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InterContinental London - The O2 by IHG

5.0 star property
VIP Access

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Photo gallery for InterContinental London - The O2 by IHG

2 bars/lounges, cocktail bar, rooftop bar
Presidential Suite | View from room
3 restaurants, breakfast, lunch, dinner served; local cuisine
Indoor pool, open 7:00 AM to 9:00 PM, pool loungers
Ballroom

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Spa
  • Bar
  • Parking available

Explore the area

View in a map
Waterview Drive, Greenwich Peninsula, London, England, SE10 0TW
  • O2 Arena
    ‪5 min walk‬
  • ExCeL Exhibition Centre
    ‪5 min drive‬
  • Tower of London
    ‪9 min drive‬
  • London (LCY-London City)
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Room

1 bedroom, premium bedding, minibar, in-room safe

Classic Room

9.8 out of 10
Exceptional
(12 reviews)
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms (Suite)

Apartment, 2 Bedrooms (Suite) | 1 bedroom, premium bedding, minibar, in-room safe

Apartment, 2 Bedrooms (Suite)

  • 75 sq m
  • City view
  • Sleeps 4
  • 1 Single Bed

View all photos for Studio Suite (Apartment)

Studio Suite (Apartment) | 1 bedroom, premium bedding, minibar, in-room safe

Studio Suite (Apartment)

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Twin Classic

1 bedroom, premium bedding, minibar, in-room safe

Twin Classic

9.4 out of 10
Exceptional
(10 reviews)
  • 29 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for King Classic

1 bedroom, premium bedding, minibar, in-room safe

King Classic

9.6 out of 10
Exceptional
(49 reviews)
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(11 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible

Classic Room, 1 King Bed, Accessible | 1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 1 King Bed, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite

One Bedroom Suite | 1 bedroom, premium bedding, minibar, in-room safe

One Bedroom Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Single Bed

View all photos for Suite (Ambassador)

Suite (Ambassador) | 1 bedroom, premium bedding, minibar, in-room safe

Suite (Ambassador)

  • 80 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 Single Bed

View all photos for Apartment, 1 Bedroom (Suite)

Coffee/tea maker, electric kettle

Apartment, 1 Bedroom (Suite)

  • 52 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Presidential Suite

Presidential Suite | 1 bedroom, premium bedding, minibar, in-room safe

Presidential Suite

  • 169 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Single Bed

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About this property

InterContinental London - The O2 by IHG

Luxury London hotel connected to the convention centre, a quick walk to O2 Arena
3 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a sauna.
InterContinental London - The O2 by IHG offers 453 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. Televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
The on-site spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision.

InterContinental London - The O2 by IHG's great location gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from O2 Arena. Features include free WiFi in public areas, plus 3 restaurants and 2 bars.
  • Free WiFi
  • Enjoy local cuisine at Market Brasserie, one of the property's 3 restaurants and 2 bars/lounges
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to facials, aromatherapy or deep-tissue massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the location and the breakfast
  • Just a 2-minute drive from O2 Arena and 6 minutes from Cutty Sark
InterContinental London - The O2 by IHG offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 34 meeting rooms. Event space at this hotel measures 16146 square feet (1500 square metres) and includes a conference centre. A children's pool, a 24-hour fitness centre, and a sauna are also featured at the luxury InterContinental London - The O2 by IHG. Parking is available for a fee.

This 5-star London hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 7:30 AM to 11:30 AM.
Market Brasserie – This restaurant specialises in local cuisine and serves breakfast and dinner.
Kinaara – This fine-dining restaurant specialises in Indian cuisine and only serves dinner. Open selected days.
Clipper Bar – On-site cocktail bar. Open daily.
Eighteen Sky Bar – On-site rooftop bar. Reservations are required. Open selected days.
Meridian Lounge – This bistro specialises in British cuisine and serves breakfast, lunch and light fare. A children's menu is available. Open daily.
Late-night fare is available from 24-hour room service.

Languages

Afrikaans, Bulgarian, Chinese (Mandarin), English, French, German, Hindi, Hungarian, Italian, Lithuanian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 45 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:30 AM to 11:30 AM for a fee: GBP 25 to 30 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Clipper Bar
  • Eighteen Sky Bar
  • Kinaara
  • Market Brasserie
  • Meridian Lounge

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Children's pool
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 34 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (16,146 square foot of space)

Outdoors

  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 50 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 25 to 30 per person
  • Self-parking fee: GBP 45 per night
  • Late check-out fee: GBP 20 (subject to availability)
  • Rollaway bed fee: GBP 50 per night
  • A facilities fee includes use of: sauna; hot tub; spa; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Intercontinental London O2 Hotel
Intercontinental O2 Hotel
Intercontinental London O2
Intercontinental O2
Intercontinental London - The O2 England
InterContinental London The O2
InterContinental London The O2 an IHG Hotel
InterContinental London - The O2 by IHG Hotel
InterContinental London - The O2 by IHG London
InterContinental London - The O2 by IHG Hotel London

InterContinental London - The O2 by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 891 out of 1252 reviews
Rating 8 - Good. 188 out of 1252 reviews
Rating 6 - Okay. 75 out of 1252 reviews
Rating 4 - Poor. 40 out of 1252 reviews
Rating 2 - Terrible. 58 out of 1252 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jamie, Horwich

