20. Feb. 2024 von The Rove Hotel

Thank you so much for this 5-star review Rita. That's amazing. It was a pleasure hosting you at the Rove Hotel and we hope to welcome you back at the near future. Best regards, Roberto Rossetti, Resident Manager

21. März 2024 von The Rove Hotel

Thank you so much for this 5-star review Désirée. That's amazing. Please visit us again when you travel in the area. Best regards, Roberto Rossetti, Resident Manager

18. Sep. 2023 von Yavor Panov

Dear Alexander,We sincerely apologize for the inconvenience you experienced during your recent stay at our hotel. We truly value your feedback, and I want to assure you that your concerns have been taken seriously, and we are committed to addressing them.Regarding the noise issue from the subway and neighboring rooms, we understand how disruptive this can be to a peaceful stay. We are actively working on soundproofing measures to minimize such disturbances and ensure a quieter environment for our guests in the future.Furthermore, the delay in having your room ready upon arrival and the lack of friendliness from our reception staff is not reflective of the high standards we aim to uphold. We will be addressing this with our team to improve our service efficiency and hospitality.Your comfort and satisfaction are of the utmost importance to us, and we regret that your experience fell short of your expectations. We genuinely hope that you would reconsider staying with us in the future, allowing us the opportunity to provide you with the exceptional service that we strive to deliver.Once again, we apologize for any inconvenience you encountered during your stay, and we thank you for bringing these issues to our attention. Your feedback is invaluable in helping us enhance the quality of our services.Warm regards,

8. Juli 2023 von The Rove Hotel

Thank you so much for this 5-star rating Lea. We really appreciate it. We look forward to your next stay. Best regards, Roberto Rossetti, Resident Manager