We had a good couple of days in London. The place was a bit small for 5 since my kids are 16, 18, and 20 but it worked for the short stay. Louise was good about communicating and left instructions on how things worked.
The property was clean, functional, central (bus stop only a few steps from the front door and tube 150m away).
We had our family of 5 stay for 5 nights. While a bit cosy in the lounge once we had the sofa and fold out setup, we acknowledge it is a 1-bed apartment and it worked well for us with cafes and supermarkets just a 5 minute walk.
Kitchen was clean and had everything we needed for some basic cooking.
The property managers communicated clearly, checkin was easy and when we did have an issue with the internet, we were promptly informed there was someone looking into it and followed up once fixed to ensure it was working.
Thanks!