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Hub By Premier Inn London Westminster - Saint James' Park

3.0 star property

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Photo gallery for Hub By Premier Inn London Westminster - Saint James' Park

Exterior
Superior Double Room | Bed sheets
Bar (on property)
Bar (on property)
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • 24/7 front desk

Explore the area

View in a map
15 Dacre Street, Westminster, London, England, SW1H 0DJ
  • Place, Westminster Abbey
    ‪3 min walk‬
  • Place, Big Ben
    ‪7 min walk‬
  • Place, Buckingham Palace
    ‪9 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪46 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Bed sheets

Standard Double Room

7.2 out of 10
Good
(7 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Bed sheets

Superior Double Room

9.4 out of 10
Exceptional
(10 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Roll-in Shower

Standard Double Room, Roll-in Shower | Bed sheets

Standard Double Room, Roll-in Shower

8.6 out of 10
Excellent
(11 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Restaurant
Hub By Premier Inn London Westminster - Westminster Abbey
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • 24/7 front desk
4.4 out of 5, Excellent, 522 reviews
The price is CHF 98
includes taxes & fees
8 Feb - 9 Feb
Hub By Premier Inn London Westminster - Westminster Abbey

About this property

Hub By Premier Inn London Westminster - Saint James' Park

Hotel in London, 8-minute walk to Big Ben
A 24-hour front desk, express check-out and free Wi-Fi in public areas are available at this smoke-free hotel.
Hub By Premier Inn London Westminster - Saint James' Park offers 137 accommodations.
During your stay at Hub By Premier Inn London Westminster - Saint James' Park, you're just a quick walk from Big Ben. You'll find features such as free WiFi in public areas and breakfast (surcharge).
  • Free Wi-Fi in some public areas
  • To-go breakfast offered for a fee
  • Services include luggage storage
  • Just a 4-minute walk from Westminster Abbey and 8 minutes on foot from Big Ben
As a guest of Hub By Premier Inn London Westminster - Saint James' Park, you'll find express check-out and a lift. WiFi is free in public spaces.

This 3-star London hotel is smoke free.

Guests can enjoy to-go breakfast for a fee.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (GBP 44 per day)

Food and drink

  • Breakfast to-go available for a fee: GBP 6 for adults and GBP 6 for children

Conveniences

  • 24-hour front desk
  • Luggage storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:00 AM
Minimum check-in age - 18

Check-out

Check-out before 12:00 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately GBP 6 for adults and from GBP 6 for children
  • Nearby parking fee: GBP 44 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hub By Premier Inn London Westminster - Saint James' Park Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 78 out of 164 reviews
Rating 8 - Good. 50 out of 164 reviews
Rating 6 - Okay. 23 out of 164 reviews
Rating 4 - Poor. 9 out of 164 reviews
Rating 2 - Terrible. 4 out of 164 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Susan

Liked: Cleanliness, staff & service
Disliked: Amenities
We expected a small room but this was more like a closet. We had requested an early check in and a window, this was not ready upon arrival. My husband had to crawl out of bed , only way to get out was the bottom of the bed. He then had to be careful not to hit his head on the TV. When you took a shower, the entire bathroom got soaked. The staff was nice, but I would never recommend this hotel.
Stayed 4 nights in Oct 2025

6/10 Okay

Marty

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
If you are a minimalist and travel light and travel alone, this place is for you. If you checked a bag and plan on staying here for longer than a week and you are traveling with someone, look elsewhere. The rooms are very, very small. The bed takes up most of the floor space. There are NO shelves to place any personal items (including the bathroom). And the “closet” is only big enough to hang 4 shirts / jackets. The staff is very young (20-ish) and very inexperienced. It took 3 requests to have our room serviced. Location wise, it is walking distance from St James Station and convenient to get where you want to go around town. But there are better options. Stay here if you like cozy places with nowhere to hang your clothes.
Stayed 6 nights in Oct 2025

10/10 Excellent

Robert

Stayed 5 nights in Oct 2025

10/10 Excellent

Elmer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean they had great air conditioning , it’s on a great location
Stayed 3 nights in Aug 2025

