Mercure London Paddington

4.0 star property

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Photo gallery for Mercure London Paddington

Exterior
Standard Room, 1 Single Bed | View from room
Breakfast, lunch, dinner served; American cuisine
Executive Room, 1 King Bed with Sofa bed | In-room safe, individually decorated, individually furnished, desk
Miscellaneous

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • Gym
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
144 Praed Street, Paddington, London, England, W2 1HU
  • Place, Hyde Park
    ‪6 min walk‬
  • Place, Marble Arch
    ‪13 min walk‬
  • Place, Oxford Street
    ‪4 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪31 min drive‬

Room options

Executive Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Executive Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 Single Bed

7.2 out of 10
Good
(7 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

Standard Room, 2 Single Beds

7.6 out of 10
Good
(12 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

Executive Twin Room, 2 Single Beds

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

Room, 1 Double Bed

7.0 out of 10
Good
(48 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure London Paddington

Eco-certified hotel with 24-hour fitness centre and 24-hour front desk
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and conference space. Housekeeping is available on request.
Mercure London Paddington offers 86 accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The great public transport around Mercure London Paddington gets high marks from our customers. During your stay, you're just a quick walk from Hyde Park. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy American cuisine while dining at Frankie & Benny's
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the proximity to public transport and the helpful staff
  • Within a 10-minute walk of Hyde Park and Kensington Gardens
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 560 square feet (52 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Mercure London Paddington.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:30 AM.
Frankie & Benny's – This restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 30 per day)
  • Street parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: GBP 13.50 for adults and GBP 9.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Frankie & Benny's

Things to do

  • 24-hour gym
  • Designer stores
  • Shopping centre
  • TV in common areas

Family friendly

  • High chair
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 560 square feet of conference space
  • Meeting rooms

Accessibility

  • Lift (120 centimetre wide door)

More

  • 1 building
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 13.50 for adults and from GBP 9.95 for children
  • Nearby parking fee: GBP 30 per day (328 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London Paddington Mercure
Mercure Hotel London Paddington
Mercure London Paddington
Mercure London Paddington Hotel England
Mercure London Paddington Hotel
Mercure London Paddington Hotel
Mercure London Paddington London
Mercure London Paddington Hotel London

Mercure London Paddington Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 235 out of 1008 reviews
Rating 8 - Good. 331 out of 1008 reviews
Rating 6 - Okay. 218 out of 1008 reviews
Rating 4 - Poor. 133 out of 1008 reviews
Rating 2 - Terrible. 91 out of 1008 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Modern, nice room, good location next to Paddington station.
Stayed 1 night in Jun 2025

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Hamza

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Paddington station
Stayed 1 night in Jun 2025

10/10 Excellent

Freya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small rooms but very clean and comfortable. Right next door to Paddington station.
Stayed 1 night in Jun 2025

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This review is from the perspective of a mature couple. The bathroom was far too small and we had to dry ourselves in the hallway outside. The double bed was pushed up against the wall making it difficult to get in and out. There was not sufficient room for our bags. You could hear the rumble of the trains going through Paddington Station. The positives were a great staff, clean rooms, a lift and great position beside Paddington Station.
Stayed 4 nights in May 2025

10/10 Excellent

Caroline M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff team, great service. Location excellent, easy transport options nearby.
Stayed 1 night in Apr 2025

6/10 Okay

Valerie, Oroville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a two single bed room. Extremely small. Clean and quiet. Staff very nice. Very convenient for public transport. Good breakfast choices.
Stayed 3 nights in May 2025

6/10 Okay

SUJEONG

Stayed 4 nights in Apr 2025

4/10 Poor

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Room was different to picture shown on booking. Very small room , no space to move. Bathroom was tiny , could not dry yourself without hitting walls. No mirror in room , no usb ports. Key stopped working on 3 occasions.
Stayed 4 nights in May 2025

8/10 Good

Chris

Stayed 2 nights in May 2025

8/10 Good

Heath

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Lucy

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel close to the Paddington station and LH

I have stayed at the hotel few times, the staff is very friendly. The hotel is quiet, reasonably priced for the location, and clean.
Stayed 4 nights in Apr 2025

10/10 Excellent

Della

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent customer service

Staff at the reception and concierge were very helpful. One of my best stay in London,
Stayed 1 night in Apr 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Gor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value

Enjoyed the refurbish hotel
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Misleading and bad

Very small room - tiny in fact. Shower was very small. It claims that the rooms are soundproof but this is definitely not true - it is misleading and whould be taken off the site.
Stayed 1 night in Apr 2025

6/10 Okay

Hsiao lan

Travelled with family
Stayed 2 nights in Apr 2025

10/10 Excellent

Mathew

Stayed 1 night in Mar 2025

4/10 Poor

Ben

Disliked: Staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Mark

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Fully Booked - Yet Booked

Arrived at hotel at 9pm. After about 10mins waiting for them to tap away at the computer they informed me that the hotel is full and I would need to go to another sister hotel. I cannot believe hotels are still allowed to over book!! They informed me that due to the inconvenience that everything in my room would be complementary. Well when I did arrive into the shoe box the fridge that said complementary on it anyway had one can of come one diet and two cartons of water!!! Never again with this chain. 2nd time this has happened in 1 month
Stayed 2 nights in Feb 2025

10/10 Excellent

Steven

Stayed 1 night in Feb 2025

8/10 Good

Ian

Liked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

Lauren, Brighton

Stayed 1 night in Feb 2025