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Orchard Hotel

3.0 star property

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Photo gallery for Orchard Hotel

Front of property
Reception
Free daily continental breakfast
Standard Twin Room | Premium bedding, desk, iron/ironing board, free WiFi
Parking

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • 24/7 front desk

Explore the area

View in a map
86 Sussex Gardens, London, England, W2 1UD
  • Place, Hyde Park
    ‪7 min walk‬
  • Place, Kensington Gardens
    ‪7 min walk‬
  • Place, Marble Arch
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪56 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | Premium bedding, desk, iron/ironing board, free WiFi

Standard Single Room

8.0 out of 10
Very good
(22 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, desk, iron/ironing board, free WiFi

Standard Double Room

7.4 out of 10
Good
(24 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | Premium bedding, desk, iron/ironing board, free WiFi

Standard Triple Room

8.0 out of 10
Very good
(22 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | Premium bedding, desk, iron/ironing board, free WiFi

Standard Quadruple Room

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, desk, iron/ironing board, free WiFi

Standard Twin Room

8.4 out of 10
Very good
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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includes taxes & fees
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About this property

Orchard Hotel

Along with a 24-hour front desk, this smoke-free hotel has free breakfast and free Wi-Fi in public areas. Weekly housekeeping is available.
Orchard Hotel offers 46 accommodations with a hairdryer and free toiletries. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered on a weekly basis and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

Our customers tell us that they can't get enough of the helpful staff at Orchard Hotel. During your stay, you're just a quick walk from Hyde Park. You'll find features such as free breakfast and free WiFi in public areas.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Amenities include a lift
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Hyde Park and Kensington Gardens
Free breakfast is served daily. WiFi is free in public spaces.

This 3-star London hotel is smoke free.

Guests are served a free continental breakfast daily from 7:30 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9:00 AM

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (weekly)

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 20-inch flat-screen TV

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 200 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

Property is also known as

Orchard Hotel Hotel
Orchard Hotel London
Orchard Hotel Hotel London

Orchard Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 169 out of 767 reviews
Rating 8 - Good. 308 out of 767 reviews
Rating 6 - Okay. 195 out of 767 reviews
Rating 4 - Poor. 67 out of 767 reviews
Rating 2 - Terrible. 28 out of 767 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

4/10 Poor

Shinja

Stayed 4 nights in Oct 2025

8/10 Good

Wayne

Liked: Cleanliness, staff & service, amenities
Very clean and fresh room with a modern bathroom. Really friendly staff from check in to breakfast and check out. Would be better if they have at least a free toiletries too save handing to remember them.
Stayed 1 night in Dec 2025

6/10 Okay

Lisa

Business traveller
Disliked: Cleanliness, amenities
A decent budget hotel. My room had radiator leak stains on the floor but the bed and bathroom were clean. Okay in a pinch.
Stayed 1 night in Dec 2025

8/10 Good

Joanne

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good sized room. Decor a bit old and tired but good value for money. Breakfast basic. Easy walk to Paddington Station and other transport options nearby.
Stayed 1 night in Dec 2025

2/10 Terrible

Sharon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived about 9 45pm, went to our ground floor room, had quad beds. The heating didn't work so I went to the Reception and there was the Receptionist and another man. I said our heating didn't work, and the Receptionist said with a smile' Oh the heating comes on from 10pm for an hour ' I just dumb founded just said' It's December ' The other man said if it 10-11pm.then I can give you a heater'. I said I'll take the heater now!. He said he would get it and bring it to the room.He followed me back into the room where my friend was waiting and proceeded say I'll show you how it works' and did show how it works. He said when it's warm enough switch it off... My friend looked at him with surprise and shock, he saw that and said 'er or you could put it on off as you want.'. He left and my friend and went over these events and could not believe what had happened! Then it was still cold and we found that after the demo of the heater he had switched it off!. So we kept it on all night! The carpets (1990's) were old ruckled in parts especially outside ensuite to the point of being a trip hazard. We both are mobility impaired. The ensuite shower was found to have some hairs in it, and there was no kettle, ( Supposed to be as a, standard in 3 star!, we found out via looking at reviews in the hotel had a lounge come luggage room, where you could get a coffee in there but you couldn't take it back to your room! Couldn't believe it!.Breakfast reviews, were dire so ate out.Who let it be3*.
Stayed 1 night in Dec 2025

2/10 Terrible

Rasmus

Business traveller
Disliked: Amenities
GOT a room in the basement which was close to a very noisy aircondition or something- impossible to sleep as it started every hour during the night
Stayed 1 night in Dec 2025

