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Ruby Stella Hotel London

3.0 star property

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Photo gallery for Ruby Stella Hotel London

Terrace/patio
WOW | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Interior
Exterior
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
15-28 Eyre Street Hill, London, England, EC1R 5EW
  • Place, Russell Square
    ‪15 min walk‬
  • Place, St. Paul's Cathedral
    ‪17 min walk‬
  • Place, The British Museum
    ‪17 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪40 min drive‬

Room options

View all photos for NEST (windowless)

NEST (windowless) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

NEST (windowless)

9.2 out of 10
Wonderful
(19 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for COSY

COSY | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

COSY

9.0 out of 10
Wonderful
(30 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for LOVELY

LOVELY | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

LOVELY

8.8 out of 10
Excellent
(3 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for WOW

WOW | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

WOW

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Lovely Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Lovely Room

  • Sleeps 2

View all photos for Nest Room Windowless

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Nest Room Windowless

  • Sleeps 2

View all photos for Cosy Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Cosy Room

  • Sleeps 2

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About this property

Ruby Stella Hotel London

Hotel with a 24-hour front desk, near Russell Square
This hotel features a 24-hour front desk, express check-in and free Wi-Fi in public areas. Other amenities include a vending machine. Change of towels is available on request
Ruby Stella Hotel London offers 153 air-conditioned accommodations with a safe and a hairdryer. Flat-screen televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. This London hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

During your stay at Ruby Stella Hotel London, you'll be within walking distance of Russell Square. Free WiFi in public areas and breakfast (surcharge) are available.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Amenities include a lift and a vending machine
  • 13 minutes by foot from The Strand and a 3-minute drive from Russell Square
As a guest of Ruby Stella Hotel London, you'll find a vending machine, express check-in, and a lift. WiFi is free in public spaces.

Smoking is allowed in designated areas at this 3-star London hotel.

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 22.45 per day)

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 for adults and GBP 20 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (119 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 20 for adults and from GBP 20 for children
  • Off site parking fee: GBP 22.45 per day (0.2 mi away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Ruby Stella Hotel London Hotel
Ruby Stella Hotel London London
Ruby Stella Hotel London Hotel London

Reviews

Ruby Stella Hotel London Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 312 out of 425 reviews
Rating 8 - Good. 83 out of 425 reviews
Rating 6 - Okay. 18 out of 425 reviews
Rating 4 - Poor. 6 out of 425 reviews
Rating 2 - Terrible. 6 out of 425 reviews

Reviews

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place.
Stayed 3 nights in Jun 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great part of London and super quiet and comfy

A lovely place to stay in a really great part of London. Room was comfortable, clean and nicely decorated. A bit small but to be expected in London. Super quiet. I would definitely stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Diane

Stayed 2 nights in Jul 2025

8/10 Good

Casey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient and charming
Stayed 3 nights in Jun 2025

10/10 Excellent

Brandon

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The Ruby Stella was a very enjoyable property. My friends and I were traveling and greeted warmly and the hotel beds were very comfortable. I slept like a baby!
Stayed 2 nights in Jul 2025

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This property is amazing and the bar service was amazing!
Stayed 2 nights in Jul 2025

10/10 Excellent

Katie

Stayed 2 nights in Jul 2025

10/10 Excellent

Kyle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

MY BED

This was part of a longer trip. What made my stay memorable is having crisp white bedding and a comfortable bed. After week on business this made my day
Stayed 2 nights in Jul 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, nice room even though small, friendly staff, decent downstairs area, good price BUT there’s no opening windows and they pump fragrance into the room, which is a health hazard
Stayed 1 night in Jul 2025

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing part of town. Hotel is tucked away a bit. The lobby/bar etc are amazing. The Rioms are quite small. I know that comes with the price but I wasn’t ready for how small it was. So just a heads up. But with a stay
Stayed 1 night in Jul 2025

10/10 Excellent

Emma

Stayed 6 nights in Jun 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
My cousin and I absolutely loved our stay at the Ruby Stella Hotel these past four days! It was impeccably decorated, clean, and offered comfortable places in the lobby to relax. Giulia was incredibly friendly and made us feel at home. I love the literary concept of this hotel!
Stayed 4 nights in Jun 2025

8/10 Good

Philippa, Porirua

Stayed 4 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, clean with good amenities, staff were excellent
Stayed 2 nights in Jun 2025

10/10 Excellent

Roy

Stayed 1 night in Apr 2025

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Adam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Having previously enjoyed excellent stays and warm welcomes at other Ruby hotels, Ruby Stella was unfortunately a stark contrast. The staff came across as cold and unfriendly, and the housekeeping team seemed visibly unsatisfied with their roles, often appearing quite unapproachable. This made us feel self-conscious and reluctant to spend time in the common areas and bar. I believe a significant team pep talk, and perhaps some time off for the staff, could greatly improve the atmosphere.
Stayed 2 nights in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Very nice property. Check in was a little harder than most hotels, but would highly recommend. Definitely stay there again.
Stayed 2 nights in Jun 2025

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, relaxing, superb unobtrusive staff, very friendly team. Rooms very clean, modern and well designed. Shower 🚿 out of this world. Breakfast was the very best we have ever had. Would highly recommend!
Stayed 2 nights in Jun 2025

10/10 Excellent

christopher

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great, new hotel about a 10-minute walk to two subway stations. Plenty of food options nearby and the breakfast was very good. It has a unique and cool vibe and is very clean. It is a more compact room (as to was expected in a European city), but very functional and practical - just the amount of space needed. We would stay again for sure; great value for amneities and location.
Stayed 3 nights in Jun 2025

8/10 Good

Sarah

Stayed 1 night in Jun 2025

10/10 Excellent

Fiona

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I liked how they gave you a free drink if you don’t need housekeeping during your stay. The vibe and ambiance of hotel was nice! Staff was nice too! I love the location and how it was close to many things and the tube station. I like how it was modern and clean.
Stayed 3 nights in Jun 2025

10/10 Excellent

Katharine

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location Great coffee Nice lounge Friendly staff
Stayed 2 nights in May 2025