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Holiday Inn London Brent Cross by IHG

4.0 star property

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Photo gallery for Holiday Inn London Brent Cross by IHG

Exterior
Desk, iron/ironing board, free cots/infant beds, free WiFi
Bar (on property)
Lobby
Breakfast, lunch and dinner served

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
Tilling Road Brent Cross, London, England, NW2 1LP
  • Place, Brent Cross Shopping Centre
    ‪5 min walk‬
  • Place, Hendon Leisure Centre
    ‪9 min walk‬
  • Place, Middlesex University
    ‪6 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪60 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Single Beds

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed with Sofa bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 Double Bed with Sofa bed

  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 Double Bed, Accessible

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Double Beds

  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 Queen Bed

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Room amenity

Premium Room, 1 King Bed

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Holiday Inn London Brent Cross by IHG

Along with a restaurant, this hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas, a free area shuttle and a free shopping centre shuttle are also provided. Additionally, 24-hour room service, a business centre and conference space are on-site.
Holiday Inn London Brent Cross by IHG offers 154 accommodations with free newspapers and coffee/tea makers. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

With your stay at Holiday Inn London Brent Cross by IHG, you're connected to a shopping centre and just a quick walk from Brent Cross Shopping Centre. You'll find features such as free WiFi in public areas and free train pick-up service, plus a restaurant.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Just a 2-minute drive from Brent Cross Shopping Centre and 7 minutes from Royal Air Force Museum London
  • Free train station pick-up, shopping centre and local-area shuttle service
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 2034 square feet (189 square metres) and includes conference space. The business-friendly Holiday Inn London Brent Cross by IHG also features multilingual staff, concierge services, and complimentary newspapers in the lobby. An area shuttle and A train station pick-up shuttle are free. For a fee, parking is available.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
Junction Restaurant – This restaurant serves breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle
  • Free train station pick-up shuttle
  • Free shopping centre shuttle
  • Parking on site (GBP 12 per day)
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Junction Restaurant

Family friendly

  • Free area shuttle
  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,034 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • At least 80% organic food
  • Built in 1993
  • Comprehensive food waste policy
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 16.95 per person
  • Self-parking fee: GBP 12.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Holiday Inn London Brent Cross by IHG offers transfers from the train station. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Brent Cross Holiday Inn
Brent Cross Holiday Inn London
Holiday Inn Brent
Holiday Inn Brent Cross
Holiday Inn Brent Cross Hotel
Holiday Inn Brent Cross Hotel London
Holiday Inn Cross
Holiday Inn London Brent
Holiday Inn London Brent Cross
London Holiday Inn Brent Cross
Holiday Inn London Brent Cross Hotel
Holiday Inn London - Brent Cross Hotel London
London Brent Cross By Ihg
Holiday Inn London Brent Cross
Holiday Inn London Brent Cross by IHG Hotel
Holiday Inn London Brent Cross an IHG Hotel
Holiday Inn London Brent Cross by IHG London
Holiday Inn London Brent Cross by IHG Hotel London

Holiday Inn London Brent Cross by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 233 out of 775 reviews
Rating 8 - Good. 373 out of 775 reviews
Rating 6 - Okay. 121 out of 775 reviews
Rating 4 - Poor. 22 out of 775 reviews
Rating 2 - Terrible. 26 out of 775 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Locked out of Holiday Inn Brent Cross

I arrived at Holiday Inn Brent Cross to find the doors locked. Staff let me in and confirmed that all reservations had been transferred to Holiday Inn, Wembley, but this had not been communicated ahead of my trip and I had no choice but to accept the transfer. When I arrived at the Wembley Hotel, my room was a twin and not a double as booked. I requested a different room but the hotel was full. The room provided suffered from excessive noise generated by the nearby lift which sounded like someone drilling and sound proofing windows which were not fitted properly so there was a lot of noise from outside. I confirmed the details to staff on departure but no offer of compensation for any of the inconvenience of this trip.
Stayed 1 night in Mar 2020
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feb 2020

A hotel in london with a car park. Perfect for us. A clean tidy hotel. Staff were pleasant. Rooms comfy. More than enough breakfast options. Shopping centre just across the road for evening food options. We will be back.
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, well maintained and the staff are friendly, always willing to help.
Stayed 12 nights in Feb 2020
Verified review

8/10 Good

STEPHEN

Liked: Cleanliness, staff & service, room comfort

Great London break

AC very noisy an needed to turn off at night. For the price this is a great hotel and near the tube to get into London. Also they offer a good shuttle service, but his is only one way.
Stayed 2 nights in Feb 2020
Verified review

6/10 Okay

Verified traveller

Old for new.

