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Grand Sapphire Hotel & Banqueting

3.0 star property

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Photo gallery for Grand Sapphire Hotel & Banqueting

Twin Room, Ensuite | 1 bedroom
Creator video
Double Room, Ensuite | 1 bedroom
Garden
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Parking included

Explore the area

View in a map
45 Imperial Way, Croydon, England, CR0 4RR
  • Place, Chessington World of Adventures
    ‪33 min drive‬
  • Place, Big Ben
    ‪49 min drive‬
  • Place, Westminster Abbey
    ‪49 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪32 min drive‬

Room options

View all photos for Single Room

Single Room | 1 bedroom

Single Room

8.4 out of 10
Very good
(17 reviews)
  • 3 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Ensuite

Double Room, Ensuite | 1 bedroom

Double Room, Ensuite

8.2 out of 10
Very good
(22 reviews)
  • 3 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Ensuite

Twin Room, Ensuite | 1 bedroom

Twin Room, Ensuite

8.0 out of 10
Very good
(11 reviews)
  • 4 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Ensuite

Family Room, Ensuite | Miscellaneous

Family Room, Ensuite

7.6 out of 10
Good
(5 reviews)
  • 5 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed and 1 Double Bed

View all photos for Executive Double Room, Ensuite

Executive Double Room, Ensuite | Bathroom

Executive Double Room, Ensuite

  • 3 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, Ensuite (Executive)

Deluxe Double Room, Ensuite (Executive) | 1 bedroom

Deluxe Double Room, Ensuite (Executive)

  • 3 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Grand Sapphire Hotel & Banqueting

Hotel with free parking, in the vicinity of Westminster Bridge
A 24-hour front desk, wedding services and free self-parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include multilingual staff assistance. Housekeeping is not available.
Grand Sapphire Hotel & Banqueting offers 40 accommodations.
At Grand Sapphire Hotel & Banqueting, you'll find features such as free WiFi in public areas and self-parking.
  • Free WiFi and wired Internet in some public areas
  • Free self-parking
  • Amenities include multilingual staff and a lift
  • 10.9 mi (17.6 km) from Westminster Bridge and 11 mi (17.8 km) from Chessington World of Adventures
Grand Sapphire Hotel & Banqueting offers its guests multilingual staff and a lift. Public spaces have free WiFi and wired Internet. Self parking is free.

This 3-star Croydon hotel is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Free self parking on site

Conveniences

  • 24-hour front desk

Guest services

  • Multilingual staff
  • No housekeeping service
  • Wedding services

Accessibility

  • Lift

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.

Property is also known as

Grand Sapphire Hotel Croydon
Grand Sapphire Croydon
Grand Sapphire
Grand Sapphire Hotel
Sapphire & Banqueting Croydon
Grand Sapphire Hotel & Banqueting Hotel
Grand Sapphire Hotel & Banqueting Croydon
Grand Sapphire Hotel & Banqueting Hotel Croydon

Reviews

Grand Sapphire Hotel & Banqueting Reviews

7.6

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 333 out of 914 reviews
Rating 8 - Good. 280 out of 914 reviews
Rating 6 - Okay. 143 out of 914 reviews
Rating 4 - Poor. 88 out of 914 reviews
Rating 2 - Terrible. 70 out of 914 reviews

Reviews

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot dogs for breakfast
Stayed 1 night in Aug 2025

6/10 Okay

Alexander

Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

8/10 Good

DONALD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Temidayo

Liked: Cleanliness
The Grand Sapphire Hotel is a lovely place to stay if you are in the Croydon area. The room was pretty standard no bells and whistles, my room was well kept, had aircon and was fairly clean. I would have liked if there was a fridge, a remote for the aircon and a deep clean of the bathroom as there was some mould forming on the surfaces and on the shower head. The mattress in my room was not the best, was thin and I could feel the springs but otherwise I slept well. Unfortunately the windows and walls were not noise proof as I could hear the slamming of doors, cars driving past and other guests walking up and down the hallway which wasn’t pleasant but I got used to. I appreciated the complementary breakfast. In regards to the parking, there is an onsite car park however, it seems that those who were attending events at the venue were given preferential treatment and each time I would try to park I was met with a rude man shouting at me. luckily the other security guard allowed me to park in a free space. I think more information needs to be provided on the parking as I had read that there is parking and can’t image where I would have had to park if the nice security guard didn’t help me. The staff here were genuinely nice with a few who didn’t really make an effort to smile or say hello to me and the Asian security guard who would shout at me every-time I would try to park my car. Overall, it was an okay stay, I would consider coming again for a night or two thank you!
Stayed 2 nights in Aug 2025

8/10 Good

Nasir

Stayed 1 night in Jul 2025

4/10 Poor

Jeanette

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Philip

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Venecia, Liverpool

Stayed 1 night in Jul 2025

10/10 Excellent

Vasuki, SCARBOROUGH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean boutique hotel
Stayed 4 nights in Jul 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

I have stayed here many times and have never been disappointed.
Stayed 1 night in Jul 2025

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

DONALD

Liked: Cleanliness, property conditions & facilities, room comfort
Good
Stayed 1 night in Jul 2025

2/10 Terrible

Mohammed

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We didn't stay in the room ,because we booked a twin room and was given a double room because of there mix up at reservations team.I will be asking for a full refund as we did not stay in the room.
Stayed 1 night in Jul 2025

6/10 Okay

ANIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for Parties!

Venue Ideal for holding Weddings, Parties etc Just about a 3* hotel as no bar or restaurant and breakfast is minimal with a kettle to make your own coffee. I cannot fault the staff who were friendly and helpful.
Stayed 2 nights in Jul 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome thanks

I loved the Hotel. Very comfortable 😌 awesome
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Stayed 1 night in Jul 2025

10/10 Excellent

Mohammed

Stayed 1 night in Jul 2025

10/10 Excellent

Leo

Stayed 1 night in Jun 2025

4/10 Poor

shereen

Stayed 1 night in Jun 2025

10/10 Excellent

Bimpe

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Iyabode

Stayed 1 night in Jun 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
A stunning hotel inside. My room was also lovely and so clean and comfortable. The food was excellent and the staff very friendly and helpful.
Stayed 1 night in Jun 2025

8/10 Good

Iain

Liked: Cleanliness, property conditions & facilities, room comfort
We were attending a pre wedding celebration in the impressive ballroom at the Grand Sapphire
Stayed 1 night in Jun 2025

6/10 Okay

Warren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good apart from the noise outside that started at 1.30 am till about 3.30am unloading and loading of trucks
Stayed 2 nights in Jun 2025