Premier Inn London Richmond

3.0 star property

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Photo gallery for Premier Inn London Richmond

Exterior
Family Quadruple Room
Restaurant
Restaurant
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
136-138 Lower Mortlake Road, Richmond, Richmond, England, TW9 2JZ
  • Place, Royal Botanic Gardens, Kew
    ‪6 min walk‬
  • Place, Richmond Park
    ‪8 min walk‬
  • Place, Thames River
    ‪19 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪25 min drive‬

Room options

Standard Double Room

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Family Quadruple Room

  • 21 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Family Triple Room

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard Double Room, Accessible Bathtub

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Double Room

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room, Roll-in Shower

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Double Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Single Room

  • Sleeps 1

Accessible Double Room

  • Sleeps 2

Double Room

  • Sleeps 2

Twin Room

  • Sleeps 2

Standard Double Room With Roll-in Shower

  • Sleeps 2

Superior Double Room

  • Sleeps 2

Similar properties

About this property

Premier Inn London Richmond

Hotel with a 24-hour front desk, 7-minute walk to Royal Botanic Gardens, Kew
Along with self parking, this smoke-free hotel has a 24-hour front desk and express check-out. WiFi in public areas is free.
Premier Inn London Richmond offers 92 accommodations.
During your stay at Premier Inn London Richmond, you're just a quick walk from Royal Botanic Gardens, Kew. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and self-parking (surcharge).
  • Free Wi-Fi in some public areas
  • Buffet breakfast offered for a fee
  • Self-parking available for a fee
  • Services include luggage storage
  • 7 minutes by foot from Royal Botanic Gardens, Kew and a 5-minute drive from Twickenham Stadium
As a guest of Premier Inn London Richmond, you'll find express check-out and a lift. Public spaces have free WiFi. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Richmond hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 23 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee: GBP 10.99 per person

Conveniences

  • 24-hour front desk
  • Luggage storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Built in 2012
  • Smoke-free property

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:00 AM
Minimum check-in age - 16

Check-out

Check-out before 12:00 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 10.99 per person
  • Self-parking fee: GBP 23 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Mobile payment options include: Google Pay and Apple Pay
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Premier Inn London Richmond Hotel
Premier Inn London Richmond
Premier Inn London Richmond Property
Premier Inn London Richmond Hotel
Premier Inn London Richmond Richmond
Premier Inn London Richmond Hotel Richmond

Premier Inn London Richmond Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 4 out of 9 reviews
Rating 8 - Good. 3 out of 9 reviews
Rating 6 - Okay. 0 out of 9 reviews
Rating 4 - Poor. 1 out of 9 reviews
Rating 2 - Terrible. 1 out of 9 reviews

9.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Location was excellent for me
Stayed 2 nights in Oct 2025

2/10 Terrible

Hilary

Stayed 1 night in Oct 2025

10/10 Excellent

Simonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

Helpful staff and great location
Stayed 1 night in Sep 2025

10/10 Excellent

FAVIOLA PARTIDA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything amazing
Stayed 1 night in Aug 2025

4/10 Poor

michael

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
While the reservation was paid in full with the cancelation option ( not canceled ) we were charged again upon check in. Refund was issued after disputing the charge - 3 weeks later . Short staffed, dining options unavailable, credit card processing unavailable to make certain purchases. The room , for which a premium was paid , was not available and a different type assigned. The staff were pleasant and trying but , in general , some reorganization of business practices is required to improve the overall experience.
Stayed 2 nights in Jul 2025

10/10 Excellent

Valerie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place to stay for a visit to Kew Gardens

We had moved from the Kew Gardens hotel after a dreadful experience, the staff at The Premier were so helpful and made our trip so much better. I wish I had booked with them in the first place
Stayed 1 night in Aug 2025

10/10 Excellent

Roland

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 3 nights in Jul 2025

8/10 Good

Karin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tråkig frukost

Frukosten var inte särskilt bra. Kaffemaskinen trasig och bara rostbröd. Hade önskat färskt bröd och större utbud av pålägg och grönsaker.
Stayed 3 nights in Sep 2025

8/10 Good

Fabrice

Stayed 1 night in Sep 2025