6/10 â Okay
Oliver
Mit der Familie gereist
16. Apr. 2025
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
So lala
Not sure about this one. My first room was a room in the cellar. With a small window which was covered with greenery. I complained about that room as I expected something else from the booking info. I was changed to a room on the first floor overlooking the street. That was a nice room, very spacious. The furniture had seen better days but all in all a nice room. Turned out, that the AC did not work in that room and I am pretty sure that the staff knew about it. We started at about 25 degrees, after the first night it was 27,5 degrees. We thought it was strange, maybe we did not set the ac right. We left for the day and when we came back in the evening it was 30 degrees. I complained and was promised somebody would look at it. That person come and told us, that we could
Open the windows and use a fan that was in the cupboard. As an apology we could have breakfast the next day. Ok I thought, that is a compromise. Breakfast the next day was very overrun and we could only get a small table for two for the three of us. We did not even have enough space for our plates. So, all together I have to say that the staff was absolutely brilliant. They tried very hard to make our stay good but I would not stay there again.
Oliver
Aufenthalt von 2 NĂ€chten im April 2025