from Kensington High Street. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi in some public areas
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include laundry facilities and a lift
  • Guests have great things to say about the location and the helpful staff
  • 9 minutes by foot from Kensington High Street and a 3-minute drive from Hyde Park
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Ember Locke Kensington also features a garden, laundry facilities, and a lift. Parking is available for a fee.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
EVE – This restaurant serves lunch and dinner.
EVE – This café only serves light fare. Open daily.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (GBP 40 per night)
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: GBP 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • EVE
  • EVE

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (weekly)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet (65 centimetre high)
  • Lift (117 centimetre wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)

More

  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome
  • Only dogs are allowed
  • Maximum 1 (weight limit: 66 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 40.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 18 per person
  • Self-parking fee: GBP 40 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ember Locke
Ember Locke Kensington Hotel
Ember Locke Kensington London
Ember Locke Kensington Hotel London

Ember Locke Kensington Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 800 out of 1109 reviews
Rating 8 - Good. 197 out of 1109 reviews
Rating 6 - Okay. 65 out of 1109 reviews
Rating 4 - Poor. 25 out of 1109 reviews
Rating 2 - Terrible. 22 out of 1109 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Rebecca

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Good stay overall, didn’t realise it is not actually a hotel but Aparthotel. The reception had an overwhelming air freshener, would not recommend to someone with severe asthma (like myself). Some loose socks lying in the corridors which is obviously not the hotel’s fault, but rubbish bags also often in the hallway.
Stayed 2 nights in Sep 2025

10/10 Excellent

Alexandra, Kent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 4 nights in Sep 2025

6/10 Okay

Patricia Journne

Travelled with group
Liked: Staff & service
Location is very convenient and close to shops, restaurants, and public transportation. The room was on the small side and the shower only had a partial glass partition so water would spill onto the bathroom floor.
Stayed 5 nights in Aug 2025

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean Staff friendly Great AC Appreciated laundry room Loved the proximity to Underground and restaurants
Stayed 7 nights in Sep 2025

6/10 Okay

Alyson

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Nicholas John, Winnetka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Very cute. Tv location was odd. 10/10 though
Stayed 3 nights in Sep 2025

10/10 Excellent

Jaren

Stayed 6 nights in Sep 2025

8/10 Good

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and access, air conditioned, nice vibes, the only issue that is there is no room service(cleaning and changing sheets) during the stay.
Stayed 5 nights in Sep 2025

10/10 Excellent

Leela

Stayed 1 night in Sep 2025

8/10 Good

Sophie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exception staff

Really lovely stay. The stuff were super helpful and kind. Second time staying here and would totally stay again. Really easy to get to and good location for my business
Stayed 1 night in Sep 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at Ember Locke - Kensington, and I’ll definitely be back the next time I’m in London. I was actually a bit under the weather this trip and spent more time watching tv in my room than I expected, and it was really nice to have such a special hotel room to be stuck in. Loved my back garden view and having a washer-dryer in my room. I ordered pizza for pick-up from the downstairs bar one night, and it was great. I also got a coffee from the cafe every morning that was amazing. It was also very convenient to take the Piccadilly line from Earl’s Court to Heathrow.
Stayed 4 nights in Sep 2025

6/10 Okay

Alyson

Travelled with group

Bare Bones

Ember Locke- very bare bones. I did NOT realize this was essentially a self service hotel meaning- no room cleaning, no room trash pick up, no fresh towels... no service what so ever. I stayed there with my best friend 4 nights and five days. I had to go down to the front desk twice to request toilet paper. Each time they would only give me a single roll each time- stingy. I had to request a fresh towel twice in order to get one. There one was VERY small recycling and trash can in the room. Trash filled up very quickly. I asked the front desk where I could dispose of it and they said put it in the hallway. I did but the next morning it was still there. It took 24 hours for it to be taken away. If you did wanted sheets changed or room cleaned you had to pay for it. Each room had two cups, two plates, two forks, two very shallow bowls. The dish towel provided smelled sour. There was a washing machine on premise but you had to download an app to use it and pay (per front desk) 5 pounds each use (that's 7 USD). Soap in room lasted one day then ran out as bottle was not full. This was considered part of housekeeping and was not refilled. For this reason I didn't love it- I didn't realize that it was "self service" at the cost of a proper hotel. That said the design was cute although it will soon need a refresh by whatever firm they used.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ellena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely stay at the Ember Locke Kensington this summer! The hotel itself is beautiful, fantastic bar and restaurant down in the lobby area. The room was fantastic and all of the staff were very kind & helpful. There's great options for food and pubs in the area & it's easy to hop on the bus or the tube to get around the city. I'd certainly recommend staying here!
Stayed 7 nights in Jul 2025

10/10 Excellent

Sonia

Stayed 3 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Stayed 4 nights in Aug 2025

10/10 Excellent

Samuel

Stayed 3 nights in Sep 2025

10/10 Excellent

Christie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
My husband and I loved our 5 night stay! The area was convenient to anywhere in London and the room was the perfect size for us both. My only complaint is the bathroom - the toilet flush needed 3-4x to get anything down, the sink and bathroom didn’t drain and water from the shower went everywhere! This didn’t affect our trip at al, just something for the property to look into. We will stay here again our next trip to London!
Stayed 5 nights in Aug 2025

8/10 Good

Donna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ember Locke is very close to the Earl's Court tube stop, making getting around quite simple. The kitchen in our room was exceptionally well-equipped, and perfect for our small family. The staff were unfailingly courteous. The hotel is quiet and well-maintained. Be aware that the google map walking instructions from Earl's Court underground show an impossible road crossing, but you can visually spot that and correct.
Stayed 5 nights in Aug 2025

10/10 Excellent

Patricia, Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had never previously been to Ember Locke, and will return every time I'm back. A quiet, lovely retro vibe. I felt like I was in a time warp back to the 70's, in all the very best ways. Comfy bed, handy kitchen, even a washer/ďryer combo in my Garden Studio suite. The lobby is beautiful and cozy, making me feel right at home. Thank you also to the kind staff! You are a wonderful group of people! Xo from 🇨🇦
Stayed 3 nights in Aug 2025

10/10 Excellent

Karyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family holiday

We enjoyed our stay here. The reception area of the hotel is very pretty and has a lovely ambience. The front desk staff were always so helpful and friendly. Our room was lovely, spacious, clean and had so many great amenities. The hotel is in a great location, so close to many public transport options but also walking distance to so many lovely areas. We loved our stay here.
Stayed 1 night in Aug 2025

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service
Terrible service. They do not live up to what they tell you! Will never do business with this hotel ever again
Stayed 2 nights in Aug 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Aug 2025

10/10 Excellent

serena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and hotel is exactly as pictured and such a beautiful little escape in London. Location is well connected to all public transport and there are brilliant restaurants just across the road. Will definitely be back!
Stayed 1 night in Aug 2025