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Hard Rock Hotel London Ontario

4.0 star property

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Photo gallery for Hard Rock Hotel London Ontario

Indoor pool, free pool cabanas, pool umbrellas
Minibar, in-room safe, blackout curtains, soundproofing
Exterior
Nightclub
Serves lunch, dinner and happy hour

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Room service
  • Housekeeping
  • Breakfast available
  • Bar
  • Parking available

Explore the area

View in a map
100 Kellogg Lane, 1, London, ON, N5W0B4
  • Fanshawe College
    ‪3 min drive‬
  • Budweiser Gardens
    ‪5 min drive‬
  • University of Western Ontario
    ‪8 min drive‬
  • London, ON (YXU-London Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite (Gold, King with bunk bed)

Minibar, in-room safe, blackout curtains, soundproofing

Suite (Gold, King with bunk bed)

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Suite, Mobility Accessible (Gold, King with bunk bed)

Minibar, in-room safe, blackout curtains, soundproofing

Suite, Mobility Accessible (Gold, King with bunk bed)

  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Superior Room, Mobility Accessible (King with Sofa Bed)

Minibar, in-room safe, blackout curtains, soundproofing

Superior Room, Mobility Accessible (King with Sofa Bed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, Mobility Accessible (Gold, King)

Minibar, in-room safe, blackout curtains, soundproofing

Family Suite, Mobility Accessible (Gold, King)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Single Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room (Two Queens)

Minibar, in-room safe, blackout curtains, soundproofing

Superior Room (Two Queens)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room (King with Sofa Bed)

Minibar, in-room safe, blackout curtains, soundproofing

Superior Room (King with Sofa Bed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed

Minibar, in-room safe, blackout curtains, soundproofing

Classic Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Mobility Accessible

Minibar, in-room safe, blackout curtains, soundproofing

Classic Room, 1 King Bed, Mobility Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Terrace (Gold)

Suite, 1 Queen Bed, Terrace (Gold) | Minibar, in-room safe, blackout curtains, soundproofing

Suite, 1 Queen Bed, Terrace (Gold)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Terrace (Gold, Two Queens)

Minibar, in-room safe, blackout curtains, soundproofing

Suite, Terrace (Gold, Two Queens)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Terrace (Gold)

Minibar, in-room safe, blackout curtains, soundproofing

Suite, 1 King Bed, Terrace (Gold)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room (Two Queens)

Classic Room (Two Queens) | Minibar, in-room safe, blackout curtains, soundproofing

Classic Room (Two Queens)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hard Rock Hotel London Ontario

Family-friendly hotel with 2 restaurants and nightclub
2 restaurants, an indoor pool and a nightclub are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a coffee shop/cafe are on-site. Change of towels is available on request
Hard Rock Hotel London Ontario offers 164 accommodations with minibars and a safe. A pillow menu is available. 55-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of towels.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hard Rock Hotel London Ontario, you'll be within walking distance of Western Fair District. Features include free WiFi in public areas, plus 2 restaurants and an indoor pool. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, mini golf and a ropes course
  • 6 minutes by car from Budweiser Gardens and 9 minutes from University of Western Ontario
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
Hard Rock Hotel London Ontario offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A nightclub, a children's club, and a vending machine are also featured at the family-friendly Hard Rock Hotel London Ontario. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 6:30 AM to 11:00 AM.
Sessions – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
GMT-5 Lobby Lounge – This lobby lounge serves lunch, dinner and light fare. Happy hour is offered. Open daily.
1913 – This fine-dining restaurant serves dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Late-night fare is available from room service (during limited hours).

Languages

English, Filipino, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Secured, uncovered valet parking on site (CAD 39 per day; includes in/out privileges)
  • Limited on-site parking (max 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CAD 15 to 35 for adults and CAD 10 to 20 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • 1,913
  • GMT-5 Lobby Lounge
  • Sessions

Things to do

  • 24-hour gym
  • Children's club
  • Concerts/live shows
  • Evening entertainment
  • Games
  • Hot tub
  • Indoor pool
  • Mini golf
  • Nightclub
  • Playground
  • Ropes course
  • Shopping
  • TV in common areas
  • Ziplining

Family friendly

  • Children's club (surcharge)
  • Children's games
  • Grocery/convenience store
  • Indoor pool
  • Mini golf
  • Playground
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (213 centimetre wide door)
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Local artist showcase
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Late-night room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 85 per pet (varies based on length of stay), plus a one-time cleaning fee of CAD 75
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 35 for adults and CAD 10 to 20 for children
  • Valet parking fee: CAD 39.00 per day (in/out privileges)
  • Pet fee: CAD 85 per pet (varies based on length of stay) plus a one-off CAD75 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hard Rock London Ontario
Hard Rock Hotel London Ontario Hotel
Hard Rock Hotel London Ontario London
Hard Rock Hotel London Ontario Hotel London

