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Rosemay Hotel

4.0 star property

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Photo gallery for Rosemay Hotel

Library
Reception
Exterior
Deluxe Double Room | Minibar, in-room safe, individually decorated, individually furnished
Daily full breakfast (GBP 11 per person)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Room service
  • Laundry

Explore the area

View in a map
116-118 Church Road, Hayes, England, UB3 2LW
  • Place, Stockley Park
    ‪16 min walk‬
  • Place, Brunel University
    ‪6 min drive‬
  • Place, Airport Bowl
    ‪7 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪9 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, individually decorated, individually furnished

Standard Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Triple Room

Minibar, in-room safe, individually decorated, individually furnished

Superior Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Standard Double Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Double Room

8.6 out of 10
Excellent
(4 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room

10.0 out of 10
Exceptional
(6 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Triple Room, Multiple Beds, Mobility Accessible

Family Triple Room, Multiple Beds, Mobility Accessible | Minibar, in-room safe, individually decorated, individually furnished

Family Triple Room, Multiple Beds, Mobility Accessible

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Family Quadruple Room, 2 Double Beds

Family Quadruple Room, 2 Double Beds | Minibar, in-room safe, individually decorated, individually furnished

Family Quadruple Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room | Minibar, in-room safe, individually decorated, individually furnished

Standard Single Room

9.6 out of 10
Exceptional
(5 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Large Single Bed

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About this property

Rosemay Hotel

Hotel connected to a railway/underground station in Hayes with a coffee shop/cafe
A snack bar/deli, a coffee shop/cafe and self parking are available at this hotel. WiFi in public areas is free. Other amenities include coffee/tea in a common area, dry cleaning and a 24-hour front desk. Change of towels is available on request
Rosemay Hotel offers 33 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Each accommodation is individually furnished and decorated. 40-inch Smart televisions come with digital channels.

Bathrooms include a shower and hairdryers. This Hayes hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested.

With your stay at Rosemay Hotel, you'll be connected to a railway/underground station and close to Brunel University. Features include free WiFi in public areas, plus a coffee shop/cafe and a snack bar/deli.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy a bite to eat at the coffee shop/cafe
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a car charging station, multilingual staff and a terrace
  • 13 mi (20.9 km) from Natural History Museum and 13.1 mi (21.1 km) from Victoria and Albert Museum
  • Train station pick-up, train station drop-off and bus station shuttle shuttle service available for a fee
Along with a coffee shop/cafe, there's a snack bar/deli on site. WiFi is free in public spaces. A train station pick-up service, a train station drop-off service and a bus station shuttle are available for a fee. A terrace, multilingual staff, and a garden are also featured at Rosemay Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Rosemay Hotel was completed in December 2024.

Smoking is allowed in designated areas at this 4-star Hayes hotel.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 9:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Onsite parking available only on request
  • Secured, uncovered parking on site (GBP 20 per night)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: GBP 11 for adults and GBP 11 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Children's games
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Tile flooring in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Designated smoking areas
  • Renovated entire property - December 2024
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 11 for adults and from GBP 11 for children
  • Uncovered self-parking fee: GBP 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Rosemay Hotel offers transfers from the train station and bus station (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Rosemay Hotel Hotel
Rosemay Hotel Hayes
Rosemay Hotel Hotel Hayes

Rosemay Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 105 out of 138 reviews
Rating 8 - Good. 25 out of 138 reviews
Rating 6 - Okay. 4 out of 138 reviews
Rating 4 - Poor. 3 out of 138 reviews
Rating 2 - Terrible. 1 out of 138 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Amenities, property conditions & facilities
Very nice, clean hotel. Friendly staff
Stayed 6 nights in Jun 2025

8/10 Good

Sally

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Therese

Liked: Cleanliness, amenities, property conditions & facilities
Lovely small and friendly hotel. Room was comfortable, clean and well finished. Check in was easy and communication with the hotel and receptionist was warm and friendly. Breakfast the next day was tasty too!
Stayed 1 night in Jun 2025

10/10 Excellent

Vito

Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute room!

Room was a modular style, very compact, and well equipped. Hairdryer in bathroom. Kettle, small fridge, TV.
Stayed 1 night in Jun 2025

10/10 Excellent

Rob

Liked: Cleanliness, amenities, property conditions & facilities
A lovely stay at a lovely place. Great welcome from the staff Clean, comfortable rooms.
Stayed 2 nights in Jun 2025

10/10 Excellent

Alisha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff and comfortable room
Stayed 1 night in Jun 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Iqram

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

James

Travelled with family
Disliked: Amenities
Room was hot. We complained numerous times about AC and it was never turned on. In addition toilet malfunctioned. After flushing , it continued to run. Only after making repeated inquires did they repair on our last date. Photos look nice, but bmnothing seemed to work.
Stayed 2 nights in Jun 2025

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me and my daughter really enjoyed our stay. Staff were very helpful and friendly. We will definitely be returning next time we are in London. Would highly recommend.
Stayed 2 nights in Jun 2025

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2025

10/10 Excellent

Andy

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
Stayed 1 night in Jun 2025

8/10 Good

Kelly

Stayed 1 night in Jun 2025

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place great staff
Stayed 3 nights in May 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Lovely hotel. We only stayed for a night before a flight, but it was clean and easy walking distance of Hayes for food. An easy drive to Heathrow, and a more relaxing experience than the usual airport hotels with friendly staff. We left before breakfast so can't comment on that. The only downside was that our room was right next to reception so if noisy guests arriving late may wake you up, you might want to request a room further away.
Stayed 1 night in Jun 2025

10/10 Excellent

S D

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience
Stayed 1 night in Jun 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, amenities, property conditions & facilities
Superb! Relaxing and very fancy, it was a fantastic time!
Stayed 1 night in May 2025

10/10 Excellent

Alison

Travelled with group
Liked: Cleanliness, property conditions & facilities
What a quaint amazing property with a cool historical background and the staff was so kind and helpful
Stayed 2 nights in May 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful place to stay. We came in very late due to a delayed flight and the manager was there to help us. The room was great, as well as, breakfast. The manager was very helpful explaining the transportation system and places to visit. Highly recommend
Stayed 1 night in May 2025

10/10 Excellent

Penny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really appreciated the friendly emails before we arrived, the warm welcome we received, the spotlessly clean rooms, and the lovely comfortable beds. It was just what we needed. Thank you. Very happy to recommend.
Stayed 1 night in May 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
rare find! Small carpark at the back and side of the hotel but lots of street parking outside and it's free. Warm friendly greeting from the guy in charge, all information given, shown to the room and more info given. The room was on the ground floor outside in a little courtyard. The room was a good size for two people as was the shower room. The bed was very comfortable BUT the pillows were way too thick and very stiff. I woke up with a stiff neck! The shower was hot and powerful. A very modern and stylish hotel that looks like it's had a major refurbishment, with handy different style plugs next to the bed. But no plug in the sink WiFi excellent and free The location is set in a quiet part of Hayes, 5 minutes walk to restaurants either end of the road. Would definitely stay again if in the area but would ask for thinner pillows!
Stayed 1 night in May 2025

10/10 Excellent

Mahmood

Liked: Cleanliness, staff & service, property conditions & facilities
Warm welcome with great staff, cosy with family friendly meal. Convenient for getting around London. Halal and veg options for breakfast
Stayed 2 nights in May 2025