The room is small and the bedsheets and comforter has some kind of stain. When I ask to replace it the desk said they donât do that unless we stayed for the whole week. Ask for a clean and I thought it will be done when I come back in the afternoon the housekeeper knocked about 4 pm and just gave us a fresh towel and I said come back in 10 minutes with the young housekeeper seems not happy hearing that and didnât showed up but when I ask at the desk they do rectify. Some young receptionist sometimes seems not happy when you ask for favor as it shows on their face. However some are really friendly and helpful. Coffee and tea in receptionist available for guest. Stay is fine but probably will not stay again if I come back in London.
The room was clean enough but it felt like a prison cell. I understand the concept having stayed at a CitizenM, but alt least CitizenM had personality. The room was dingy and wallpaper was peeling. There was rarely any staff in the lobby. They donât have coffee makers I they rooms but itâs free 24/7 in the lobby. It would be helpful if they provided take away cups since you otherwise have to carry and open mug of coffee back up to your room. I am shocked at how high the reviews were, the people who stayed there have clearly low expectations. The one good thing was the location very close to the Tower and easy transport.
Das Hotel hat eine gute Lage! U-Bahn in der NĂ€he das in London sehr praktisch ist! FrĂŒhstĂŒck ist wirklich nur Continental keine Wurst oder sonstiges! Das Personal sehr freundlich und sehr bemĂŒht! Die Zimmer zweckmĂ€Ăig wurde nur leider nicht gereinigt auch wie ich es vormittags angesprochen hab ! Hotel ist ok wĂŒrde es aber nicht mehr buchen!