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Staybridge Suites London by IHG

3.0 star property

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Photo gallery for Staybridge Suites London by IHG

BBQ/picnic Area
Exterior
Full-sized fridge, microwave, stovetop, dishwasher
Studio Suite, 1 King Bed with Sofa bed, Kitchen | 1 bedroom, desk, laptop workspace, blackout curtains
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Pet-friendly
  • Housekeeping
  • Laundry

Explore the area

View in a map
824 Exeter Road, London, ON, N6E1L5
  • Place, White Oaks Mall
    ‪12 min walk‬
  • Place, Victoria Hospital
    ‪7 min drive‬
  • Place, Budweiser Gardens
    ‪10 min drive‬
  • Airport, London, ON (YXU-London Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Kitchen

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 2 Bedrooms, Kitchen

8.4 out of 10
Very good
(21 reviews)
  • 65 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 1 Bedroom, Kitchen

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Kitchen

7.6 out of 10
Good
(5 reviews)
  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchen

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed with Sofa bed, Kitchen

8.6 out of 10
Excellent
(26 reviews)
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Jetted Tub (Full Kitchen)

Combined shower/bathtub, free toiletries, hair dryer, towels

Studio Suite, 1 King Bed with Sofa bed, Jetted Tub (Full Kitchen)

8.0 out of 10
Very good
(3 reviews)
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Kitchen

8.0 out of 10
Very good
(12 reviews)
  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Studio Suite, Kitchen

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite, Kitchen

9.0 out of 10
Wonderful
(13 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Roll-in Shower, Kitchen (Mobility)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 2 Bedrooms, Roll-in Shower, Kitchen (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 King Beds

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About this property

Staybridge Suites London by IHG

Hotel in London with free breakfast and 24-hour fitness centre
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, coffee/tea in a common area, a microwave in a common area and a business centre are on-site. Limited housekeeping is available.
Staybridge Suites London by IHG offers 117 accommodations with coffee/tea makers and a hairdryer. 55-inch LCD televisions come with cable channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in January 2025.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at Staybridge Suites London by IHG. During your stay, you'll be within walking distance of White Oaks Mall. Features include free WiFi in public areas, free self-parking and a free manager's reception.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym and mini golf
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 10 minutes by car from Budweiser Gardens and 14 minutes from University of Western Ontario
  • Cats and dogs welcome for a fee (restrictions apply)
Staybridge Suites London by IHG offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 226 square feet (21 square metres) and includes conference space. Barbecue grills, multilingual staff, and a picnic area are also featured at the business-friendly Staybridge Suites London by IHG. Self parking is free.

This 3-star London hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception on selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Indoor pool
  • Mini golf
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 226 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Smooth flooring in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2007
  • Double-glazed windows
  • Fireplace in lobby
  • Renovated guestrooms - January 2025
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 11:00 PM to 8:00 AM
For any questions, please contact the property using the information on the booking confirmation
A deposit will be applied when reservations are made with a debit card.

Access methods

Staffed front desk

Pets

  • Pets: CAD 75 per accommodation, per stay (maximum CAD 75 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 17 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 75 per accommodation, per stay (maximum CAD75 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. At the property, quiet hours are enforced between 11:00 PM and 8:00 AM. For any questions, please contact the property using the information on the booking confirmation.
Prepaid credit cards and Visa debit cards are not accepted methods of payment to reserve a guestroom.

We should mention

  • Pool access available from 6:30 AM to 11:00 PM
  • One child aged 17 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London Staybridge Suites
Staybridge Suites London Hotel
Staybridge Suites Hotel London
Staybridge Suites London
Staybridge Suites London-Stratford City England
Staybridge Suites London - Vauxhall England

Reviews

Staybridge Suites London by IHG Reviews

8.4

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 514 out of 1000 reviews
Rating 8 - Good. 255 out of 1000 reviews
Rating 6 - Okay. 115 out of 1000 reviews
Rating 4 - Poor. 61 out of 1000 reviews
Rating 2 - Terrible. 55 out of 1000 reviews

Reviews

6/10 Okay

Olivia

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness

Not enough beds for families with several kids.

