6/10 Okay
Paul
Travelled with family
6 Oct 2025
I would like to begin by highlighting the VERY POSITIVE aspects of our stay..
The check-in was very smooth and efficient with very friendly, receptive and responsive reception team… who I have to say were a credit to the hotel.
The restaurant and bar staff were also friendly efficient and effective at producing quality food at the breakfasts we experienced.
A VERY SPECIAL mention must be said regarding the day shift security operative MOHAMMAD… he was quite exceptional and in these troubled times particularly in London made us feel comfortable, safe and secure… a fine ambassador for your venue and ideal for the front of house.
The “cleaning” and the cleaning staff would on a SWOT analysis fall into WEAKNESS, OPPORTUNITY & THREAT… the room unfortunately was not clean on arrival by any stretch of the imagination… when we did encounter them and were polite and friendly we were met in return with staff who seemed quite unhappy about going about their work ti say the very least…
Paul
Stayed 2 nights in Sep 2025






