Tired upholstery, sheets, linens and towels, the rugs are stained and grimey, overall below par, not worth it.
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
Overall pretty good, property getting old and a little tired
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Needs refurbishing in some rooms sit leather on seats downstream
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
중심지에서 너무 멀리 있어서 그렇 시설이나 다른점은 괜찬습니다. 시간상의 여유가 있으면 전철이나 버스로 이동 이가능합니다
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and accommodating staff. Clean room and very comfy bed.
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for us and breakfast was very good, the bed was very comfortable too
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, room comfort

Amazing value

The staff really friendly and breakfast excellent. They forgot to order me a paper but sent a taxi to buy one, no charge. Organised free taxi to tube station. Excellent value for money. Recommended to family and friends.
Stayed 2 nights in Jan 2020
Verified review

6/10 Okay

StellaRita

Liked: Cleanliness, property conditions & facilities, room comfort

Okay place

It was a clean room but they weren't replacing the bathroom toileteries daily. I kept calling reception to request for my daily bathroom supplies. It is facing Brent cross mall but you have to walk through a foot bridge for about 10mins to get to the mall. Their breakfast was great.
Stayed 3 nights in Jan 2020
Verified review

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
L albergo è abbastanza nuovo e confortevole, ma si trova su una statale. Dista 10 minuti a piedi dalla stazione della metropolitana ma la zona è buia e isolata ...sul sito propongono lo shuttel gratuito per i clienti da e per la stazione metro di Brent Cross, fino alle ore 21.00....mai disponibile ...perche fuori uso per 15 giorni. Inoltre gli orari per la colazione cambiavano tutti i giorni...nessun cartello era visibile ai clienti.... Noi siamo rimasti 4 giorni, la colazione era inclusa nel prezzo....ma per 2 mattine abbiamo dovuto discutere per averla ....
Stayed 4 nights in Dec 2019
Verified review

8/10 Good

A.M.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the location of this hotel. We’ve stayed here as a family 7 times in the last 9 years and have always had a good experience. The hotel staff is warm, kind, and sincerely helpful (Paulina at the restaurant, Marco and Beata at the Front Desk, Shabani who drives the shuttle are all marvelous!), and although the hotel is now in need of updating, the rooms are still comfortable and clean. I was told they recently upgraded the temperature control system and the rooms feel a lot better now, much easier to regulate. Breakfast is varied and satisfying, with the main event being the traditional English breakfast (different types of eggs, back bacon, hash browns, sausage, mushrooms, baked beans, cold cuts, fresh fruit, several breads and pastries, yogurt, cereal, fruit juices, different kinds of coffee drinks). Restaurant service at night is good, decent choices, reasonably priced. The shuttle service to the Brent Cross Underground and Shopping Centre is regular and reliable (with set times during the day and night). Good wifi. The hotel is only about 20 mins from Central London by car, and it’s easy to catch a taxi to King’s Cross or St. Pancras. Heathrow Airport is maybe only 30-40 mins away as well. I’ve enjoyed every stay that I’ve had at the Holiday Inn Brent Cross and will continue patronizing it each time I find myself in London!
Stayed 2 nights in Dec 2019
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very helpful
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Alessandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto bene. Solo un po' distante, ma comunque molto ben servita dai mezzi anche negli orari in cui non funziona la navetta.
Stayed 3 nights in Dec 2019
Verified review

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
A bit old and not very clean - staff was super friendly
Stayed 2 nights in Dec 2019
Verified review

8/10 Good

SHAHEEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice clean hotel

Nice hotel and good location A shame about parking charges
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's great value and the complimentary shuttle service is great.
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was good. Room was clean. Not a big room but got everything we needed. Could do with better pedestrian access across the road to walk to tube station.
Stayed 2 nights in Nov 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were very good, the staff was incredible, location was challenging unless you drove.
Stayed 12 nights in Oct 2019
Verified review

10/10 Excellent

XX

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was safe, clean, and convenient. Staff is very attentive.
Stayed 6 nights in Nov 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No main light in bedroom (511) Good sized room comfy beds
Stayed 1 night in Nov 2019
Verified review

2/10 Terrible

Nino

Liked: Staff & service
Disliked: Cleanliness
Bed Bugs in some rooms, terrible experience, the staff at the front were not friendly and only one person was there at check-in and line was long
Stayed 3 nights in Oct 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The French desk clerks were at times disrespectful. They are dealing with people from all over the world and no one should be mistreated.
Stayed 6 nights in Oct 2019