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Holiday Inn Express London - Croydon by IHG

3.0 star property

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Photo gallery for Holiday Inn Express London - Croydon by IHG

Bar (on property)
Exterior
Individually decorated, individually furnished, desk, laptop workspace
Meeting facility
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Pet-friendly

Explore the area

View in a map
1 Priddys Yard Off Frith Rd, Croydon, England, CR0 1TS
  • Place, Centrale Shopping Centre
    ‪1 min walk‬
  • Place, Whitgift Shopping Centre
    ‪1 min walk‬
  • Place, Fairfields Halls
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪68 min drive‬

Room options

View all photos for Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Room, 1 Double Bed, Accessible (with Free Hot Breakfast) | Room amenity

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (with Free Hot Breakfast)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room (with Free Hot Breakfast)

7.6 out of 10
Good
(4 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room, 2 Single Beds (with Free Hot Breakfast)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Single Beds (with Free Hot Breakfast)

8.6 out of 10
Excellent
(14 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

8.6 out of 10
Excellent
(20 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Double Bed (with Free Hot Breakfast)

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 Double Bed

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About this property

Holiday Inn Express London - Croydon by IHG

Hotel in Croydon with free breakfast and 24-hour front desk
Along with a bar/lounge, this hotel has a business centre and dry cleaning. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Holiday Inn Express London - Croydon by IHG offers 156 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express London - Croydon by IHG. You'll find features such as free breakfast and free WiFi in public areas, plus a bar.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • 10.4 miles (16.8 km) from London Eye and 10.5 miles (17 km) from Big Ben
  • Cats and dogs welcome for a fee (restrictions apply)
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. The business-friendly Holiday Inn Express London - Croydon by IHG also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities.

Smoking is allowed in designated areas at this 3-star Croydon hotel.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Handrails in stairways (91 centimetre high)
  • Lift (152 centimetre wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heated floor
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 35.00 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 66 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 35.00 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Croydon Holiday Inn Express
Croydon Holiday Inn Express London
Holiday Inn Express Croydon
Holiday Inn Express Croydon London
Holiday Inn Express London Croydon
Holiday Inn Express London Hotel Croydon
Express London Croydon
Holiday Inn Express London Croydon Hotel Croydon
Holiday Inn Express London Croydon Hotel
Express London Croydon By Ihg
Holiday Inn Express London Croydon
Holiday Inn Express London Croydon by IHG
Holiday Inn Express London Croydon an IHG Hotel
Holiday Inn Express London - Croydon by IHG Hotel
Holiday Inn Express London - Croydon by IHG Croydon
Holiday Inn Express London - Croydon by IHG Hotel Croydon

Holiday Inn Express London - Croydon by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 140 out of 252 reviews
Rating 8 - Good. 70 out of 252 reviews
Rating 6 - Okay. 24 out of 252 reviews
Rating 4 - Poor. 11 out of 252 reviews
Rating 2 - Terrible. 7 out of 252 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Dock

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

2/10 Terrible

Earnest

Travelled with partner
During my recent stay, I requested assistance with the heating in my room, as it was extremely cold. I contacted the reception several times and was assured that someone would come to help, but no one ever arrived. As a result, the room remained freezing throughout the night. My partner was coughing and feeling unwell due to the cold, which made the stay very uncomfortable. I was very disappointed both with the lack of proper heating and the poor customer service in handling the issue. Based on this experience, I cannot see myself returning to the hotel in the future.
Stayed 1 night in Aug 2025

10/10 Excellent

Amo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Aug 2025

8/10 Good

Kristie

Stayed 1 night in Aug 2025

8/10 Good

Cynthia, Carcavelos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

6/10 Okay

Eugene

Travelled with group
Liked: Staff & service
When making beds make sure there are no stains on bedding. Vacuum when coming to clean even if it seems like it may not need it. As we are coming from outside and eating in our rooms. Some room deodorizer to keep rooms with a fresh smell.
Stayed 7 nights in Jul 2025

10/10 Excellent

SHARON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Margherita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is wonderful, hotel very comfortable. Surrounding area is not the top, however you can find a lot of supermarket and places to eat
Stayed 4 nights in Jul 2025

10/10 Excellent

Margherita

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is fantastic, clean, breakfast wonderful, lovely staff. The only point is the surronding area. However, the area counts with several place to buy food and supermarkets. The train close to the hotel is direct to the center of London
Stayed 5 nights in Aug 2025

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Sherif

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked my stay bfast is great staff are friendly
Stayed 5 nights in Jul 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast options. Friendly staff.
Stayed 6 nights in Jul 2025

10/10 Excellent

Henry Olufemi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pleasantly clean, convenient and assesible. I also liked the breakfast.
Stayed 6 nights in Jul 2025

8/10 Good

Jagdeo, Chaguanas

Liked: Cleanliness, property conditions & facilities
The Hotel was quiet , well kept and good service.
Stayed 7 nights in Jul 2025

10/10 Excellent

Hany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hamza and other staff is the real hotel assets

We returned again as hotel has friendly staff , clean and comfortable .
Stayed 2 nights in Jul 2025

10/10 Excellent

Liviu

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was fair ( quality/price)
Stayed 4 nights in Jul 2025

6/10 Okay

Derek

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Sucked that I could only get twin beds
Stayed 2 nights in Jul 2025

10/10 Excellent

Jacqueline

Stayed 2 nights in Jul 2025

4/10 Poor

Leah

Travelled with group

Barely slept for 2 nights

We were initially very pleased with our room, the hotel staff seemed nice and lovely at breakfast but we had neighbours up all hours being extremely loud shouting and using the hairdryer most of the night. We called down to reception at 1am and then again at 3am and a staff member went to the room on one occasion to ask them to keep the noise down, but they didn’t listen so we were kept up and didn’t sleep much. Was sad that nothing was done about it and had mentioned during check out to which we got “sorry about that, there was a group of kids in the room” appreciate it wasn’t their fault, but they should make sure they were removed if they weren’t being respectful. Wasn’t worth £280 for 2 nights of no sleep, won’t be back
Stayed 2 nights in Jul 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

It was a great stay. Bathroom was spotless, air conditioning was lovely. Hotel is within walking distance of the train station. I’ll definitely book the hotel again.
Stayed 1 night in Jun 2025

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice
Stayed 1 night in Jun 2025

4/10 Poor

Aidan

Not happy

Firstly my girlfriend and who are both 19 tried to get a drink at the bar but were told we had to be 21, we live in the UK for god's sake, the age of consent for alcohol is 18. We were told breakfast was served until 10.30, we arrived for breakfast at 9.25 and was told we had 5 minutes left for breakfast. Wouldn't stay here again!!
Stayed 2 nights in Jun 2025

8/10 Good

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Mariamawit

Travelled with family
Stayed 8 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities
It was good
Stayed 3 nights in Jun 2025