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Ruby Zoe Hotel London by IHG

3.5 star property

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Photo gallery for Ruby Zoe Hotel London by IHG

Bar (on property)
Creator video
Shower, rainfall showerhead, eco-friendly toiletries, hair dryer
Room (Cosy) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Housekeeping

Explore the area

View in a map
146 -164, Notting Hill Gate, London, England, W11 3QG
  • Place, Holland Park
    ‪3 min walk‬
  • Place, Portobello Road Market
    ‪5 min walk‬
  • Place, Kensington High Street
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪52 min drive‬

Room options

View all photos for Room (Rubys Choice)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room (Rubys Choice)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room (Wow)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room (Wow)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, Accessible (Lovely)

Room, Accessible (Lovely) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, Accessible (Lovely)

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room (Nest)

Room (Nest) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room (Nest)

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room (Rubys Choice Upgraded)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room (Rubys Choice Upgraded)

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room (Lovely)

Room (Lovely) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room (Lovely)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room (Cosy)

Room (Cosy) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room (Cosy)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Ruby Zoe Hotel London by IHG

Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-in and express check-out are on-site.
Ruby Zoe Hotel London by IHG offers 170 air-conditioned accommodations with laptop-compatible safes and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us that they can't get enough of the helpful staff at Ruby Zoe Hotel London by IHG. During your stay, you're just a quick walk from Portobello Road Market. Features include free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include multilingual staff, a lift and a vending machine
  • Guests have great things to say about the proximity to public transport and the clean guestrooms
  • Just a 4-minute walk from Portobello Road Market and 10 minutes on foot from Kensington Gardens
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A vending machine, multilingual staff, and coffee/tea in common area are also featured at Ruby Zoe Hotel London by IHG.

This 3.5-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Ruby Zoe Bar – On-site bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 34 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 for adults and GBP 20 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ruby Zoe Bar

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 20 for adults and from GBP 20 for children
  • Off site parking fee: GBP 34 per day (0.6 mi away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ruby Zoe Hotel London Hotel
Ruby Zoe Hotel London London
Ruby Zoe Hotel London Hotel London

Ruby Zoe Hotel London by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 942 out of 1269 reviews
Rating 8 - Good. 233 out of 1269 reviews
Rating 6 - Okay. 60 out of 1269 reviews
Rating 4 - Poor. 20 out of 1269 reviews
Rating 2 - Terrible. 14 out of 1269 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Linda

Liked: Cleanliness
Great place to stay - immaculate- helpful staff - clean comfortable rooms
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mats

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Perfect location
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities
Excellent staff, super clean and modern rooms
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great location. Very clean, pictures show exactly what the room looks like
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

AAron

Liked: Cleanliness, staff & service, amenities
superb location, great room and hotel amenities.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sarah Lonsdale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room-great staff. Good coffeeshops in the area and easy access to trains
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Joseph F

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and in great condition
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room. The staff was very helpful and always with a smile on their faces
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room Easy check in and check out Loved the common area facilities
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities
The hotel is very stylish, clean and the staff are all very friendly. Would definitely stay again
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Pollyana

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was all very nice. There were 3 very nice ones. Caio, Chris and Cami. Very helpful and made a better staying.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities
Immaculate, quiet and spacious room
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

simon

Liked: Cleanliness, staff & service, property conditions & facilities
Always prefer Tea & coffee in the room, rather than a guitar amplifier? Very comfortable bed & a good shower.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Clean bright room and comfy bed. Lovely toiletries. Delicious breakfast and coffees
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Kishma

Liked: Cleanliness, amenities
Would definitely stay again!
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

abby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the great hotels in terms of spaciousness, thoughtfulness, and location.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Naoko

Liked: Cleanliness, staff & service, property conditions & facilities
My room was spacious and spotless. Staffs were friendly and welcoming. Location was perfect it has everything!!!! M&S/waitrose/tesco and of course the portobello market
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2026
Verified

8/10 Good

Philip

Liked: Cleanliness, staff & service
Location was good and the room was clean.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sinah

Liked: Cleanliness, staff & service, room comfort
lovely hotel!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Yvanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went with partner for 5 days (4 nights) and everything was great. The staff was super accommodating to every need and very
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Iwona

Liked: Cleanliness, amenities
Very clean ,wonderful breakfast, great location Super nice and knowledgeable staff
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Francesko

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect and the staff was awesome
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean hotel and excellent breakfast with plenty of choice
Stayed 1 night in Oct 2025