Stayed 1 night in May 2025

8/10 Good

Natasha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and love that you can contact the hotel staff via WhatsApp throughout our stay! My room was upgraded to a junior suite and I had a lovely view of the river.
Stayed 1 night in May 2025

6/10 Okay

Shannan

Stayed 1 night in May 2025

10/10 Excellent

Sue-Ellen

Stayed 1 night in May 2025

10/10 Excellent

Louise

Liked: Staff & service, amenities
Excellent
Stayed 1 night in May 2025

10/10 Excellent

Ann

Travelled with group
I thought the hotel was lovely and the pool area very clean and spacious. We had a drink in the sky bar and I have to say that £9.50 for a small bowl of mixed nuts was unbelievably expensive and a £5 service charge for bringing 2 glasses of wine to our table is ridiculous. £47 for 2 glasses of fizz and a small bowl of nuts????????
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay at a conveniently located hotel

Fabulous breakfast, lovely pool with a jacuzzi, comfortable room (with a free upgrade due to aircon issues in our existing room), stylish top floor bar, and great service throughout. Perfect location for attending events at the O2 Arena, and very close to public transport. Highly recommend.
Stayed 2 nights in Apr 2025

8/10 Good

Mandeep

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The bedroom is lovely, the reception for your mobile phone is awful all the way around including in the O2. Arena, how is this even possible in this day and age. It’s a shame it’s just a huge construction site to everything feels so far away very isolated and the O2 itself needs a total Refurb of shops. The outlet is not good at all.
Stayed 1 night in May 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Helen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Vikki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay, amazing service

Excellent stay, as soon as we walked in we were approached by a member of staff who took our dinner reservation. Then on check in again, excellent service and given an amazing room overlooking the river and towards Canary Wharf. We used the pool which was the only disappointment as it was very cold and not relaxing, that said, the jacuzzi pool was warm and the steam and sauna were great. The member of staff who greeted us at the spa area offered excellent service and informed us of the facilities we could use, she was so happy and we were very impressed with her. We had dinner in Market Brasserie which was excellent, service was excellent as was breakfast. We had a fantastic stay here with the only slight disappointment being the cold swimming pool but that did not spoil our stay. Really excellent service from all staff from check in to check out. Will definitely return.
Stayed 1 night in May 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for the O2

Lovely hotel .. perfect for the O2 .. super helpful and friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

KIRK

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hotel and facilities were good but staff service/support was not 5star, not even 4star...check in process was slow and stressy, staff in resturants forgot requests and service was slow. Limited options for food/drink within the hotel. Spa was excellent though.
Stayed 2 nights in May 2025

10/10 Excellent

Will

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Faultless stay. Every need catered for and more! Staff were exemplary.
Stayed 1 night in May 2025

10/10 Excellent

jaqueline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, convenient and comfortable at the O2

Was a great option for after the show at the O2. Unfortunately, they missed the opportunity to have more than one bar open. The queue for elevators was massive, I'm sure people wouldn't have minded going for a drink while the queue was so large. We ended up taking the stairs, not so bad for us, with just 5 floors to go, but others (including elderly people) were going up 11, 15, or more. They should have anticipated the need, given the show was sold out.
Stayed 1 night in May 2025

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Overall yet another wonderful stay. Great room, fantastic area close enough to central London to pop in, but plenty close by like the O2 shopping and also the ever better Canary Wharf dining and shopping. The majority of staff were wonderful, but on our last day we checked out and then saw a show at the O2… when we came back in to pay for our hotel parking the reception chap was miserable and rude, like it was an inconvenience. Only other gripe is the sofa bed for our son - just not that comfortable! You can do better!
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near tube, lovely room and beautiful view of the Thames , comfy bed and great bathroom, really enjoyed our stay thank you
Stayed 1 night in Apr 2025

4/10 Poor

E Teng

Stayed 4 nights in Apr 2025

10/10 Excellent

Anika

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous suite, helpful staff and great restaurant

We had a brilliant stay! We were in the Junior Suite, which I'd booked to celebrate a friend's birthday. The room was spacious, clean and had amazing views of The O2. The products in the rooms were plentiful and smelled heavenly. The staff were lovely and helpful, especially in the spa, where the staff arranged a birthday cake for my friend after her treatment! We had dinner at Kinaara, and I highly recommend their contemporary indian food and the beautiful view. Cocktails at Eighteen Sky Bar were fabulous (and we loved the bar snacks too). All in all, a memorable stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rhiannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this hotel during the London Marathon weekend and couldn’t have been more impressed. The staff were exceptionally helpful throughout my stay. The hotel facilities were fantastic, and on the morning of the marathon, they went the extra mile by having a food cart set up at the entrance for runners, which was such a thoughtful touch. The breakfast service was also incredible, with a wide range of options including plenty of gluten-free choices, which I really appreciated. They even allowed me to keep my car parked on-site during the marathon, which made the day much less stressful. Highly recommend for both comfort and outstanding service!
Stayed 1 night in Apr 2025

4/10 Poor

Lee

Stayed 1 night in Apr 2025