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The Princess Hotel – St Pancras Hotel Group

2.0 star property

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Photo gallery for The Princess Hotel – St Pancras Hotel Group

Front of property
Basic Twin Room, Shared Bathroom | 1 bedroom, premium bedding, Select Comfort beds, desk
Exterior
Free toiletries, hair dryer, towels, soap
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
31 Argyle Street, Kings Cross, London, England, WC1H 8EP
  • The British Museum
    ‪15 min walk‬
  • Big Ben
    ‪7 min drive‬
  • Buckingham Palace
    ‪8 min drive‬
  • London (LHR-Heathrow)
    ‪39 min drive‬

Room options

View all photos for Basic Five Room, Shared Bathroom

Basic Five Room, Shared Bathroom | 1 bedroom, premium bedding, Select Comfort beds, desk

Basic Five Room, Shared Bathroom

8.4 out of 10
Very good
(5 reviews)
  • 20 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

View all photos for Basic Twin Room, Shared Bathroom

Basic Twin Room, Shared Bathroom | 1 bedroom, premium bedding, Select Comfort beds, desk

Basic Twin Room, Shared Bathroom

7.2 out of 10
Good
(14 reviews)
  • 9 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Basic Double Room, Shared Bathroom

Basic Double Room, Shared Bathroom | 1 bedroom, premium bedding, Select Comfort beds, desk

Basic Double Room, Shared Bathroom

8.0 out of 10
Very good
(13 reviews)
  • 7 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Single Room, Shared Bathroom

Basic Single Room, Shared Bathroom | 1 bedroom, premium bedding, Select Comfort beds, desk

Basic Single Room, Shared Bathroom

8.8 out of 10
Excellent
(14 reviews)
  • 6 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

The Princess Hotel – St Pancras Hotel Group

Victorian hotel in London with a 24-hour front desk
Along with valet parking, this hotel has concierge services and a 24-hour front desk. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance and a front desk safe are on-site.
The Princess Hotel – St Pancras Hotel Group offers 27 accommodations with coffee/tea makers and a hairdryer. Select Comfort beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Our customers tell us that they can't get enough of the helpful staff at The Princess Hotel – St Pancras Hotel Group. During your stay, you'll be within walking distance of Granary Square. Free WiFi in public areas, concierge services and valet parking (surcharge) are available.
  • Free WiFi
  • Valet parking and self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Granary Square and University of London
The Princess Hotel – St Pancras Hotel Group offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. The Princess Hotel – St Pancras Hotel Group also features express check-out and a front desk safe. For a fee, parking is available.

Smoking is allowed in designated areas at this Victorian London hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 25 per day)
  • Valet parking on site (GBP 25 per day)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 3 buildings
  • Built in 1850
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 25
Contactless check-in and check-out are available

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 25 per day
  • Valet parking fee: GBP 25 per day
  • Early check-in fee: GBP 25 (subject to availability)
  • Late check-out fee: GBP 25 (subject to availability)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Property is also known as

Princess Hotel London
Princess London
Princess Hotel
Princess Hotel St Pancras Hotel Group
The Princess Hotel – St Pancras Hotel Group Hotel

Reviews

The Princess Hotel – St Pancras Hotel Group Reviews

7.6

Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 276 out of 1012 reviews
Rating 8 - Good. 411 out of 1012 reviews
Rating 6 - Okay. 192 out of 1012 reviews
Rating 4 - Poor. 73 out of 1012 reviews
Rating 2 - Terrible. 60 out of 1012 reviews

Reviews

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, property conditions & facilities
A good basic room. Some rooms have a shared bath / toilet. No AC in the basic room we had but a fan was provided and window opened completely. Room was quiet and adequate for a single night stay to catch an early train the next morning.
Stayed 1 night in Jun 2025

2/10 Terrible

A

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
To call this a hotel is beyond a joke - it is essentially a guest house with 2 toilets/bathrooms between 20 odd rooms, one of which it is barely possible to fit a medium sized human being into. Genuinely my worst "hotel" experience in 20+ years of travel.
Stayed 1 night in Jun 2025