Where do I start? Went to check in and found out the room we booked (1 king and 2 double beds 2 bedroom suite ) no longer existed due to recent Remo’s. When I mentioned that my 3 kids (mixed genders) couldn’t share a king sized bed together they says we can give you a cot and one of the kids can sleep on the couch. The cot is not SAFE at all see the photo provided I used a stuffed animal to show what happened to my daughter whom slept in it. The springs are too far apart. My daughter moves a lot and ended up getting her head wedged under the bar and edge of mattress! I woke up to literally screams of panic! When I mentioned it the person at first said oh okay that’s it! The second night I put the mattress on the floor to avoid any further issues. We are a family of 5 and the 2 bedroom suite was camped as we had to modify the room so everyone could sleep properly. The breakfast was ok nothing over the top but food went fast. The hours could be a touch longer (630-930) Housekeeping was super polite and did amazing to keep our room clean s as nd restocked. However not enough towels or blankets. Overall decent room but slightly overpriced. Cots need to be removed and updated. Location is great but hotel sits in a cluster of other hotels.
Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Dani

Stayed 2 nights in Jul 2025

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at this hotel. It seems like it was recently opened…the pull out couch still had the plastic on the mattress! The breakfast options were very good and the hotel was quite modern. Would definitely stay again!
Stayed 1 night in Jul 2025

8/10 Good

Abbie

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was located in a nice area close to plenty of food options. It was a 10-15 minute drive to downtown depending on exactly where you were headed. Breakfast was nice. Unfortunately some amenities were unavailable for a large portion of our stay (wi-fi/television).
Stayed 1 night in Jul 2025

10/10 Excellent

DEREK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Newly remodeled hotel

Recently renovated hotel. Everything was new and it suited us just fine. Had a great breakfast and the room was clean. Pool and workout area were also nice. The only downfall, and it’s minor. But, the hallways weren’t swept the entire time we were there and the same dirt, dog hair and food were there the entire stay. But, this hotel was very nice! It was great for our family!
Stayed 2 nights in Jul 2025

6/10 Okay

Wiesje

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The bed was comfortable but we didnt have any cleaning service for the days we were there. I found out from another guest that it had to be requested. The AC was loud. Overall, the experience was acceptable. The counter staff was very nice.
Stayed 3 nights in Jul 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great for our family of 3 for our over night stay
Stayed 1 night in Jul 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness
Great suite and the breakfast was better than most other hotels.
Stayed 1 night in Jul 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service
Construction deeply affects parking with no assistance to people staying
Stayed 1 night in Jul 2025

8/10 Good

pat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was fine room was small for 3 people Breakfast was ok
Stayed 2 nights in Jul 2025

10/10 Excellent

cory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Nathalie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly.
Stayed 1 night in Jul 2025

2/10 Terrible

Logan

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty room
Stayed 1 night in Jul 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service
Convince with insuite kitchen and included breakfast.
Stayed 2 nights in Jul 2025

6/10 Okay

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Anne-Marie

Liked: Cleanliness, staff & service
Noisy
Stayed 1 night in Jul 2025

8/10 Good

Kim

Stayed 1 night in Jul 2025

8/10 Good

Jeffery

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Jul 2025

10/10 Excellent

Rachelle

Comfortable!!!!
Stayed 1 night in Jul 2025

8/10 Good

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stay here was great.
Stayed 1 night in Jul 2025

10/10 Excellent

Josee

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
excellent
Stayed 2 nights in Jul 2025

10/10 Excellent

Marie Sandra

We were in London for a family gathering. I appreciate the room having plank floor instead of carpeting. The room was very clean.
Stayed 2 nights in Jul 2025

10/10 Excellent

LYNN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the rooms and the breakfast. The staff was very friendly and helpful.
Stayed 2 nights in Jul 2025

10/10 Excellent

Riley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025