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Grand Sapphire Hotel & Banqueting

3.0 star property

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Photo gallery for Grand Sapphire Hotel & Banqueting

Exterior
Creator video
Family Room, Ensuite | Bathroom
Deluxe Double Room, Ensuite (Executive) | Free cots/infant beds, bed sheets
Garden

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk

Explore the area

View in a map
45 Imperial Way, Croydon, England, CR0 4RR
  • Place, Croydon Airport Visitor Centre
    ‪6 min walk‬
  • Place, Airport House Business Centre
    ‪6 min walk‬
  • Place, Former Croydon Airport Terminal
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪74 min drive‬

Room options

View all photos for Single Room

Single Room | Free cots/infant beds, bed sheets

Single Room

8.4 out of 10
Very good
(19 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Ensuite

Double Room, Ensuite | Free cots/infant beds, bed sheets

Double Room, Ensuite

8.0 out of 10
Very good
(26 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Ensuite

Twin Room, Ensuite | Free cots/infant beds, bed sheets

Twin Room, Ensuite

8.0 out of 10
Very good
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, Ensuite

Family Room, Ensuite | Miscellaneous

Family Room, Ensuite

7.6 out of 10
Good
(5 reviews)
  • 5 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed and 1 Double Bed

View all photos for Executive Double Room, Ensuite

Executive Double Room, Ensuite | Bathroom

Executive Double Room, Ensuite

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, Ensuite (Executive)

Deluxe Double Room, Ensuite (Executive) | Free cots/infant beds, bed sheets

Deluxe Double Room, Ensuite (Executive)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Grand Sapphire Hotel & Banqueting

A 24-hour front desk, wedding services and free self-parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include multilingual staff assistance and a vending machine. Housekeeping is not available.
Grand Sapphire Hotel & Banqueting offers 40 accommodations. Cots/infant beds (complimentary) are also available.
During your stay at Grand Sapphire Hotel & Banqueting, you'll be close to Crystal Palace Park. Free WiFi in public areas and free self-parking are available.
  • Free WiFi and wired Internet in some public areas
  • Free self-parking
  • Amenities include multilingual staff, a lift and a vending machine
  • 10.9 mi (17.6 km) from Westminster Bridge and 11 mi (17.8 km) from Chessington World of Adventures
Grand Sapphire Hotel & Banqueting offers its guests a vending machine, multilingual staff, and a lift. Public spaces have free WiFi and wired Internet. Self parking is free.

This 3-star Croydon hotel is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Multilingual staff
  • No housekeeping service
  • Wedding services

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

Property is also known as

Grand Sapphire Hotel Croydon
Grand Sapphire Croydon
Grand Sapphire
Grand Sapphire Hotel
Sapphire & Banqueting Croydon
Grand Sapphire Hotel & Banqueting Hotel
Grand Sapphire Hotel & Banqueting Croydon
Grand Sapphire Hotel & Banqueting Hotel Croydon

Grand Sapphire Hotel & Banqueting Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 372 out of 986 reviews
Rating 8 - Good. 297 out of 986 reviews
Rating 6 - Okay. 150 out of 986 reviews
Rating 4 - Poor. 93 out of 986 reviews
Rating 2 - Terrible. 74 out of 986 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
On-site fairly secure Parking, Friendly Welcome at Reception, Clean Rooms, Hot Shower, Comfy Beds
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel stay I've ever had. Nothing was out of place.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Astra

Liked: Cleanliness, staff & service, amenities
Amazing stay, amazing breakfast and amazing staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

James Seamus

Liked: Cleanliness, amenities, property conditions & facilities
Great value for money - staff very helpful - good breakfasts and evening meals
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Yifru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and good service
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service
Fast, friendly check in. Comfortable and clean room.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Edirisa

Liked: Cleanliness
They are very good people for customer service
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Edward oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff on duty at the breakfast section was superb He was top-notch
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Kevin

Liked: Staff & service
No food in the evening and the bed was rock hard
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service. Quick and easy check in/out The room was clean and well suited for our stay
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Umashankar

Liked: Cleanliness, staff & service, property conditions & facilities
comfortable stay
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

N

Liked: Cleanliness
Room was warm and cosy limited noise only problem was the breakfast I was very hungry but good was stone cold and not enough to choose from as I do not eat meat
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay clean staff nice just right for us
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Docia

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

eddie

Liked: Cleanliness, staff & service, amenities
Great staff
Stayed 1 night in Nov 2025
Verified

6/10 Okay

John

Good hotel, location in an industrial estate. ID check require to check in
Stayed 1 night in Nov 2025
Verified

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

I have stayed here many times and have never been disappointed.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Vasuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean boutique hotel
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for a couple of days while I was in town. Clean room and friendly staff. Will certainly come back
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Wai K

Liked: Staff & service
Staff nice
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and food
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Samuel E

Liked: Cleanliness, staff & service, amenities
Breakfast
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Patricia Hettie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good. Hotel was clean and good parking spaces
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hospitality and very friendly
Stayed 2 nights in Jun 2025