Broken windows- it was up the whole time, the room faces the main road with heavy traffic, therefore sleep was impossible.
Communication was poor, inadequate instructions to get into the bldg. I was only given the code to the room, not the bldg.
Manager emailed me a photo copy of the emailed instructions after I asked her. I asked her multiple times to forward me the original email since I didn’t receive it, she was unable to provide.
The odd request was she asked me to email my concerns to her before giving the review, I did but nothing was resolved.
I would not have reserved the room knowing the noise at night was unbearable with traffic and ambulances through out the night.