Hard Rock Hotel London Ontario Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 97 out of 111 reviews
Rating 8 - Good. 10 out of 111 reviews
Rating 6 - Okay. 2 out of 111 reviews
Rating 4 - Poor. 0 out of 111 reviews
Rating 2 - Terrible. 2 out of 111 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dongkyu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Place I’d Love to Visit Again

This was my second visit to the Hard Rock Hotel, and I booked it to celebrate my daughter’s birthday. After my first stay a few days ago, I was impressed by the clean and convenient surroundings, so I didn’t hesitate to book again. On this visit, we also tried different restaurants and desserts within the building. Having access to a variety of dining options and recreational facilities all in one place is a huge advantage. Lastly, the pool and shower facilities were excellent. If any of my friends are visiting, I will definitely recommend this hotel to them.
Stayed 1 night in May 2025

10/10 Excellent

Lora, Kitchener

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with cool vibes. friendly and accommodating staff and lots of dining and entertainment options.
Stayed 1 night in May 2025

10/10 Excellent

Kyle

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in May 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Stephanie

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was so well done! The staff were very kind and attentive. There was even a turndown service with bottles of Fiji water and salted caramel chocolates. The pool area is gorgeous and they even stream the music under the water. If you are a big group though, I would avoid eating at Sessions (maybe until they work the kinks out). They only had 1 server for a group of 24. The kids had gotten their meals and finished them before the adults even got any drinks. We waited an hour for drinks and over an hour and a half for our food.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Best Hotel in London

The room condition was impeccable—no words needed to describe how clean it was. The service was excellent, and above all, the convenience of amenities and nearby recreational facilities makes it an outstanding hotel, especially for families.
Stayed 1 night in May 2025

8/10 Good

Shane

Travelled with partner
Liked: Cleanliness
Unique property in every aspect. Lots to do and see. Area needs improvement but has already come so far.
Stayed 1 night in May 2025

10/10 Excellent

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was amazing! We are local but celebrated my daughter’s birthday with a staycation to check out this new hotel and we will definitely be back. The staff was very friendly and super attentive. The pool was very nice too. All of the amenities the hotel offers are great! The restaurant (Sessions) was a 10/10. Our food tasted great and the service was good. Very happy with our stay and overall experience!
Stayed 1 night in May 2025

8/10 Good

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Service levels were disappointing for the price of

Im not a complainer but wanted to share my experience with my stay at your new hotel as a customer. I’ve stayed at multiple hard rock hotel locations. This is more constructive criticism than complaining. I want to see your hotel and operations do really well. I understand you just opened and your staff are all really nice. You can’t teach personality. That being said improvements need to be made with an experienced management staff to help them improve providing great customer service at a hotel of this standard. Otherwise this hotel will not stay in operation which we all don’t want. Upon check in I pulled up to the front entrance in my vehicle and introduced myself as a guest. I asked the best way to check in and if there was assigned parking for hotel guests. The concierge looked at me as if I was asking a confusing question to a point where I thought he was joking around with me but he obviously wasn’t. Upon check once I parked the staff were all really nice. A staff member guided us to our room. We could tell the hotel was far from being at capacity on a Friday night. The best room advertised as a suite was purchased by myself the night prior. -When we got ready to enter the room the staff member made a comment that she had personally stayed in the room and it has the smallest bathroom of all rooms that are advertised as suites in the room category we purchased. Lastly we called to order room service from the menu in the hotel room they said they don’t offer.
Stayed 1 night in May 2025

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Doug

Stayed 1 night in May 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Audrey

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hard Rock Hotel

Very beautiful hotel. A little pricey. My only disappointment was the lack of blue boxes in our room. The staff were friendly and accommodating.
Stayed 1 night in Apr 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel that is fun. When we walked in, there was a singer in the open bar. We were greeted by very friendly staff ( Anthony) who was happy to help with our luggage and answer all of my questions. The pool was amazing and the food in the restaurant on site was delicious. The next day, I met another staff member who walked with me to show me where Starbucks was located… on site, btw. Overall, a wonderful stay and we will return.
Stayed 1 night in Apr 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay!
Stayed 1 night in Apr 2025

10/10 Excellent

Prince

Liked: Cleanliness, staff & service, property conditions & facilities
great place
Stayed 1 night in Apr 2025

10/10 Excellent

E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staffs are very friendly
Stayed 1 night in Apr 2025