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Aparthotel

No.5 Maddox Street

4.5 star property
VIP Access

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Photo gallery for No.5 Maddox Street

0-inch LED TV with digital channels, TV
Espresso maker, fridge, microwave, oven
Premium bedding, in-room safe, desk, laptop workspace
Breakfast area
In-room dining

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
5 Maddox Street, Mayfair, London, England, W1S 2QD
  • Place, Theatreland
    ‪1 min walk‬
  • Place, Regent Street
    ‪1 min walk‬
  • Place, London Palladium Theatre
    ‪1 min walk‬
  • Airport, London (LCY-London City)
    ‪42 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Apartment, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Apartment, 1 Bedroom

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Apartment, 1 Bedroom

Espresso maker, fridge, microwave, oven

Executive Apartment, 1 Bedroom

  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Apartment, 1 Bedroom

Espresso maker, fridge, microwave, oven

Superior Apartment, 1 Bedroom

  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Apartment, 3 Bedrooms (Bartlett)

Premium bedding, in-room safe, desk, laptop workspace

Apartment, 3 Bedrooms (Bartlett)

  • Sleeps 7
  • 3 King Beds
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms (Loft)

0-inch LED TV with digital channels, TV

Apartment, 2 Bedrooms (Loft)

  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

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About this property

No.5 Maddox Street

This smoke-free aparthotel features dry cleaning and free Wi-Fi in public areas. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Conveniences include an electric kettle and a dishwasher, and guests will appreciate thoughtful touches, such as an espresso maker and bathrobes.
No.5 Maddox Street offers 12 air-conditioned accommodations with espresso makers and a safe. This individually decorated and furnished accommodation includes dining tables. Beds feature premium bedding. LED televisions come with digital channels. Accommodation at this 4.5-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include bathrobes and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us that they can't get enough of the helpful staff at No.5 Maddox Street. During your stay, you're just a quick walk from Oxford Street. Enjoy features like free WiFi in public areas and dry cleaning service. This luxury aparthotel has 12 apartments over 5 floors. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a living room and an LED TV
  • Free WiFi and wired Internet
  • Services include dry cleaning/laundry and luggage storage
  • Steps from London Palladium Theatre and Oxford Circus
  • Cats and dogs welcome free of charge
No.5 Maddox Street offers its guests dry cleaning/laundry services. WiFi and wired Internet are free in public spaces.

This Georgian London aparthotel is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Family friendly

  • Children stay free (see details)
  • Free cot
  • Highchair

Kitchen

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Toaster

Dining

  • Dining table

Bedrooms

  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed: GBP 54 per night

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Living room

Entertainment

  • 0-inch LED TV with digital channels
  • MP3 dock

Laundry

  • Dry cleaning/laundry service

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Pets stay free
  • Service animals exempt from fees
  • Deposit: GBP 500 per stay

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Upper floors accessible by stairs only
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Daily housekeeping
  • Electrical adapters
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe

Location highlights

  • In a shopping district
  • In the city centre
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 12 units
  • 5 floors
  • Bulk dispensers for toiletries
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Georgian architecture
  • Individual decor
  • Individual furnishings
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property has 5 floors. Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 54 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: GBP 500 per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 54 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:00 AM - 5:00 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property provides smart phones with unlimited 3G internet and calls to selected countries included.
Property Registration Number No Registration ID

We should mention

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Maddox No.5
Maddox Street No.5
No.5 Maddox
No.5 Maddox Street
No.5 Maddox Street Apartment
No.5 Maddox Street Apartment London
No.5 Maddox Street London
No.5 Street
Street No.5
No.5 Maddox Street London
No.5 Maddox Street Aparthotel
No.5 Maddox Street Aparthotel London

No.5 Maddox Street Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 244 out of 369 reviews
Rating 8 - Good. 93 out of 369 reviews
Rating 6 - Okay. 18 out of 369 reviews
Rating 4 - Poor. 8 out of 369 reviews
Rating 2 - Terrible. 6 out of 369 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Edward

Liked: Cleanliness, check-in, communication, listing accuracy
Comfortable stay, would recommend.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Harmon

Liked: Cleanliness, amenities, communication
Room and staff was excellent - definitely worth staying here again
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

andrew

Liked: Cleanliness, check-in, communication, listing accuracy
Great location, quiet and in the very heart of London
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Lynn

Liked: Cleanliness, check-in, communication, listing accuracy
Superb location, apartment not quite as nice as pics but absolutely fine, staff friendly and helpful would stay again
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Nick

Liked: Cleanliness, amenities, communication
great rooms, great service
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Michelle

Liked: Cleanliness, check-in, communication, listing accuracy
Location of this apartment can't be beat and it was very comfortable for our family of 4. Check in and out process was very easy. Only down side is no elevator and it was on 5th floor.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Really comfortable good facilities comfortable
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Javier

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff very attentive and courteous.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, amenities, communication
Staff lovely, room was a bit tired
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Faye

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a quick stop over - the location is great, and it is a clean and well equipment apartment. Good size as well for London. Would stay again.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Meeta

Disliked: Communication, listing accuracy
Cleanliness could have been better 5 flights of stairs although staff helped with luggage Room was definitely not what was shown on booking site - much smaller and not what I thought I was paying for Location is only plus for this place
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Sheelagh

Liked: Cleanliness, check-in, communication, listing accuracy
The location of the property can't be beat -it's right off of Regent Street near Piccadilly. The unit was on the top floor, which meant climbing 6 flights of stairs. Once, inside it was quiet and clean. There was a strange, smoky smell in one of the bedrooms, but reception put in an air purifier which cleared it up. We would definitely stay there again.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent choice - clean, well appointed and perfect location!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Dhuha

Liked: Cleanliness, amenities, property conditions & facilities, communication
Definitely staying there again
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

ann

Liked: Cleanliness, room comfort, communication

Great place Highly recommended

It was comfortable with all amenities - so clean . Location was great for sightseeing.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Aessa

Liked: Cleanliness, room comfort, communication
Amazing location, spacious area and very tidy. Great amenities provided
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, room comfort, communication
The apartment was great and very spacious and the staff where very friendly. Would definitely recommend if you are looking for a centrally located stay in London. My only recommendation would be that they replace the windows and give the place a little TLC as it is looking a little tired.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tasha

Liked: Cleanliness, property conditions & facilities, communication
It was fantastic have an apartment right in the centre of the West End, but it was so quiet! Would definitely stay here again 😊
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Marilyn

Liked: Cleanliness, amenities, property conditions & facilities, communication
Brilliant location. Very comfortable accommodation.
Stayed 5 nights in Aug 2025
Verified

8/10 Good

Erin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great experience!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Lukas

Liked: Cleanliness, property conditions & facilities, communication
Great Location, awesome staff would definitely go back again .
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Vega

Liked: Cleanliness, property conditions & facilities, communication
Everything was perfect
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Lee

Liked: Cleanliness, amenities
Disliked: Communication
I arrived late (namely after 8pm). I found it very difficult to get into the property. Whoever was in charge of letting guests in was not particularly helpful. The flat itself was ok.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sayema

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very friendly staff and very helpful. Would definitely come back to stay again. Room was spacious and clean as well. The only issue we had was with the microwave and the heating but we were offered a discount the next time we book :)
Stayed 1 night in Oct 2025
Verified

8/10 Good

CATHAL

Liked: Cleanliness, amenities, room comfort, communication
Great location, excellent communication, and a clean and comfortable room.
Stayed 1 night in Sep 2024