8/10 Good

dionne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was good air for money and the reception desk team were friendly. My only quibble was there wasn’t any shower gel. Fortunately I had my own. I loved that there were enough towels .
Stayed 1 night in Nov 2025

8/10 Good

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location of the Orchard Hotel -being situated close to Paddington Station. The hotel was very clean. The staff I met were friendly and helpful. The breakfast was very basic & I feel more choices would be an improvement.My room was very clean & the bed was comfortable. However the room was cold -the radiator was switched off.
Stayed 4 nights in Nov 2025

6/10 Okay

Ann

Travelled with family
Disliked: Property conditions & facilities
Location is great. The hotel building is not in its finest years but acceptable.
Stayed 2 nights in Nov 2025

8/10 Good

Angela

Stayed 3 nights in Nov 2025

8/10 Good

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff friendly and helpful, location is great for travel, room is tiny but exactly enough for one person looking to travel affordably that only needs a place to sleep.
Stayed 1 night in Nov 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities
Clean room, only issue is that windowcin room 304 doesn't close fully so cannot be latched closed.
Stayed 3 nights in Nov 2025

6/10 Okay

Paul

Liked: Cleanliness, amenities, property conditions & facilities
I found the heating in room wasn’t adequate. No tea making facilities in the room. Mugs instead of cups would be an improvement in the breakfast room.
Stayed 2 nights in Nov 2025

6/10 Okay

mohammed saleem

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean and tidy room and bathroom facility. Free basic breakfast with limited options.
Stayed 1 night in Nov 2025

10/10 Excellent

Maykol

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good staff, everything was perfect
Stayed 7 nights in Nov 2025

8/10 Good

Akasha

Liked: Cleanliness, amenities, property conditions & facilities
Stayed for one night. The room was quite small, but it was enough. The bathroom and room were clean. There was no body soap. I think this hotel is great for someone who plans to stay out and doesn’t mind a tight space. The staff were also pretty kind
Stayed 1 night in Nov 2025

10/10 Excellent

Helen

Stayed 2 nights in Oct 2025

6/10 Okay

Beth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

No kettle in room to make drink which was a disappointment. Breakfast very limited- just toast, cereal, cheese & ham. Orange squash not juice. Bed comfortable, good shower with plenty of hot water. Good location.
Stayed 1 night in Oct 2025

8/10 Good

Monika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely budget hotel, great breakfast, rooms as expected, nice big bathroom with towels, all ok
Stayed 1 night in Oct 2025

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent for its closeness to Paddington Rail (express to Heathrow AP) and Metro, Paddington and Edgware. Breakfast was not up to the level of a Denny's or Bob Evens but adequate. For my whole stay I slept well, it was quiet and peaceful. Suggestion, my room did not have a port to charge my phone but fortunately I had an electrical UK adaptor, if you are from the states bring one with you.
Stayed 6 nights in Sep 2025

8/10 Good

Mrs Aicha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, clean , the staff is very helpful , the room 103 is good , no mould as was mentioned in comments , is small but it doesthe job , only the breakfast was not that good , very simple , I like my milk hot , when you ask the staff , are very helpful and did warm it for me , I recommend this hotel .
Stayed 2 nights in Sep 2025

6/10 Okay

Consuelo

Travelled with family
Liked: Staff & service
Disliked: Amenities
the location is great.
Stayed 4 nights in Aug 2025

6/10 Okay

Kenisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Orchid Hotel Review I stayed at the Orchid Hotel for a week after leaving the Crown Royal IHG Hotel. Overall, the stay met my expectations. The room (107) was very clean, and the staff were warm, pleasant, and attentive. However, I rated the hotel 3 out of 5 due to a few key issues: Unreliable Internet – The Wi-Fi was unstable throughout my stay, which is critical in today’s environment. Despite being told it was working, other guests also reported similar issues. Reliable internet access is essential and should be prioritized. Ironing Facilities – There are no irons in the rooms. Guests are required to use a communal iron in the lobby, which is inconvenient and lacks privacy. Transportation – It was often difficult to catch an Uber or cab after 8 a.m. due to rush hour. While this is common in London, it’s worth noting for guests who need morning transportation. On the positive side, the hotel provides a simple breakfast (toast, boiled eggs, cold cuts, cheese, coffee/tea) that serves its purpose, even if basic. In summary, the Orchid Hotel is clean, affordable, and staffed by attentive employees, but it urgently needs improvements to its Wi-Fi and ironing facilities to deliver a more comfortable guest experience. Rating: 3/5
Stayed 7 nights in Sep 2025

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Stayed 1 night in Sep 2025

10/10 Excellent

Ann

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025