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Holiday Inn Hotel & Suites London by IHG

3.0 star property

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Photo gallery for Holiday Inn Hotel & Suites London by IHG

Exterior
Hypo-allergenic bedding, down duvets, desk, blackout curtains
Exterior
Exterior
Point of interest

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
855 Wellington Rd S, London, ON, N6E3N5
  • Place, White Oaks Mall
    ‪14 min walk‬
  • Place, Parkwood Hospital
    ‪5 min drive‬
  • Place, Victoria Hospital
    ‪7 min drive‬
  • Airport, London, ON (YXU-London Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Standard Room

8.8 out of 10
Excellent
(10 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed, Microwave

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Suite, 1 King Bed, Microwave

8.0 out of 10
Very good
(13 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(71 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

8.4 out of 10
Very good
(6 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Minifridge)

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Suite, 1 King Bed with Sofa bed (Minifridge)

8.0 out of 10
Very good
(18 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Standard Room, 1 King Bed

7.8 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Hotel & Suites London by IHG

This smoke-free hotel features an indoor pool, a fitness centre and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre.
Holiday Inn Hotel & Suites London by IHG offers 143 accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets. Flat-screen televisions come with cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Hotel & Suites London by IHG. During your stay, you're just a quick walk from Landmark Cinemas 8 London. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute walk from Landmark Cinemas 8 London and 9 minutes on foot from Westminster Ponds
  • Dogs welcome for a fee (restrictions apply)
Holiday Inn Hotel & Suites London by IHG offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. A 24-hour business centre and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 1215 square feet (113 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Hotel & Suites London by IHG. Free self parking is available.

This 3-star London hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,215 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CAD 30.00 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel London
Holiday Inn London
London Hotel And Suites
Holiday Inn Hotel & Suites London Ontario
& Suites London By Ihg London
Holiday Inn Hotel Suites London
Holiday Inn Hotel Suites London an IHG Hotel
Holiday Inn Hotel & Suites London by IHG Hotel
Holiday Inn Hotel & Suites London by IHG London
Holiday Inn Hotel & Suites London by IHG Hotel London

Holiday Inn Hotel & Suites London by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 447 out of 1004 reviews
Rating 8 - Good. 290 out of 1004 reviews
Rating 6 - Okay. 143 out of 1004 reviews
Rating 4 - Poor. 59 out of 1004 reviews
Rating 2 - Terrible. 65 out of 1004 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Ashton

Travelled with family
Liked: Staff & service
Front desk person was lovely
Stayed 1 night in Jan 2026

10/10 Excellent

ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated rooms with awesome comfy beds. Lots of amenities within walking distance.
Stayed 1 night in Dec 2025

8/10 Good

Paul

Stayed 2 nights in Jan 2026

10/10 Excellent

Jason

Liked: Cleanliness, amenities
It Was a wonderful experience for me
Stayed 2 nights in Jan 2026

10/10 Excellent

Seyedehsara

Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Stayed 1 night in Jan 2026

10/10 Excellent

Betty Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly and helpful. Room met our needs and was very clean.
Stayed 1 night in Dec 2025

8/10 Good

Ginger

Liked: Cleanliness, staff & service
Stayed 7 nights in Dec 2025

6/10 Okay

Wayne

Stayed 1 night in Dec 2025

6/10 Okay

Tomasz

Travelled with family
Liked: Staff & service
Disliked: Amenities
only one elevator working, takes forever to go up or down, you can't even get in when the service personnel uses the same elevator for their laundry carts. Lock on the room door didn't work, no matter how many times they exchange the entry key. included breakfast, not in the same building, with very, very poor menu( not even orange juice for kids, just water)The pool not in the best condition either, water not really clean, and the whole room pretty cold.The only good thing about this place was the comfy mattresses, and the OUTSTANDING service for both check in, and check out
Stayed 1 night in Dec 2025

8/10 Good

Diana

Stayed 1 night in Dec 2025

6/10 Okay

Karen

Travelled with family
Liked: Staff & service
Nice hotel although the toilets are too low and the heating system was filthy
Stayed 1 night in Dec 2025

8/10 Good

Gregory

Stayed 1 night in Dec 2025

10/10 Excellent

Tim

Stayed 1 night in Dec 2025

6/10 Okay

Jason

The room was ok. But the elevator and the elevator need work. The smell in the room had a heavy chemical smell, it kept me wake.
Stayed 1 night in Dec 2025

8/10 Good

Brenda

Stayed 1 night in Dec 2025

6/10 Okay

Eugene

Travelled with family
Disliked: Staff & service, property conditions & facilities
Facility was dirty, front staff was not friendly… Service was not at Holiday Inn standards.
Stayed 1 night in Dec 2025

8/10 Good

antonina

Liked: Cleanliness, property conditions & facilities, room comfort
Fantastic
Stayed 1 night in Dec 2025

10/10 Excellent

John, Naperville

Stayed 1 night in Dec 2025

10/10 Excellent

Doug

Stayed 1 night in Dec 2025

8/10 Good

Jeff

Stayed 1 night in Dec 2025

8/10 Good

Jennifer

Stayed 1 night in Dec 2025

10/10 Excellent

Raymond, Waterloo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and clean room
Stayed 1 night in Dec 2025

10/10 Excellent

Doug

Stayed 2 nights in Dec 2025

8/10 Good

Wayne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025