8/10 Good

Elisabeth

Liked: Cleanliness, staff & service
Room was fine but I did not realise that a hotel would not have a lift. I seriously struggle with stairs and very much appreciated your staff member taking my suitcase up and down. Maybe you should make the fact that there are long steep stairs clear on your web site?
Stayed 1 night in Jun 2025

4/10 Poor

Terri

Liked: Cleanliness, staff & service
Disliked: Room comfort
Let me just say, not so good. Staff is very helpful and kept things clean, but there is no climate control for warm weather (just a fan and an open window). I accidentally booked a shared bathroom and it was down two flights of stairs from our room. The shower would have been all the way in the basement, so we didn't bother. Sweated it out. First night the host gave us an ensuite bathroom, which was passable. Second night none were available, thus the bathroom nightmare. Kudos to the kind and helpful staff for trying, but this did not work for me. Sorry
Stayed 2 nights in Jun 2025

4/10 Poor

Janaina

Travelled with family
Disliked: Amenities
Boa localização.
Stayed 1 night in Jun 2025

8/10 Good

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Everything was fine xcellent but we didn’t like sharing a toilet/bathroom on a different floor as we both get up for a wee in the night.
Stayed 1 night in Jun 2025

10/10 Excellent

Glaiza, Winnipeg

Liked: Cleanliness, amenities, property conditions & facilities
Recommend!
Stayed 2 nights in May 2025

10/10 Excellent

Abigail

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for a short stay, great spot close to the stations. One thing is it isn’t incredibly accessible, no elevator. Overall great small hotel
Stayed 1 night in May 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and a great location. Very close to king’s cross station
Stayed 3 nights in Apr 2025

6/10 Okay

David

Location
Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City break on a budget

Booked without reading properly re the shared bathroom. It really was an issue, the bathroom was clean and tidy, plenty of bath mats. Towels were in our room with a double sink. We had a 5 bed family room. Location was perfect, Kings Cross, 2 minutes to tube/St Pancras, 10 minutes to Euston. Can’t beat it for a city break on a budget.
Stayed 2 nights in Apr 2025

10/10 Excellent

Derek

Stayed 1 night in Apr 2025

6/10 Okay

Yanbin

Stayed 3 nights in Apr 2025

8/10 Good

Sharina

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Christina

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
We had a lovely time, our room had an amazing view with a window that looked out on to the street. The staff were lovely and very accommodating.
Stayed 3 nights in Apr 2025

10/10 Excellent

Roy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

John

Liked: Staff & service
Limited facilities

2/10 Terrible

Fatemeh

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Very convenient location for exploring London. Room was small but comfy. Only downside was lack of private toilet, although we were lucky not to have to wait for other customers during our stay. No frills but ok for the money.
Stayed 5 nights in Feb 2025

10/10 Excellent

Emma

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated the added touch of being shown to the building next door to the main reception and the room I was staying in. The room was extremely clean and cosy for one, with good quality bedding and towels. The shower, although shared, was modern and powerful! Thank you for a comfortable overnight stay for work.
Stayed 1 night in Mar 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasent stay 5 mins from kings cross station

The reception process was very easy, there was no problem arriving early and leaving my suitcase until I returned later. The room (12) was a single room in the basement ( with a window) it was small but more rhan adequate for 1 night. There was a sink in the room but the wc/shower was across the corridor, this proved to be quite noisy wirh lots of people using it, it was equally difficult to use myself as it seemed to be forever occupied.
Stayed 1 night in Feb 2025

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely single room,so compact,and at a good price.
Stayed 1 night in Dec 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
This is a fairly basic hotel, but clean and comfortable. Connecting anything other than your phone to the wifi is a pain.
Stayed 1 night in Feb 2025

10/10 Excellent

Kemi

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable as my 14 months baby slept so well, very clean the staff’s are nice they kept my bag for me while l go for my son's passport appointment above all train station is just 5 minutes walk.l will be coming back thank you
Stayed 1 night in Feb 2025

10/10 Excellent

Cynthia, Cochrane

Liked: Cleanliness
Stayed 1 night in Feb 2025