Hilton London Kensington

4.0 star property

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Photo gallery for Hilton London Kensington

Front of property – evening/night
Lobby
Deluxe Twin Room | Premium bedding, down duvets, in-room safe, desk
Lobby
Business centre

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Gym
  • Bar
  • 24/7 front desk

Explore the area

View in a map
179-199 Holland Park Avenue, London, England, W11 4UL
  • Westfield London Shopping Centre
    ‪6 min walk‬
  • Olympia Conference and Exhibition Centre
    ‪14 min walk‬
  • Hyde Park
    ‪6 min drive‬
  • London (LHR-Heathrow)
    ‪25 min drive‬

Room options

Room, 1 Single Bed

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

Deluxe Twin Room

8.8 out of 10
Excellent
(6 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

Junior Suite, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Double Bed

8.0 out of 10
Very good
(89 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Double Bed

7.8 out of 10
Good
(8 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Presidential Suite

  • 42 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Twin Hilton Guest Room

7.6 out of 10
Good
(30 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Double Room

  • Sleeps 2

Deluxe Twin Room

  • Sleeps 2

Presidential Suite

  • Sleeps 2

Hilton Junior Suite

  • Sleeps 2

Superior Twin Room

  • Sleeps 2

Single Room

  • Sleeps 1

Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

Twin Room

  • Sleeps 2

Deluxe Double Room

  • Sleeps 2

Similar properties

About this property

Hilton London Kensington

Hotel with a restaurant, a quick walk to Westfield London Shopping Centre
A restaurant, a fitness centre and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour business centre, self parking and 24-hour room service are on-site.
Hilton London Kensington offers 601 air-conditioned accommodations with laptop-compatible safes and a safe. Beds feature down duvets and premium bedding. 43-inch LCD televisions come with digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This London hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton London Kensington. During your stay, you're just a quick walk from Westfield London Shopping Centre. Free WiFi in public areas, a restaurant and a gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at Westeleven Restaurant, a buffet restaurant that serves British cuisine
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the proximity to public transport and the location
  • 7 minutes by foot from Westfield London Shopping Centre and a 3-minute drive from Olympia Conference and Exhibition Centre
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 10 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton London Kensington. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star London hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Westeleven Restaurant – This buffet restaurant specialises in British cuisine and only serves breakfast.
Avenue Bar & Lounge – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 14.99 per stay)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (GBP 39 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 19.95 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Avenue Bar & Lounge
  • Westeleven Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (85 centimetre high)
  • Lift (160 centimetre wide door)
  • Magnifying mirror
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (72 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1973
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 90
Contactless check-in and check-out are available
Late check-in fee: GBP 90 for check-in between 5:00 PM and midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 90
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 35 per accommodation, per stay, plus a deposit of GBP 35 per stay
  • Maximum 2 (weight limit: 75 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 19.95 per person
  • Fee for in-room wireless Internet: GBP 14.99 per stay (rates may vary)
  • Secured self-parking fee: GBP 39.00 per day
  • Pet deposit: GBP 35 per stay
  • Pet fee: GBP 35 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: GBP 90 (subject to availability)
  • Late check-in fee: GBP 90 for check-in between 5:00 PM and midnight
  • Late check-out fee: GBP 90 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Hilton Honors mobile app before check-in.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel London Kensington
Hilton London Kensington
London Kensington Hilton
Hilton Kensington
Hilton London Kensington England
Hilton London Kensington Hotel London
London Hilton
Hilton London Kensington Hotel
Hilton London Kensington Hotel
Hilton London Kensington London
Hilton London Kensington Hotel London

Hilton London Kensington Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 398 out of 1004 reviews
Rating 8 - Good. 292 out of 1004 reviews
Rating 6 - Okay. 163 out of 1004 reviews
Rating 4 - Poor. 97 out of 1004 reviews
Rating 2 - Terrible. 54 out of 1004 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, amenities
Little bit tired but fine for short stay.
Stayed 1 night in Jun 2025

6/10 Okay

Nkosiyati

Liked: Cleanliness, staff & service, room comfort
Service was good and hotel was comfortable. It’s a bit dated but fine.
Stayed 1 night in Jun 2025

8/10 Good

Nicholas

Liked: Staff & service, amenities
The staff was very helpful & kind. The hotel rooms are a little tired and that is the only reason for any negative to say.
Stayed 4 nights in May 2025

6/10 Okay

Woods

Disliked: Cleanliness, property conditions & facilities
We’re generally a fan of Hilton hotels however this one needs a little tlc, location wise it’s excellent right next to Shephard’s bush tube, Westfield shopping and a short walk from Kensington gardens, however the rooms need modernising as there are no usb points, our plug sockets by the desk were actually pushed into the wall, the shower was grubby with age and if you’re a tall person of around 6,2 in the particular room we were in you are showering with your head constantly at an angle, this does however seem to be reflected in the price.
Stayed 2 nights in May 2025

2/10 Terrible

Michael

Travelled with partner
Disliked: Amenities, property conditions & facilities
Tired, dates and run down property, tiny rooms and bathrooms , very basic facilities, more of a 2-3 star hotel
Stayed 1 night in May 2025

6/10 Okay

Elaine

Travelled with family
Location was good and easy access to transport. Property is run down and in need of refurbishment. Rooms are very small and basic. Bathroom was clean but in need of refresh
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Travelled with partner
Wonderful place to stay when you’re using Le Shuttle.
Stayed 1 night in May 2025

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff wonderfull - very helpful and friendly - very convenient location to transportation - breakfast was excellent
Stayed 2 nights in May 2025

6/10 Okay

Herbert

Business traveller
The room was small and bathrooms too small. Showering water runs onto floors
Stayed 3 nights in May 2025

8/10 Good

falah al

Stayed 6 nights in May 2025

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Camaryn

Travelled with partner
Outdated property was torn and carpet dirty in halls
Stayed 1 night in May 2025

10/10 Excellent

Soheil

Stayed 1 night in May 2025

10/10 Excellent

Margaret

Travelled with family
Stayed 3 nights in May 2025

10/10 Excellent

Shirleen

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Leisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms a bit tired in places but very clean and tidy, amazing location for Kensington and sbush... Would stay again!
Stayed 1 night in May 2025

8/10 Good

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

EOJIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

Amazing as always.
Stayed 1 night in May 2025

2/10 Terrible

Anand

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

Opposite experience of a hotel being a place of re

Checked into a room with unbelievably loud maintenance drilling in adjacent room from 9am. The hotel didn't inform ahead and rented out a room knowing well that from 9am,no guest can sleep in it.
Stayed 1 night in May 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although there are small signs the hotel is showing its age, our stay was very comfortable. Great staff, good dining options and comfortable bedding. Just 8 minutes walk to Westfield London for great shopping and food. Well located between Holland Park tube and Sheperds Bush tube and overground. Value for money is excellent.
Stayed 4 nights in May 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay as always

Great stay as always
Stayed 1 night in May 2025

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025