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Star Hotel

2.0 star property

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Garden
Front of property
Reception hall
Reception hall
Triple Room | Desk, blackout curtains, free cots/infant beds, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
97-99 Shepherds Bush Road, London, England, W6 7LP
  • Place, Kensington High Street
    ‪14 min walk‬
  • Place, Olympia Events
    ‪14 min walk‬
  • Place, Westfield London Shopping Centre
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪43 min drive‬

Room options

View all photos for Single Room

Single Room | Desk, blackout curtains, free cots/infant beds, free WiFi

Single Room

9.4 out of 10
Exceptional
(26 reviews)
  • 7 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room

Double Room | Desk, blackout curtains, free cots/infant beds, free WiFi

Double Room

8.8 out of 10
Excellent
(45 reviews)
  • 10 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room

Twin Room | Desk, blackout curtains, free cots/infant beds, free WiFi

Twin Room

9.4 out of 10
Exceptional
(13 reviews)
  • 10 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

Triple Room | Desk, blackout curtains, free cots/infant beds, free WiFi

Triple Room

8.0 out of 10
Very good
(6 reviews)
  • 12 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room

Quadruple Room | Desk, blackout curtains, free cots/infant beds, free WiFi

Quadruple Room

9.2 out of 10
Wonderful
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

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About this property

Star Hotel

This smoke-free hotel features express check-out, free Wi-Fi in public areas and a vending machine.
Star Hotel offers 22 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include portable fans and blackout curtains. Housekeeping is provided on a daily basis.

Star Hotel's great location gets high marks from our customers. During your stay, you'll be within walking distance of Olympia Events. Free WiFi in public areas is available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Services include luggage storage
  • Guests have great things to say about the location and the clean guestrooms
  • Within a 15-minute walk of Olympia Events and Kensington High Street
Star Hotel offers its guests a vending machine and express check-out. WiFi is free in public spaces.

This London hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room cot

Conveniences

  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Electrical adapters
  • Heating
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Contactless check-out

Express check-out available

Special check-in instructions

The front desk is open Monday - Saturday (9:00 AM - 10:00 PM) and Sunday - Sunday (9:00 AM - 5:00 PM)

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property's front desk is open during the following times:
  • Monday - Saturday: 9:00 AM - 10:00 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property is also known as

Star Hotel

Star Hotel London

Star London

Star Hotel Bed & Breakfast London

Star Hotel Bed & Breakfast

Star Hotel Hotel

Star Hotel London

Star Hotel Hotel London

Star Hotel Bed Breakfast

Star Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 498 out of 838 reviews
Rating 8 - Good. 248 out of 838 reviews
Rating 6 - Okay. 70 out of 838 reviews
Rating 4 - Poor. 14 out of 838 reviews
Rating 2 - Terrible. 8 out of 838 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

tim

Stayed 1 night in Feb 2026

8/10 Good

Gordon

Liked: Cleanliness, staff & service, amenities
This is a basic hotel, clean, well equipped rooms. Friendly staff and excellent location.
Stayed 1 night in Feb 2026

6/10 Okay

Emma

Travelled with family
Liked: Cleanliness, staff & service
The room was very clean. Very basic but in a great position. The only complaint is the mattress was very hard, ve dry uncomfortable.
Stayed 3 nights in Feb 2026

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, nice friendly welcome and a good location - would recommend 👍
Stayed 1 night in Feb 2026

10/10 Excellent

Gita

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room clean and staff nice.
Stayed 1 night in Feb 2026

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was nice but the staff was what gave it the 5 star rating. When we arrived our bags, reception immediately changed our room to accommodate our need.
Stayed 1 night in Jan 2026

6/10 Okay

Ian

Liked: Cleanliness
Not a terrible place to stay but not a great one. The young woman on Reception, Carol, was wonderful. The room was clean and neat, the bathroom was spotless and everything worked. Here's why I can only give three stars. I asked if there was any possibility of arranging a late check out, 12 noon instead of 10.30, and offered to pay extra. I got a flat NO. No discussion, no 'Let's see how we can make this work', no flexibility. Just a flat NO. I had to leave at 10.30. I asked for the quietest possible room. I was given one next to the top of a staircase in more or less constant use. I'm in my 60s and I had a heavy suitcase. My room was on the 1st floor. They don't have a lift / elevator. No offer of help. Nice shower but no shelf in it for soap / shampoo. So, it'a nice enough place but many other places are more customer-focused and have more of a 'yes' attitude.
Stayed 1 night in Feb 2026

10/10 Excellent

Justin Rod

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and tidy. And the staff were polite and friendly!
Stayed 7 nights in Feb 2026

10/10 Excellent

Anthony

Liked: Cleanliness, property conditions & facilities
Clean and staff were courteous and unobtrusive
Stayed 1 night in Feb 2026

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities
Awesome stay - fantastic staff, great rooms, brilliant amenities... No faults!
Stayed 1 night in Feb 2026

10/10 Excellent

Charlotte

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff were very welcoming and helpful!
Stayed 4 nights in Feb 2026

8/10 Good

emmie

Stayed 1 night in Jan 2026

10/10 Excellent

Florentyna

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff were friendly and welcoming, I was upgraded for free, the room was clean, spacious, comfortable and on the quiet side of the hotel. Bed was comfy and ensuite was clean, spacious and had eco friendly toiletries.
Stayed 1 night in Feb 2026

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean room, comfortable, well located
Stayed 2 nights in Jan 2026

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities
Always fantastic
Stayed 2 nights in Jan 2026

8/10 Good

Ali

Liked: Cleanliness, staff & service, amenities
Normal condition ,clean ,comfortable .
Stayed 1 night in Jan 2026

10/10 Excellent

Molly

Travelled with family
Liked: Cleanliness, property conditions & facilities
Lovely stay, room was clean and comfortable and the staff was friendly. An easy 30 minute tube ride to downtown london. Good food choices within walking distance.
Stayed 2 nights in Jan 2026

8/10 Good

simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a one night stay
Stayed 1 night in Jan 2026

8/10 Good

Omid

Travelled with group
Liked: Cleanliness, staff & service, amenities
Lovely room, nice beds
Stayed 1 night in Jan 2026

8/10 Good

Sarah

Liked: Cleanliness, staff & service
Honestly, the rooms were clean, staff were also really polite and amazing!
Stayed 1 night in Jan 2026

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Friendly staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Felicity, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
I went to London for 9 dats. I have request requests for surveys from two airlines your hotel twice the restroom where I had dinner the restaurant where I had breakfast, the rail service that I took a train up to Darlington on the hotel that I stayed in in Darlington. It really is too much. Everybody wants my feedback if I don’t like you I won’t stay there again. If I like you, I will. I’m not in the business of promoting these business businesses I was just a customer.
Stayed 1 night in Dec 2025

10/10 Excellent

Zena

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff, comfortable bed, and very quiet. Would stay here again in a heartbeat.
Stayed 1 night in Dec 2025

8/10 Good

Felicity

Stayed 2 nights in Dec 2025

10/10 Excellent

Colleen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in quick & friendly. Location fantastic. Room small but clean, quiet & comfy
Stayed 2 nights in Dec 2025