8/10 Good

David

Carpet was dirty. Touch screen switches and HVAC. The screen would light up randomly at night for a second and wake me up. No place to put your clothes. 3 hangers and a foot wide single shelf.
Stayed 3 nights in Oct 2025

8/10 Good

Jessica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great location
Stayed 5 nights in Oct 2025

10/10 Excellent

Bridget Madeleine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything you need and great location! Breakfast was convenient and pretty good.
Stayed 4 nights in Oct 2025

10/10 Excellent

Roland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for short stays. Convenient, near to most historical locations. Very clean and comfortable room. Staff very helpful pleasant. Coffee, tea, water available 24 hours free. Breakfast all you can eat for £6.oo.
Stayed 1 night in Oct 2025

8/10 Good

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
The room is too small, no closet, no area to put the luggage, but the attention was great, Julia is amazing
Stayed 4 nights in Oct 2025

8/10 Good

Louise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful young man at the front desk named Justin. The bathroom needs a place to hang your towels to dry as they want you to re-use them. The room has no window which makes the room seem smaller . Overall a nice place to stay short term.
Stayed 3 nights in Oct 2025

6/10 Okay

Becky

Travelled with partner
Liked: Cleanliness, staff & service
Walkable, close to landmarks. Easy access to transportation options. Walking distance to restaurants but not a lot of options close by.
Stayed 3 nights in Oct 2025

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great for central location to some must see areas. Got back late night and area was quiet and safe. Walking distance to underground and bus stops. Would stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accommodating. The lady that took care of the breakfast food was always cheerful and helpful. The lady who checked us in found a room with a window when I mentioned that I was claustrophobic. I asked for ice on the evenings, to ice my sore foot, and the young man at the desk was very understanding and helpful. Overall, a wonderful stay. The location was perfect. Thank you.
Stayed 3 nights in Oct 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location.
Stayed 3 nights in Sep 2025

8/10 Good

Audis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with metro station across the street, restaurants and entertainment also within walking distance, great customer service by staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Christy

Stayed 5 nights in Sep 2025

6/10 Okay

Gary

Travelled with partner
Liked: Cleanliness
Hotel is in a great location but the rooms are very small and difficult for two people and luggage to utilize. We had a king bed with 1 pillow and just had bed linens left on the bed for us to put on. We had 1 bath towel and 1 hand towel in the room with no wash cloth or bath mat. Ordered food one night and it was just reheated bad pasta for $15. We also had the room directly above the front entrance (1st floor) which had automatic doors that you could hear and feel every time they opened. Additionally they play music in the entry area and you could hear it constantly. No ice machine on property as well. We would recommend the area for sure but probably not this hotel.
Stayed 2 nights in Sep 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was fine, but should be included. Free coffee all day was good. Rooms are very tiny, but very efficient. Lounge area is nice.Large persons should find a different hotel. Very close to St. James Underground station, which is great.
Stayed 7 nights in Sep 2025

6/10 Okay

Edwin

Travelled with family, Travelled with group
During check-in, we were not informed that housekeeping services required an advance request. After being away for the entire day, we returned to find that the trash had not been collected and the towels had not been replaced. Additionally, the room was noticeably small. While the stay was acceptable overall, clearer communication and improved housekeeping arrangements would make the experience more comfortable.
Stayed 4 nights in Sep 2025

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for sightseeing. Friendly staff, clean, near restaurants
Stayed 1 night in Sep 2025

8/10 Good

Alycia

Stayed 2 nights in Sep 2025

8/10 Good

Alycia

Liked: Cleanliness, property conditions & facilities
Small space but clean.
Stayed 3 nights in Sep 2025

4/10 Poor

Roger

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was poor, and not sure if its cleanliness. Foods seemed old, stale and spoiled. Rooms were disgusting, bathroom awful. The hotel needs a serious upgrade. Should be delisted and not offered to customers. Way over priced to what is offered.
Stayed 3 nights in Sep 2025

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities
Small but very clean room, friendly and helpful staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Gwen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Sep 2025